Cadia Rehabilitation Capitol
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 29 Google reviews

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What this means for your family
While the facility offers a clean environment and some effective therapy services, the recurring reports of severe understaffing and neglect are deeply concerning. We strongly advise families to conduct unannounced visits during weekends and evenings to observe staffing levels and response times before making a decision.
Google Reviews
Google Reviews
29 reviews on Google“Cadia Rehabilitation Capitol receives deeply polarized feedback, with families frequently reporting serious concerns regarding neglect, poor communication, and understaffing. While some reviewers praise the physical environment and specific staff members, many others describe traumatic experiences involving medication errors, hygiene failures, and a lack of responsiveness to patient needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern facility environment
- Professional and friendly administrative/reception staff
- Effective physical and occupational therapy teams
- Spacious and well-maintained common areas
Concerns
- Chronic understaffing leading to long wait times for call lights (mentioned by 4 reviewers)
- Allegations of rough handling or neglect of elderly patients (mentioned by 4 reviewers)
- Poor medication management and lack of communication with family (mentioned by 3 reviewers)
- Unsanitary conditions and failure to maintain patient hygiene (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's great to see how clean and modern the common areas are; what kind of daily social activities or group outings do you organize for the residents here?
- 2I noticed the administrative team is very welcoming; how do you ensure that communication remains consistent between the nursing staff and family members regarding daily care updates?
- 3With the therapy teams being a known strength here, how do you coordinate physical and occupational therapy sessions with a resident's overall daily care plan?
- 4Could you walk me through your specific protocols for medication administration and how you double-check accuracy to ensure everything is handled correctly?
- 5How does the nursing team manage call light response times during the night shifts to ensure residents aren't waiting long for assistance?
- 6What is the specific process for monitoring hygiene and personal care needs to ensure every resident's cleanliness is maintained throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The nurses are nasty and totally ignored any of my mom's concerns.”
“Some of these patients are sitting in wait with their call lights on for absolutely ridiculous amounts of time or the aides will pop in...turn off the light.. say they will be back.. and are so swamped they miss the return to take care of the issue.”
“The improvement in Richard was amazing in such a short time! It was a team effort including p-t, o-t, speech and other support personnel.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 15 complaints against this facility, triggering investigations that revealed serious issues with abuse and neglect protections, medication management, and food safety. The most concerning deficiency involves a significant medication error, and recent complaints in late 2024 and early 2026 suggest ongoing problems with abuse prevention and accident hazards. While past issues appear corrected, the persistent pattern of family complaints raises red flags about care quality.
Jan 27, 2026Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 12, 2024Complaint7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jul 16, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 8, 2023Routine13
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 8, 2023Complaint5
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Mar 29, 2022Routine14
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Federal Penalties
Fine
Jul 16, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Cadia Rehabilitation Capitol
for profit
Chain Affiliation
Cadia Healthcare
5 facilities nationwide
Chain avg rating: 2.8/5 · Rank 2 of 5
Ownership & Management
Owners
Ronald E Schafer Irrev Tr Fbo Eric Robert Schafer
Owner (parent company) · Organization
Ronald E Schafer Irrev Trfbo Lauren Elizabeth Marie Schafer
Owner (parent company) · Organization
Schafer Family LLC
Owner (parent company) · Organization
Silver Holdings LLC
Owner (parent company) · Organization
Stephen Silver Irrevocable Trust Fbo Casey Silver
Owner (parent company) · Organization
Stephen Silver Irrevocable Trust Fbo Jonathan Silver
Owner (parent company) · Organization
Schafer, Eric
Owner (parent company)
Schafer, Lauren
Owner (parent company)
Silver, Jonathan
Owner (parent company)
Key personnel
Contact
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit cadiahealthcare.com
Medicare data downloads
Original nursing home datasets
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