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Nursing HomeMedicaid Investigative

Brickyard Healthcare - Fountainview Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

609 W Tanglewood Ln, Mishawaka, IN 46545130 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 24 Google reviews

5
4
3
2
1
Brickyard Healthcare - Fountainview Care Center Nursing Home in Mishawaka, IN — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (10 vs median 6)
  • High staff turnover (53%)

Below average in IN · Below recommended RN staffing · No penalties on record

Source: Medicare data

What this means for your family

While some families report positive social experiences, the recurring reports of poor cleanliness and dangerous lapses in medical care are significant red flags. If you are considering this facility, we strongly advise conducting an unannounced visit to inspect the cleanliness of the rooms and testing the responsiveness of the nursing station by calling the facility during off-hours.

Google Reviews

Google Reviews

24 reviews on Google
Brickyard Healthcare - Fountainview Care Center receives highly polarized feedback, with recent reviews highlighting significant concerns regarding cleanliness, responsiveness, and medical oversight. While some families report a smooth transition and friendly staff, multiple critical reviews describe a facility that is understaffed, unresponsive to phone calls, and failing to meet basic hygiene and medical care standards.

Quality Themes

Tap a score for details
Food8.0Staff3.0Clean1.0Activities6.0Meds1.0MemoryN/AComms1.0ValueN/A

Strengths

  • Friendly and kind staff members
  • Helpful transition support for new residents
  • Appreciated dining and social opportunities

Concerns

  • Facility cleanliness and hygiene (urine odors, spills) (mentioned by 3 reviewers)
  • Unresponsive staff and difficulty reaching nurses via phone (mentioned by 3 reviewers)
  • Inadequate medical care and medication management (mentioned by 3 reviewers)
  • Understaffing leading to poor patient care (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.02023(4)4.22024(11)2.32025(6)2.02026(6)

Distribution · 27 analyzed

5
14
4
1
3
1
2
0
1
11

How They Respond to Reviews

79%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's wonderful to see how much the team values feedback from families; how has the facility implemented recent changes based on the suggestions you've received from residents?
  • 2We want to ensure my loved one is comfortable; what specific protocols do you have in place to maintain high standards of cleanliness and hygiene in the resident rooms and common areas?
  • 3How does the nursing team manage medication schedules and ensure there are no errors during shift changes?
  • 4In the event of a medical emergency during the night, what is the process for contacting the on-call physician or nurse immediately?
  • 5We love hearing that the staff is so kind; how do you ensure that communication remains easy and consistent between the nursing staff and family members?
  • 6What kind of social opportunities and dining experiences are available to help new residents settle in and meet their neighbors?

Personalized based on this facility's data


Key Review Excerpts

My father had a major surgery and chose to come here for rehabilitation his rooms never clean the room smells of urine quite often there is always something spilled on the floor and .

Rehab patient's daughter · 2024☆☆☆☆

The facility and the staff were not able to give safe care to my husband. I spoke with some staff who ga

Long-term resident's spouse · 2024☆☆☆☆

My mom enjoys the food and looks forward to socializing with her friends in the dining room.

Long-term resident's daughter · 2024★★★★
Source: 24 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.32hrs
43%
Registered nurses for medical care
Total Nursing
3.29hrs
80%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility31.2%
Worse than Avg
Here
31.2%
US
12.1%
IN
24.8%
St. joseph
9.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility26.3%
Worse than Avg
Here
26.3%
US
15.3%
IN
13.0%
St. joseph
16.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
15.4%
IN
13.6%
St. joseph
9.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.5%
Worse than Avg
Here
30.5%
US
19.4%
IN
23.8%
St. joseph
24.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility15.6%
Better than Avg
Here
15.6%
US
19.5%
IN
23.5%
St. joseph
17.6%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.7%
Worse than Avg
Here
10.7%
US
5.3%
IN
5.6%
St. joseph
6.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.2%
Mixed vs Avgs
Here
87.2%
US
81.8%
IN
81.5%
St. joseph
87.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility83.0%
Mixed vs Avgs
Here
83.0%
US
79.7%
IN
79.0%
St. joseph
86.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
IN
1.3%
St. joseph
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Well above state avg (7.6)
6 complaint-triggered

This facility shows a concerning pattern with 60 deficiencies across 7 surveys, including 5 complaint-triggered incidents where families filed reports. The most recurring problems involve resident care and treatment, safety hazards, and fire/electrical safety systems. While all deficiencies show correction dates, the facility has persistent issues with basic care quality, accident prevention, and infrastructure maintenance that continue appearing across multiple surveys over time.

Feb 23, 2026Complaint
2
0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0807Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

Dec 31, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

May 27, 2025Routine
12
0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0628Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 12, 2024Routine
19
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0868Potential for harm · PatternCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Apr 4, 2024Complaint
2
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 1, 2023Complaint
1
0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brickyard Healthcare - Fountainview Care Center

Organization Type

nonprofit

Chain Affiliation

Chain Name

Brickyard Healthcare

Chain Size

23 facilities nationwide

Chain avg rating: 2.5/5 · Rank 12 of 23

Ownership & Management

Key personnel

Gill, ChristopherContracted Managing EmployeeEngels, ErinOfficer / DirectorGentry, MarkOfficer / DirectorWhicker, TimothyOfficer / DirectorFenoughty, DeannaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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