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Strong Medicare quality ratings; public reviewers often praise compassionate and professional nursing staff. Still worth an in-person visit.
based on 134 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
The Springs Healthcare and Rehabilitation has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and professional nursing staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Families generally praise The Springs for its exceptionally kind, professional, and attentive nursing and therapy teams, often noting that the facility feels more like a home than a hospital. However, some reviewers have reported serious concerns regarding nursing responsiveness to call bells at night, potential medication errors, and instances of inadequate staffing levels.
Quality Themes
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Concerns
Rating Trends
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Distribution · 140 analyzed
The owner provides highly personalized responses, frequently addressing reviewers by name and acknowledging specific staff members or details mentioned in the review. For negative feedback, they maintain a professional tone and provide a specific email address to move the conversation to a private channel.
Personalized based on this facility's data
Key Review Excerpts
“The Springs in Cedar Park didn’t just meet expectations—they exceeded them. Exceptional service, clear communication, and genuine care throughout the entire process.”
“Every single staff member administration nursing therapist janitor Activity Director all the staff is polite, professional, kind, and attentive to my mom and to all of our family”
“My sister‘s best friend is in here and has been for about three years and the part that’s impressive to me. Is most nursing home facilities, stink the minute you walk in the front door this one did not.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaints leading to 5 deficiencies, indicating ongoing concerns with care quality. The facility shows persistent problems with infection control, medication management, and resident safety across multiple surveys from 2022 to recent dates. While all violations report correction dates, recurring issues with infection prevention, pharmaceutical services, and accident prevention suggest systemic challenges that families should carefully evaluate during visits.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Jun 6, 2026
$13,065
Fine
Oct 12, 2023
$8,193
Frio Hospital District
for profit
ML CEDAR PARK LLC
SHANNON M SONDGEROTH
Ml Healthcare
6 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 6 (Highest rating)
Owners
Frio Hospital District
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
134 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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