Nursing Home Top Rated

Canterbury Towers INC

Strong Medicare quality ratings; families often praise effective rehabilitation therapy. Still worth an in-person visit.

3501 Bayshore Blvd, South Tampa · Tampa, FL 33629|60 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.0/5

based on 29 Google reviews

(813) 837-1083 Directions Website

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What this means for your family

Canterbury Towers is highly regarded for its rehabilitation and skilled nursing outcomes, making it a strong candidate for post-surgical recovery. However, families should be prepared for potentially difficult interactions with administrative and admissions staff; it is recommended to focus your communication on the clinical and nursing teams to ensure the best experience.

Google Reviews

29 reviews on Google

“Canterbury Towers receives high praise for its skilled nursing and rehabilitation services, with many families highlighting the effectiveness of the therapy team and the professionalism of the nursing staff. However, there is a recurring pattern of complaints regarding rude and unprofessional behavior from administrative and admissions staff, which can create a negative first impression for families.”

Quality Themes

Tap a score for details

Strengths

Effective rehabilitation therapy
Professional and caring nursing staff
Clean and well-maintained facility
Compassionate care for difficult patients

Concerns

Rude or unprofessional behavior from administrative/admissions staff (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 30 analyzed

How They Respond to Reviews

21%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1We were so impressed to see your 5-star staffing rating; how do you ensure that level of consistent, professional care is maintained during shift changes?
2Since we've heard great things about your rehabilitation therapy, could you tell us more about how the therapy team works with residents to help them regain their independence?
3We noticed the facility is very well-maintained; what is your routine for ensuring the resident rooms and common areas stay clean and comfortable every day?
4How does the nursing team handle medical emergencies or unexpected changes in a resident's condition during the overnight hours?
5What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
6We saw that the management team responds to feedback from the community; how do you typically use resident or family suggestions to improve the facility?

Personalized based on this facility's data

Key Review Excerpts

“My 5 weeks in Canterbury skilled nursing division were amazing. Came in wheelchair left on own 2 feet. All thanks to the staff at Canterbury.”

Rehab patient · 2024★★★★★

“The amazing care and rehabilitation therapy provided to my 85yo mother, Leah Van Vollenhoven, has been nothing short of outstanding.”

Long-term resident's family · 2019★★★★★

“My grandmother needed to go into rehab/skilled nursing for a few weeks following surgery on her hip and femur. I was told by many Canterbury is the preferred facility for this type of care and I’m grateful they could accept her because that was absolutely the case.”

Long-term resident's family · 2025★★★★★

Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

1.02hrs

Registered nurses for medical care

Total Nursing

6.05hrs

All nurses + aides combined

Staff Turnover

43%

Lower is better (< 30% = good)

RN Turnover

46%

Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💉

Residents vaccinated for the flu

↑ Higher is better

This Facility70.8%

Worse than Avg

Here

70.8%

95.5%

99.2%

Hillsborough

99.1%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility33.3%

Worse than Avg

Here

33.3%

15.4%

8.7%

Hillsborough

10.6%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility24.7%

Worse than Avg

Here

24.7%

15.3%

10.6%

Hillsborough

13.5%

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility7.7%

Better than Avg

Here

7.7%

19.4%

11.5%

Hillsborough

16.3%

🦠

Residents who got a urinary tract infection

↓ Lower is better

This Facility8.2%

Worse than Avg

Here

8.2%

1.6%

0.7%

Hillsborough

1.1%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility12.3%

Better than Avg

Here

12.3%

19.5%

15.0%

Hillsborough

18.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility83.3%

Mixed vs Avgs

Here

83.3%

79.7%

94.7%

Hillsborough

93.6%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility91.2%

Mixed vs Avgs

Here

91.2%

81.8%

94.8%

Hillsborough

95.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.3%

Worse than Avg

Here

2.3%

1.6%

1.5%

Hillsborough

1.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Well below state avg (7.3)

Canterbury Towers shows 8 deficiencies across 2 surveys with no complaint-triggered issues, indicating families haven't filed formal reports. The facility has recurring problems with resident assessment and care planning across both survey periods, plus issues with food safety, environmental conditions, infection control, and building systems. All deficiencies have correction dates, suggesting the facility addresses problems when identified, though care planning issues persist over time.

Jul 17, 2025Routine3 findings

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Aug 10, 2023Routine5 findings

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Canterbury Towers INC

Organization Type

nonprofit

Ownership & Management

Key personnel

Brown, AaronOfficer / DirectorLucadano, KimberlyManagerCanterbury Tower INC.Adp of the SnfLocicero, KaronAdp of the SnfLucadano, KimberlyAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(813) 837-1083

canterburytower.org

3501 Bayshore Blvd

Tampa, FL 33629

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

29 reviews from families & visitors

Official Website

Visit canterburytower.org

Medicare data downloads

Original nursing home datasets

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