Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.
based on 8 Google reviews

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Public Google reviewers rate Villa Bernardo highly. Reviewers highlight: compassionate and caring staff, clean and spacious rooms. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Villa Bernardo is highly regarded by families for its compassionate, caring staff and peaceful, clean environment. While there was a period of management instability and criticism regarding professionalism in late 2022, recent reviews indicate that new ownership has successfully maintained or improved the quality of care.
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Key Review Excerpts
“The staff at Villa Bernardo are clearly some of the most amazing, compassionate and caring people in the industry.”
“The staff was always kind, compassionate and accommodating to her as well as to me. Not only did they make her feel at home but me as well whenever I would visit.”
“The new staff has been absolutely awesome.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
FACILITY EVALUATION REPORT
This report details an investigation into a complaint regarding staff withholding resident paperwork. The investigation found the allegation to be unfounded after reviewing records and interviewing personnel. No deficiencies were cited in this report.
The investigation substantiated allegations of neglect resulting in a resident's hospitalization due to an open wound with maggots. Multiple deficiencies were cited, including failure to maintain a care plan and failure to ensure timely medical attention for the resident's wounds. The presence of Type A citations indicates immediate health and safety risks requiring urgent corrective action.
The inspection identified three deficiencies across two different sections of the code. Two Type B deficiencies relate to the violation of residents' right to privacy due to the use of video monitoring with audio in private rooms. Additionally, one Type A deficiency was cited regarding the failure to verify the criminal record clearance for an associated staff member, posing an immediate risk.
The inspection identified three deficiencies: one Type A citation regarding the lack of documented quarterly emergency disaster drills, and two Type B citations concerning staff credentialing and association with the facility. The facility must address these issues, particularly the immediate risk posed by the lack of emergency drills, by the specified due dates.
The prelicensing inspection was conducted on 06/14/2023 for Villa Bernardo. The LPA observed that the facility was generally well-maintained, with appropriate linens, functional equipment, and safety measures in place. The facility was noted to be compliant with several key areas, although the applicant was tasked with submitting proof of non-perishable food purchases by 6/15/2023.
Villa Bernardo Opco LLC
DERAFERA, TESS
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