Cardinal Nursing and Rehabilitation Center
Strong Medicare quality ratings; families often praise dedicated and professional therapy team. Still worth an in-person visit.
based on 35 Google reviews
Watch Cardinal Nursing and Rehabilitation Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility has shown significant improvement in recent years, particularly regarding facility aesthetics and the quality of the therapy team. However, because there are historical reports of communication gaps and dismissive staff, we recommend that families maintain active involvement and ask specifically how the facility handles inter-departmental communication and patient concerns.
Google Reviews
Google Reviews
35 reviews on Google“Cardinal Nursing and Rehabilitation Center has seen a significant shift in reputation, with many recent reviewers praising the facility's recent upgrades, cleanliness, and dedicated therapy team. While older reviews and some critical voices highlight past management issues and concerns regarding staff communication and patient treatment, the majority of recent feedback emphasizes a more attentive and improved environment.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and professional therapy team
- Clean and well-maintained facility
- Compassionate and attentive nursing staff
- Active and engaging resident activities
Concerns
- Inconsistent communication and administrative oversight (mentioned by 2 reviewers)
- Reports of demeaning or dismissive staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your therapy team receives great feedback; how do you integrate their work with the daily care plans for residents?
- 2Since communication is so vital for families, what is the best way for us to stay updated on our loved one's health status and daily progress?
- 3How do you ensure that medication management is handled accurately and consistently for residents who require complex daily regimens?
- 4We appreciate that you are active in responding to feedback online; how do you incorporate that family input into your day-to-day operations?
- 5What steps does your leadership team take to foster a supportive and respectful culture among all staff members on the floor?
- 6With such an active calendar mentioned by residents, what are some of the most popular activities that help new residents feel at home and connected?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team at Cardinal is the BEST I've ever seen!!! PT, OT, & ST went above & beyond working with her! They were kind, caring, & professional!”
“I have visited unannounced and found my sister immaculately clean and very well cared for. Her room and the facility was also very clean. I am most impressed by the staff.”
“I been here for a few weeks. Food's good. Therapy been helping me real good. The unit manager is uplifting and really listens to what I need. My room is big and clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports leading to deficiencies in resident rights and wound care. The facility shows recurring issues with fire safety systems, food handling, and resident rights protections across multiple surveys. While all violations have reported correction dates, the pattern of repeated problems in fire safety and food service, combined with complaint-triggered issues around resident treatment and communication with families, suggests ongoing operational challenges that warrant careful consideration during your visit.
Apr 16, 2025Routine1
Smoke Deficiencies
Provide properly protected cooking facilities.
Jun 13, 2024Routine5
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Dec 13, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Nov 9, 2023Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jun 19, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Jun 19, 2023Routine13
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Cardinal Nursing and Rehabilitation Center
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 32 of 91 (Best)
Ownership & Management
Owners
The Health and Hospital Corporation of Marion County
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Milton Home, the
< 1 miNursing Home · South Bend, IN
Holy Cross Village at Notre Dame INC
1.8 miNursing Home · Notre Dame, IN
Trailpoint Village
2.7 miNursing Home · South Bend, IN
Brickyard Healthcare - Fountainview Care Center
2.7 miNursing Home · Mishawaka, IN
Holy Cross Rehabilitation and Wellness
2.8 miNursing Home · South Bend, IN
Majestic Care of South Bend
3.5 miNursing Home · South Bend, IN