Cambridge Rehabilitation & Nursing Center
Strong Medicare quality ratings; families often praise effective physical therapy and rehabilitation team. Still worth an in-person visit.
based on 60 Google reviews

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What this means for your family
While the facility has received high praise recently for its rehabilitation therapy team, the historical reports of hygiene issues and slow response times are concerning. We strongly recommend visiting in person during a weekend or evening shift to observe staffing levels and cleanliness for yourself before making a decision.
Google Reviews
Google Reviews
60 reviews on Google“Cambridge Rehabilitation & Nursing Center receives highly polarized feedback, with some families praising the dedicated rehab team and personalized care, while others report severe neglect, poor hygiene, and unprofessional conduct. Concerns regarding slow response times to call bells, cleanliness, and dietary management are recurring themes in negative reviews. Prospective families should be aware of the significant disparity between recent positive testimonials and long-standing complaints about facility standards.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehabilitation team
- Small, homelike facility atmosphere
- Attentive and caring individual staff members
- Convenient location in Cambridge
Concerns
- Unsanitary conditions and strong odors (urine) (mentioned by 5 reviewers)
- Slow or non-existent response to call bells/requests for help (mentioned by 5 reviewers)
- Unprofessional or rude staff behavior (mentioned by 6 reviewers)
- Poor dietary management (inappropriate food for medical conditions) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 68 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's smaller size, how do you ensure that staff are consistently available to respond to call bells and resident requests in a timely manner?
- 2I noticed that cleanliness and odors are sometimes a concern in communal areas; what is your current protocol for maintaining sanitation and refreshing living spaces throughout the day?
- 3How does your team coordinate with the kitchen to ensure that residents with specific medical dietary needs receive the correct meals consistently?
- 4I see that you actively respond to feedback online; how do you use that input from families to improve the daily experience for residents?
- 5Since your rehabilitation team is highly regarded, how do you integrate their therapy programs into the daily routine for residents who are not in active recovery?
- 6What steps do you take to foster a professional and supportive culture among your staff to ensure that every resident feels treated with kindness and respect?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team, especially the physical therapists, are the real deal; they’re patient but firm enough to actually get results.”
“My mother was recently admitted to this place, and the immediate thing you notice is the unbearable smell of urine when you enter, which gets worse on floor two.”
“The staff were very caring and concerned in helping her achieve her best possible health. Blessing advocated over and above for her; Wei, the physical therapist, challenged her lovingly to reach her highest potential.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with 25 deficiencies across 3 surveys, primarily affecting care planning, quality of care, and infection control. Recurring issues include medication management problems, inadequate care planning and assessment, and infection prevention failures. While all deficiencies have reported correction dates, the persistence of similar problems across multiple years—particularly with care planning and quality standards—suggests ongoing challenges with maintaining consistent care standards that families should carefully evaluate.
Jun 20, 2025Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 2, 2024Routine12
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
May 25, 2023Routine8
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Cambridge Rehabilitation & Nursing Center
for profit
Chain Affiliation
Personal Healthcare Management
21 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 19 (Best)
Ownership & Management
Owners
Arb II Holdings LLC
Owner · Organization
Cambridge Center Holdings LLC
Owner · Organization
Ebz II Holdings LLC
Owner · Organization
Nedlaw II Holdings LLC
Owner · Organization
Yaz II Holdings LLC
Owner · Organization
Zagelbaum, Ephraim
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit cambridgerehab.com
Medicare data downloads
Original nursing home datasets
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