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Continuing Care

Casa De Las Campanas

Families consistently rate this highly — reviewers highlight extensive social activities and clubs. Schedule a visit to confirm the fit.

18655 West Bernardo Drive, Rancho Bernardo · San Diego, CA 92127582 bedsLicensed & Active
Google rating
4.8/5

based on 127 Google reviews

5
4
3
2
1
Casa De Las Campanas Continuing Care in San Diego, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking an active, amenity-rich lifestyle with strong rehabilitation services. However, if your loved one requires skilled nursing, you should specifically ask about recent infection control protocols and staffing consistency in that wing.

Google Reviews

Google Reviews

127 reviews on Google
Casa de las Campanas is highly regarded for its vibrant social life, extensive amenities like a woodworking shop and heated pools, and a dedicated rehabilitation and nursing team. While many long-term residents praise the sense of community and safety, a critical review raised severe concerns regarding infection control and medical care quality in the skilled nursing wing.

Quality Themes

Tap a score for details
Food9.0Staff8.0CleanN/AActivities10.0MedsN/AMemoryN/AComms9.0Value8.0

Strengths

  • Extensive social activities and clubs
  • High-quality rehabilitation and physical therapy
  • Excellent amenities including pools and hobby shops
  • Professional and welcoming admissions and marketing staff

Concerns

  • Serious allegations of poor infection control and medical neglect in skilled nursing
  • Allegation of theft of personal belongings

Rating Trends

Tap a year to see what changed

234'17(10)'19(4)'21(44)'23(76)'25(25)'26(12)

Distribution · 266 analyzed

5
245
4
10
3
0
2
0
1
11

How They Respond to Reviews

93%response rate
Generic

The owner relies heavily on a set of pre-written templates to respond to 5-star reviews, often using identical phrasing across different reviewers. While they do personalize the greeting with the reviewer's name, the body of the response is frequently a copy-paste of standard marketing language.

Questions for Your Tour

  • 1I noticed how much the staff engages with the community in their online responses; how does that welcoming culture translate to the day-to-day care for new residents?
  • 2With such a wide variety of clubs and hobby shops available, how do you help a new resident find a social group that fits their specific interests?
  • 3Could you tell me more about the protocols in place to ensure a clean and sanitary environment, especially regarding infection prevention in the skilled nursing areas?
  • 4What specific measures are taken to ensure the security of a resident's personal belongings and valuables within their living space?
  • 5If a medical emergency occurs during the night, what is the immediate process for getting a resident the necessary care?
  • 6Since the rehabilitation and physical therapy services are highly regarded, how does the transition look for a resident moving from rehab back into independent living?

Personalized based on this facility's data


Key Review Excerpts

The care and compassion of the team, along with the rigor and intensity of the PT/OT department was really top notch.

Rehab patient's family · 2026★★★★★

I have lived at Casa for 17 years. I can say I feel SAFE as we have a Security Team that is tops!

Long-term resident · 2025★★★★★

The meals were thoughtfully prepared, nutritious, and my father enjoyed the variety and flavor.

Skilled nursing family member · 2025★★★★★
Source: 127 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

21total
4 Type B— non-compliance
Clean record— no deficiencies found
Apr 6, 2026Inspection
Clean

FACILITY EVALUATION REPORT

Jan 6, 2026Complaint
Clean

This report details the findings of a complaint investigation regarding allegations of lack of supervision. The investigation concluded that the complaint was unfounded, meaning the allegation was determined to be false or without reasonable basis. No deficiencies were cited in this report.

Jan 6, 2026Complaint
Clean

This report details the findings of a complaint investigation regarding allegations of lack of supervision. The investigation concluded that the complaint was unfounded, meaning the allegation was determined to be false or without reasonable basis. No deficiencies were cited in this report.

Dec 22, 2025Other
Clean

The facility underwent an unannounced Case Management visit to follow up on an incident report concerning an Independent Living Resident (R1). The Licensing Program Analyst conducted interviews and file reviews, and the facility staff confirmed that the facility responded immediately and arranged for proper medical care following the reported incident. No deficiencies were cited during this visit.

Dec 22, 2025Other
Clean

The facility underwent an unannounced Case Management visit to follow up on an incident report concerning an Independent Living Resident (R1). The Licensing Program Analyst conducted interviews and file reviews, and the facility staff confirmed that the facility responded immediately and arranged for proper medical care following the reported incident. No deficiencies were cited during this visit.

Dec 22, 2025Other
Clean

The facility underwent an unannounced Case Management visit to follow up on an incident report concerning an Independent Living Resident (R1). The Licensing Program Analyst conducted interviews and file reviews, and the facility staff confirmed that the facility responded immediately and arranged for proper medical care following the reported incident. No deficiencies were cited during this visit.

Dec 22, 2025Other
Clean

The facility underwent an unannounced Case Management visit to follow up on an incident report concerning an Independent Living Resident (R1). The Licensing Program Analyst conducted interviews and file reviews, and the facility staff confirmed that the facility responded immediately and arranged for proper medical care following the reported incident. No deficiencies were cited during this visit.

Feb 13, 2025Other
Clean

The facility underwent an unannounced annual continuation inspection. The general observation noted the facility was clean, sanitary, and in good repair, with all tested safety and operational equipment functioning correctly. The only finding was a Technical Violation regarding the required number of stairwell evacuation chairs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Casa De Las Campanas/life Care Service, LLC

Administrator

KIMBERLY FINCH-DOMINY

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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