Ivy Park at Palos Verdes
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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What this means for your family
While this facility has a long history of providing a beautiful, home-like environment and compassionate care, recent reviews suggest a decline in staffing levels and safety. If you choose this facility, you should specifically ask management about their current staffing ratios and how they ensure consistent communication regarding medical and dietary needs.
Google Reviews
Google Reviews
37 reviews on Google“Families generally praise the facility for its beautiful, home-like environment and a caring, compassionate staff that treats residents like family. However, recent reviews from 2026 express significant concerns regarding understaffing, rising costs, and potential risks to resident safety following a change in management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Beautiful, well-maintained, and home-like atmosphere
- Engaging activities and community programs
- Clean and inviting physical environment
Concerns
- Understaffing and lack of adequate personnel (mentioned by 2 reviewers)
- Resident safety and fall risks (mentioned by 2 reviewers)
- Poor communication regarding medical/dietary needs
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
The owner relies heavily on repetitive, templated responses that vary slightly depending on the star rating. While positive reviews receive personalized mentions of staff or family, negative reviews are met with standardized scripts regarding privacy or requests for contact.
Questions for Your Tour
- 1It's wonderful to see how well-maintained and beautiful the grounds are; how do you ensure the indoor environment stays just as inviting for the residents?
- 2We noticed the staff seems very compassionate in their interactions; how do you manage staffing levels to ensure that level of attentive care is consistent throughout every shift?
- 3How does the care team communicate updates or changes regarding a resident's specific dietary or medical needs to their family members?
- 4What specific protocols are in place to monitor resident safety and prevent falls, especially during the evening or overnight hours?
- 5Could you tell us more about the types of engaging activities or community programs currently available to help residents stay active and social?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying both the medical team and the family?
Personalized based on this facility's data
Key Review Excerpts
“Our mom has been at Ivy for 3 months now and we have nothing but good things to say about the staff. Vada, the staff director on the 4th floor has been a huge help to our mom and family and goes over and beyond our expectations.”
“The facility is always clean and inviting. The meals are well balanced and the activities engaging. They have created a strong community for her to be a part of.”
“The interior has beautiful architecture and decoration – it doesn’t look industrial, more like a cozy home.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Nov 5, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 15, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 24, 2025InspectionClean
The unannounced Annual Visit conducted on 07/24/25 found the facility to be in compliance with all observed areas. The LPA noted that all inspected areas, including rooms, common areas, kitchen, and safety equipment, were clean, functional, and properly maintained. No deficiencies were cited during this inspection.
May 16, 2025ComplaintClean
This report details a Complaint Investigation conducted on 05/16/2025 regarding allegations of insufficient staffing. The investigation reviewed staff schedules, interviewed staff and residents, and found no evidence to support the allegation, resulting in an 'Unsubstantiated' finding.
May 1, 2025OtherClean
The facility underwent an unannounced Case Management Visit to follow up on a Special Incident Report and a Death Report concerning Resident R1. The inspector noted that all inspected areas, including hallways and common rooms, were clean, clear, and free of hazards. Overall, the visit concluded with no observed Health and Safety violations.
Mar 13, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Dec 3, 2024ComplaintClean
This report details a complaint investigation conducted on 12/03/2024, following an initial complaint visit on 11/13/2024. The investigation reviewed multiple documents and interviewed staff and residents regarding allegations of unrefunded preadmission fees and failure to provide admission agreement copies. All allegations were ultimately found to be unsubstantiated.
Nov 26, 2024ComplaintClean
This report details a complaint investigation conducted on 11/26/2024 regarding allegations of staff threatening eviction, improper facility maintenance, and inadequate food service. All three allegations were investigated and subsequently found to be unsubstantiated based on interviews and record reviews.
Ownership & Operations
Who Operates This Facility
Transformer Opco Llc;oakmont Management Group LLC
JOE SALDANA
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit ivyliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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