Rehabilitation and Healthcare Center of Tampa
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 175 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (7 vs median 6.0)
Bottom 25% in FL · Meets national RN staffing standard · Low staff turnover (stable workforce) · Worst in FLORIDA INSTITUTE FOR LONG-TERM CARE chain · $231,152 in fines
What this means for your family
This facility has a strong admissions team and a clean environment that many families appreciate, but the consistency of care is a major concern. Before choosing this facility, we strongly recommend that you visit unannounced, specifically on a weekend or evening, to observe staffing levels and response times for yourself. Ask management directly about their protocol for handling call bells and how they ensure communication with families when a resident is transferred or has a medical change.
Google Reviews
Google Reviews
175 reviews on Google“Rehabilitation and Healthcare Center of Tampa receives highly polarized feedback, with many families praising the admissions process, cleanliness, and the kindness of specific staff members. Conversely, a significant number of reviewers report serious concerns regarding neglect, poor communication, hygiene issues, and understaffing, particularly during night shifts and weekends. Families considering this facility should be aware of the stark contrast between the positive experiences of some residents and the severe neglect reported by others.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and professional admissions department
- Clean and well-maintained facility
- Dedicated and encouraging therapy staff
- Friendly and compassionate nursing staff
Concerns
- Neglect and lack of assistance with basic hygiene (toileting/bathing) (mentioned by 12 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 9 reviewers)
- Understaffing leading to long wait times for call bells (mentioned by 7 reviewers)
- Language barrier (Spanish as primary language for staff) (mentioned by 4 reviewers)
- Poor food quality and lack of variety (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 181 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on staffing, what is your current process for ensuring residents receive timely assistance with daily hygiene and toileting needs when they use their call bells?
- 2I noticed some feedback regarding communication; what is the best way for family members to stay updated on their loved one's care and reach staff directly if we have questions?
- 3With the current CMS health inspection ratings, what specific quality improvement initiatives is the facility currently prioritizing to enhance the overall resident experience?
- 4How does the nursing team coordinate with the therapy staff to ensure that the progress made during rehabilitation sessions is maintained throughout the rest of the day?
- 5We understand that food quality can impact a resident's recovery; how do you handle dietary preferences or concerns if a resident is unhappy with the daily meal options?
- 6In the event of a sudden change in health status or a medical emergency, what is your protocol for notifying family members and coordinating care with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“The nurses made sure her doctor was always informed. She requested some different foods and the food manager was very accommodating. There was even a customer service person who checked on her frequently.”
“My mother had a stroke and ended up at this Rehab. At first, I was very unsure. They went above and beyond to help my mom and me get adjusted. The staff is so professional and the nurses are very caring.”
“My father spent 4 months here after pacemaker implant and a seizure. Shelva is a great administrator and very helpful. Nurses Suahelee and Claudia were angels. Nurse Leo was great too. Yleny, Priscilla, Dee and a couple other CNAs were very helpful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a significant pattern of complaint-driven deficiencies with families filing multiple reports concerning serious issues including pain management failures and food safety problems. The main problem areas are resident care planning and assessment, quality of life and care, and resident rights, with issues persisting across multiple recent surveys despite reported corrections. While all deficiencies show correction dates, the recurring nature and complaint history warrant careful consideration during your visit.
Apr 2, 2025Routine7
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 31, 2024Routine9
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Aug 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 16, 2024Routine10
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Dec 14, 2023Complaint7
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Aug 20, 2024
$12,035
Fine
Dec 14, 2023
$219,117
Ownership & Operations
Who Operates This Facility
Rehabilitation and Healthcare Center of Tampa
nonprofit
Chain Affiliation
Florida Institute for Long-Term Care
18 facilities nationwide
Chain avg rating: 2.3/5 · Rank 17 of 18 (Worst)
Ownership & Management
Owners
Fi-Tampa, LLC
Owner · Organization
Florida Institute for Long Term Care LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
175 reviews from families & visitors
Official Website
Visit rehabilitationandhealthcarecenteroftampa.com
Medicare data downloads
Original nursing home datasets
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