Alliance Health at Braintree
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 10 Google reviews

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What this means for your family
While the facility is praised for its physical therapy program, the recent reports of medication errors and neglect are concerning. We strongly advise families to conduct unannounced visits, particularly during night shifts, and to maintain active oversight of medication schedules to ensure resident safety.
Google Reviews
Google Reviews
10 reviews on Google“Alliance Health at Braintree receives highly polarized feedback, with some families praising the compassionate rehab and nursing teams while others report severe neglect and unprofessional behavior. While several reviewers highlight excellent physical therapy and supportive staff, critical reports mention issues with medication administration, cleanliness, and staff responsiveness during night shifts.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Compassionate and supportive nursing staff
- Clean and well-maintained facility environment
Concerns
- Negligent care and lack of responsiveness (mentioned by 2 reviewers)
- Inconsistent medication management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your impressive 5-star health inspection rating, what specific protocols do you have in place to ensure that high standard of clinical care is maintained every single day?
- 2I noticed some mentions of medication management in recent feedback; could you walk me through your specific process for double-checking dosages and ensuring accuracy for residents?
- 3The physical and occupational therapy services here come highly recommended; how often do residents typically participate in these sessions, and how do you track their progress?
- 4How does the nursing team handle communication with family members to ensure we are always kept in the loop regarding any changes in our loved one's health?
- 5What does a typical day of social activities and engagement look like for the residents here to ensure they stay active and connected?
- 6In the event of a medical emergency during the night or over the weekend, what is the immediate procedure for contacting both the physician and the family?
Personalized based on this facility's data
Key Review Excerpts
“The nursing , CNA , physical therapist, occupational therapist and other support staff are excellent. The care I received was outstanding… caring and helped me succeed.”
“I had to remind the nurses to give him his Parkinson medication on time more than once. The PT/OT only took him for about 10-20min a day to move. He’d be left to sit in his wheelchair all day.”
“Abusive mean nasty night shifts! Gossip even with doctor and staff. Only nice person was the social worker. Please take it from a heartbroken daughter, this is NO 5 STAR anything.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alliance Health at Braintree shows a relatively clean inspection record with only 5 deficiencies across 2 surveys, all corrected by the facility. The main recurring issue was resident assessment and care planning, appearing in both the 2023 and 2024 inspections. Additional isolated deficiencies included food safety, emergency power systems, and resident communication about health status, but these did not repeat across surveys, suggesting effective corrections.
Jul 25, 2024Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
May 9, 2023Routine3
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Ownership & Operations
Who Operates This Facility
Alliance Health at Braintree
nonprofit
Chain Affiliation
Alliance Health & Human Services
8 facilities nationwide
Chain avg rating: 3.8/5 · Rank 1 of 8 (Best)
Ownership & Management
Owners
Alliance Health INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit alliancehhs.org
Medicare data downloads
Original nursing home datasets
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