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Continuing Care

The Canterbury

Families consistently rate this highly — reviewers highlight compassionate and caring nursing staff. Schedule a visit to confirm the fit.

5801 Crestridge Rd, Rancho Palos Verdes, CA 90275187 bedsLicensed & Active
Source: CA CCLD — view official record
Google rating
4.3/5

based on 16 Google reviews

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The Canterbury Continuing Care in Rancho Palos Verdes, CA — Street View
Street View

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What this means for your family

The Canterbury is an excellent choice if you are looking for a facility with highly compassionate nursing staff, especially for end-of-life or skilled nursing care. If you plan on frequent, long visits, be aware that the lobby may lack comfortable communal seating for extended chats.

Google Reviews

Google Reviews

16 reviews on Google
The Canterbury is highly regarded for its compassionate nursing staff, particularly during end-of-life care and skilled nursing needs. While the facility offers great amenities and a beautiful view, some visitors find the lobby area lacks comfortable communal seating for social visits.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivities5.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Compassionate and caring nursing staff
  • Beautiful views and amenities
  • Well-maintained facilities
  • Active lifestyle with many activities

Concerns

  • Lack of comfortable communal lobby seating for visitors

Rating Trends

Tap a year to see what changed

2345.02015(2)5.02017(3)3.02019(2)1.02021(1)4.02022(1)4.32023(3)5.02024(4)

Distribution · 16 analyzed

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How They Respond to Reviews

81%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard such wonderful things about the compassion of your nursing staff; how do you ensure that level of care remains consistent across all levels of the continuum?
  • 2With the beautiful views and amenities you offer, what are some of the most popular daily activities that keep residents engaged and active?
  • 3We noticed you are very responsive to feedback from the community; how does the management team typically incorporate resident or family suggestions into facility improvements?
  • 4As we look at the different levels of care available here, how is the transition managed if a resident's medical needs increase?
  • 5We'd love to spend some time visiting; are there specific areas or lounge spaces that are most comfortable for families to sit and chat with residents?
  • 6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?

Personalized based on this facility's data


Key Review Excerpts

Everyone on the Canterbury nursing staff was wonderful to him and became his second family. They cared for him so well and were sensitive to his needs as his health declined.

Skilled nursing family member · 2024★★★★★

The Canterbury has one big negative when visiting residents there. The lobby, fairly small, offers several comfortable chairs spread far apart, which are many times occupied by residents reading papers, but there is no area to sit down comfortably while seeing a resident for a little chat

Visiting resident's family · 2023★★★☆☆

My mom lives here and just loves the place. Wonderful, caring people, great amenities and well maintained facilities.

Long-term resident's family · 2015★★★★★
Source: 16 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

10total
5deficiencies
3 Type A— immediate health risk
2 Type B— non-compliance
Mar 24, 2026Routine
CleanReport

The facility underwent an unannounced annual required visit. The inspection covered various areas, including resident rooms, kitchen, and general facility operations. No deficiencies were cited during this visit, indicating compliance with current licensing requirements.

Dec 12, 2025Follow-up
CleanReport

The facility underwent a Case Management visit on December 12, 2025. The Licensing Program Analyst was met by staff, and the visit focused on collecting documentation for a prospective resident. No deficiencies were cited during this visit.

May 8, 2025Complaint

The investigation was conducted following a complaint regarding delayed maintenance. The allegation was substantiated, finding that a resident's toilet was left clogged for approximately 16 hours. One deficiency was cited under CCR 87303(a) for failure to maintain the facility in good repair.

Type BCCR 87303(a)

The facility failed to maintain its premises in good repair at all times. This was evidenced by a resident's toilet being left clogged for over 16 hours.

Apr 11, 2025Complaint
CleanReport

This report details an unannounced complaint investigation conducted on 04/11/2025 regarding an allegation of staff administering a suppository without a prescription. Following a thorough review of records and interviews with staff and residents, the allegation was determined to be unsubstantiated.

Mar 28, 2025Routine

The inspection identified two deficiencies: a Type A violation regarding excessive hot water temperatures in multiple resident rooms, and a Type B violation concerning the failure to transfer a required criminal record clearance for an individual. The facility was otherwise found to have adequate supplies, operational equipment, and proper recordkeeping practices.

Type B87355(e)(3)

The facility failed to request a transfer of a criminal record clearance for an individual (S3) prior to that person working in the licensed facility. This poses a potential risk to the health, safety, or personal rights of persons in care.

Type A87303(e)(2)

The hot water temperature in specified rooms (E211, E203, and C302) was tested between 122-123 F, which exceeds the maximum allowable temperature of 120 F. This poses a potential health, safety, or personal rights risk to persons in care.

Feb 18, 2025Follow-up
CleanReport

The unannounced visit was conducted to assess the relocation of residents from The MonteCedro Facility due to mandatory evacuation orders. The LPA confirmed that the facility has sufficient resources, including beds, supplies, and food, and that necessary documentation and care plans have been transferred. No specific deficiencies were cited in the provided report narrative.

Apr 4, 2024Routine
CleanReport

The unannounced annual required visit was conducted on 04/04/2024. The facility was observed to be clean, sanitary, and appropriately furnished, with no deficiencies noted during the inspection. No citations were issued at this time.

Jul 14, 2023Complaint

The investigation was conducted following a complaint regarding the facility's maintenance. The allegation concerning the elevator's functionality was substantiated. One Type A deficiency was cited for failing to maintain a clean, safe, sanitary, and good repair environment due to an extended elevator outage.

Type ACCR 87303(a)

The facility was not clean, safe, sanitary, and in good repair at all times. This was evidenced by the elevator breaking down for four hours, which poses a potential risk to persons in care.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Episcopal Communities & Services for Seniors

Administrator

DAVE HONE

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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