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Nursing HomeMedicaid

Bayshore Pointe Nursing and Rehab Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3117 W Gandy Blvd, South Tampa · Tampa, FL 33611117 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 48 Google reviews

5
4
3
2
1
Bayshore Pointe Nursing and Rehab Center Nursing Home in Tampa, FL — Street View
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What this means for your family

This facility offers a beautiful, resort-like environment with a robust activity program that many residents enjoy. However, families should be aware of significant reports regarding management's lack of responsiveness and inconsistent care delivery; we strongly recommend conducting an unannounced visit and speaking directly with current residents about their daily care experience.

Google Reviews

Google Reviews

48 reviews on Google
Bayshore Pointe (often referred to as Brookdale Bayshore) is a senior living community that receives polarized feedback. Supporters frequently praise the beautiful waterfront location, active social calendar, and friendly staff, while critics raise serious concerns regarding management responsiveness, inconsistent care, and poor food quality.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean5.0Activities9.0MedsN/AMemoryN/AComms2.0Value3.0

Strengths

  • Stunning waterfront location and views
  • Active social and activity calendar
  • Welcoming and friendly front-line staff
  • Well-maintained, luxurious interior aesthetics

Concerns

  • Poor management responsiveness and lack of communication (mentioned by 4 reviewers)
  • Inconsistent or poor quality of food and dining services (mentioned by 4 reviewers)
  • Understaffing or lack of attentive care for residents (mentioned by 3 reviewers)
  • Facility maintenance issues (leaks, stains, drainage) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'15(1)'18(21)'20(1)'23(3)'25(3)

Distribution · 50 analyzed

5
37
4
4
3
1
2
0
1
8
13 reviews posted between Apr 4, 2018Apr 5, 2018 · 12 were 5-star

How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1The waterfront views here are absolutely stunning; how often are residents able to get out on the patio or enjoy the scenery?
  • 2We noticed how much the staff appreciates the beautiful facility; how do you ensure that the interior and maintenance are kept up to such a high standard?
  • 3Could you tell us more about the daily activity calendar and how you help residents stay socially engaged?
  • 4What is the process for communicating important updates or changes in care to family members to ensure we are always in the loop?
  • 5How do you manage the dining experience to ensure that meal quality and variety stay consistent for every resident?
  • 6In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?

Personalized based on this facility's data


Key Review Excerpts

My mom was in assisted living - never in 3 weeks saw a person! No nurse, no orientation! Nothing. I’d call Amy no return call ever!

Assisted living family member · 2022☆☆☆☆

The food delivery food was cold and inconsistent, such that one day she received in the evening all of her three daily meals - breakfast, lunch, and dinner - at one time, cold and inedible.

Assisted living family member · 2024☆☆☆☆

The organization; friendliness; creativity; excellent staff; medical support; well maintained; & gorgeous view of the Bay from my room; & so much more.

Resident · 2025★★★★★
Source: 48 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.96hrs
OK
Registered nurses for medical care
Total Nursing
3.80hrs
93%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
47%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

2

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.4%
Better than Avg
Here
6.4%
US
19.5%
FL
15.0%
Hillsborough
18.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility16.9%
Worse than Avg
Here
16.9%
US
12.1%
FL
4.1%
Hillsborough
5.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
14.4%
FL
9.1%
Hillsborough
13.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.3%
Better than Avg
Here
6.3%
US
15.3%
FL
10.6%
Hillsborough
13.9%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.9%
Mixed vs Avgs
Here
8.9%
US
15.4%
FL
8.7%
Hillsborough
11.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Hillsborough
98.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
79.7%
FL
94.7%
Hillsborough
93.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
81.8%
FL
94.8%
Hillsborough
95.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Mixed vs Avgs
Here
1.2%
US
1.6%
FL
1.5%
Hillsborough
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
5penalties
Well above state avg (7.3)
6 complaint-triggered
$23,560 in fines

This facility has faced multiple family complaints resulting in 6 complaint-triggered deficiencies, indicating concerns serious enough for relatives to file reports with regulators. The facility shows recurring issues with medication management, nutritional care, and infection control across multiple surveys from 2021 to 2024. While all cited deficiencies have been corrected according to the facility, the pattern of repeated problems in core care areas suggests ongoing operational challenges that families should carefully evaluate during visits.

Sep 21, 2024Routine
14
0645Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0693Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0726Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0773Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Sep 21, 2024Complaint
1
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Sep 8, 2023Complaint
2
0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Jul 11, 2023Complaint
3
0697Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Jun 23, 2022Routine
12
0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0806Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Feb 26, 2021Routine
9
0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0881Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

Federal Penalties

Fine

Jul 11, 2023

$3,728

Fine

Jul 11, 2023

$3,728

Fine

Jul 11, 2023

$3,728

Fine

Jul 11, 2023

$3,728

Fine

Jul 11, 2023

$8,648

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bayshore Pointe Nursing and Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Sovereign Healthcare Holdings

Chain Size

43 facilities nationwide

Chain avg rating: 3.5/5 · Rank 32 of 43

Ownership & Management

Owners

Sovereign Healthcare Holdings LLC

Owner · Organization

Cronquist 2015 Family Tr

Owner (parent company) · Organization

John J Notermann Business Tr

Owner (parent company) · Organization

Mangine, John

Owner (parent company)

Notermann, Brenda

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Tampa Health Properties, Ltd.5% or Greater Security InterestChery, DawnManaging Control - Governing BodyKaar, SusanManaging Control - Governing BodyLandy, FrederickManaging Control - Governing BodySouthern Healthcare Management LLCManager
Source: Medicare provider data

Contact

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References & Resources

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