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Nursing HomeMedicaid Investigative

Rehabilitation and Healthcare Center of Tampa

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

4411 N Habana Ave, Northwest Tampa · Tampa, FL 33614174 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 175 Google reviews

5
4
3
2
1
Rehabilitation and Healthcare Center of Tampa Nursing Home in Tampa, FL — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (7 vs median 6.0)

Bottom 25% in FL · Meets national RN staffing standard · Low staff turnover (stable workforce) · Worst in FLORIDA INSTITUTE FOR LONG-TERM CARE chain · $231,152 in fines

Source: Medicare data

What this means for your family

This facility has a strong admissions team and a clean environment that many families appreciate, but the consistency of care is a major concern. Before choosing this facility, we strongly recommend that you visit unannounced, specifically on a weekend or evening, to observe staffing levels and response times for yourself. Ask management directly about their protocol for handling call bells and how they ensure communication with families when a resident is transferred or has a medical change.

Google Reviews

Google Reviews

175 reviews on Google
Rehabilitation and Healthcare Center of Tampa receives highly polarized feedback, with many families praising the admissions process, cleanliness, and the kindness of specific staff members. Conversely, a significant number of reviewers report serious concerns regarding neglect, poor communication, hygiene issues, and understaffing, particularly during night shifts and weekends. Families considering this facility should be aware of the stark contrast between the positive experiences of some residents and the severe neglect reported by others.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean5.0Activities8.0Meds3.0MemoryN/AComms2.0ValueN/A

Strengths

  • Helpful and professional admissions department
  • Clean and well-maintained facility
  • Dedicated and encouraging therapy staff
  • Friendly and compassionate nursing staff

Concerns

  • Neglect and lack of assistance with basic hygiene (toileting/bathing) (mentioned by 12 reviewers)
  • Poor communication and difficulty reaching staff by phone (mentioned by 9 reviewers)
  • Understaffing leading to long wait times for call bells (mentioned by 7 reviewers)
  • Language barrier (Spanish as primary language for staff) (mentioned by 4 reviewers)
  • Poor food quality and lack of variety (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'18(12)'20(11)'22(9)'24(38)'26(16)

Distribution · 181 analyzed

5
125
4
9
3
2
2
3
1
42

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on staffing, what is your current process for ensuring residents receive timely assistance with daily hygiene and toileting needs when they use their call bells?
  • 2I noticed some feedback regarding communication; what is the best way for family members to stay updated on their loved one's care and reach staff directly if we have questions?
  • 3With the current CMS health inspection ratings, what specific quality improvement initiatives is the facility currently prioritizing to enhance the overall resident experience?
  • 4How does the nursing team coordinate with the therapy staff to ensure that the progress made during rehabilitation sessions is maintained throughout the rest of the day?
  • 5We understand that food quality can impact a resident's recovery; how do you handle dietary preferences or concerns if a resident is unhappy with the daily meal options?
  • 6In the event of a sudden change in health status or a medical emergency, what is your protocol for notifying family members and coordinating care with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

The nurses made sure her doctor was always informed. She requested some different foods and the food manager was very accommodating. There was even a customer service person who checked on her frequently.

Friend of rehab patient · 2018★★★☆☆

My mother had a stroke and ended up at this Rehab. At first, I was very unsure. They went above and beyond to help my mom and me get adjusted. The staff is so professional and the nurses are very caring.

Long-term resident's family · 2020★★★★★

My father spent 4 months here after pacemaker implant and a seizure. Shelva is a great administrator and very helpful. Nurses Suahelee and Claudia were angels. Nurse Leo was great too. Yleny, Priscilla, Dee and a couple other CNAs were very helpful.

Long-term resident's family · 2024★★★☆☆
Source: 175 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.07hrs
OK
Registered nurses for medical care
Total Nursing
3.32hrs
81%
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
34%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

13

measures

Worse Than Avg

4

measures

Long-Stay Residents
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
19.4%
FL
11.5%
Hillsborough
16.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
FL
4.1%
Hillsborough
6.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.4%
FL
8.7%
Hillsborough
11.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.4%
Better than Avg
Here
4.4%
US
14.4%
FL
9.1%
Hillsborough
13.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
15.3%
FL
10.6%
Hillsborough
13.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
FL
98.1%
Hillsborough
98.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
FL
94.7%
Hillsborough
93.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.7%
Better than Avg
Here
98.7%
US
81.8%
FL
94.8%
Hillsborough
95.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.0%
Worse than Avg
Here
2.0%
US
1.6%
FL
1.5%
Hillsborough
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
2penalties
Near state avg (7.3)
8 complaint-triggered
$231,152 in fines

This facility has a significant pattern of complaint-driven deficiencies with families filing multiple reports concerning serious issues including pain management failures and food safety problems. The main problem areas are resident care planning and assessment, quality of life and care, and resident rights, with issues persisting across multiple recent surveys despite reported corrections. While all deficiencies show correction dates, the recurring nature and complaint history warrant careful consideration during your visit.

Apr 2, 2025Routine
7
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0919Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 31, 2024Routine
9
0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0659Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Aug 20, 2024Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 16, 2024Routine
10
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Dec 14, 2023Complaint
7
0801Immediate jeopardy · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812Immediate jeopardy · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Immediate jeopardy · WidespreadCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0697Actual harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0803Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Aug 20, 2024

$12,035

Fine

Dec 14, 2023

$219,117

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rehabilitation and Healthcare Center of Tampa

Organization Type

nonprofit

Chain Affiliation

Chain Name

Florida Institute for Long-Term Care

Chain Size

18 facilities nationwide

Chain avg rating: 2.3/5 · Rank 17 of 18 (Worst)

Ownership & Management

Owners

Fi-Tampa, LLC

Owner · Organization

100%

Florida Institute for Long Term Care LLC

Owner (parent company) · Organization

100%

Key personnel

Jaffe, HowardOfficer / DirectorKatz-Hall, KathyOfficer / DirectorMullarkey, JamesOfficer / DirectorRichmond, PennyOfficer / DirectorAegir Health Management LLCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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