Somerset Subacute and Care
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 60 Google reviews

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What this means for your family
This facility offers an excellent rehabilitation program and a very clean environment, which is ideal for short-term recovery. However, families must be extremely vigilant regarding patient safety and wound care, as multiple recent reports indicate serious lapses in monitoring and infection control.
Google Reviews
Google Reviews
60 reviews on Google“Families often praise the facility for its professional rehab department and the compassionate, attentive nature of the nursing and management teams. However, there are serious, recurring allegations regarding patient safety, specifically concerning unmonitored falls and the development of pressure wounds or infections like MRSA.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective and professional rehabilitation department
- Clean and well-maintained facility
- Strong communication from management and social services
Concerns
- Patient safety issues including falls and lack of monitoring (mentioned by 2 reviewers)
- Neglect regarding wound care and infection control (mentioned by 2 reviewers)
- Inconsistent quality of care between different shifts or staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 91 analyzed
How They Respond to Reviews
The owner provides personalized, warm responses to positive reviews by acknowledging specific staff members or details mentioned. For negative reviews, they use a professional, empathetic tone that focuses on inviting direct communication to resolve issues.
Questions for Your Tour
- 1I noticed some great feedback about how communicative the management and social services teams are; how can we best stay in the loop regarding daily updates on our loved one?
- 2What specific protocols are in place to ensure residents are closely monitored, especially during the night shifts or when they are at higher risk for falls?
- 3Could you tell me more about your processes for wound care and how the nursing team ensures consistent infection control standards are met?
- 4With the different shifts throughout the day, how do you ensure that the high level of attentive care mentioned in your positive reviews remains consistent for every resident?
- 5What does a typical day look like for residents here in terms of social activities and engagement with the community?
- 6In the event of a medical emergency after hours, what is the immediate procedure for notifying the family and coordinating with doctors?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff is attentive and knowledgeable, and they consistently go above and beyond to ensure residents feel comfortable and supported during their recovery.”
“My grandmother has been here since June 2025 and originally she was doing pretty good, but over the months her condition has deteriorated with multiple hospital stays since then and bad pressure wounds found on her”
“I broke my femur and had to be in there for almost 3 weeks. I was met with Lisa, Neil Eric and Christina, who were amazing. They got me settled very comfortably and then let me know everything was going to be great.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Somerset Subacute and Care shows significant ongoing quality concerns with families filing 16 complaints across surveys, resulting in multiple deficiencies. Medication management, care planning, and safety supervision emerge as persistent problem areas, with issues recurring across multiple inspections from 2022 through 2025. While most deficiencies show correction dates, one serious privacy violation remains uncorrected as of 2025, and the pattern of repeated issues in core care areas suggests systemic challenges that warrant careful consideration.
Apr 9, 2026Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Jan 7, 2026Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jul 16, 2025Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Mar 13, 2025Routine22
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Feb 5, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 13, 2024Complaint2
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Administration Deficiencies
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Federal Penalties
Fine
Mar 21, 2024
$26,728
Ownership & Operations
Who Operates This Facility
Somerset Subacute and Care
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 202 of 328
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit somersetsubacute.com
Medicare data downloads
Original nursing home datasets
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