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Nursing HomeMedicaid

Cadia Rehabilitation Capitol

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1225 Walker Road, Dover, DE 19904120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 29 Google reviews

5
4
3
2
1
Cadia Rehabilitation Capitol Nursing Home in Dover, DE — Street View
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What this means for your family

While the facility offers a clean environment and some effective therapy services, the recurring reports of severe understaffing and neglect are deeply concerning. We strongly advise families to conduct unannounced visits during weekends and evenings to observe staffing levels and response times before making a decision.

Google Reviews

Google Reviews

29 reviews on Google
Cadia Rehabilitation Capitol receives deeply polarized feedback, with families frequently reporting serious concerns regarding neglect, poor communication, and understaffing. While some reviewers praise the physical environment and specific staff members, many others describe traumatic experiences involving medication errors, hygiene failures, and a lack of responsiveness to patient needs.

Quality Themes

Tap a score for details
Food5.0Staff3.0Clean5.0ActivitiesN/AMeds1.0Memory2.0Comms2.0ValueN/A

Strengths

  • Clean, modern facility environment
  • Professional and friendly administrative/reception staff
  • Effective physical and occupational therapy teams
  • Spacious and well-maintained common areas

Concerns

  • Chronic understaffing leading to long wait times for call lights (mentioned by 4 reviewers)
  • Allegations of rough handling or neglect of elderly patients (mentioned by 4 reviewers)
  • Poor medication management and lack of communication with family (mentioned by 3 reviewers)
  • Unsanitary conditions and failure to maintain patient hygiene (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(3)'21(1)'23(6)'25(5)'26(3)

Distribution · 35 analyzed

5
13
4
5
3
0
2
3
1
14

How They Respond to Reviews

76%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It's great to see how clean and modern the common areas are; what kind of daily social activities or group outings do you organize for the residents here?
  • 2I noticed the administrative team is very welcoming; how do you ensure that communication remains consistent between the nursing staff and family members regarding daily care updates?
  • 3With the therapy teams being a known strength here, how do you coordinate physical and occupational therapy sessions with a resident's overall daily care plan?
  • 4Could you walk me through your specific protocols for medication administration and how you double-check accuracy to ensure everything is handled correctly?
  • 5How does the nursing team manage call light response times during the night shifts to ensure residents aren't waiting long for assistance?
  • 6What is the specific process for monitoring hygiene and personal care needs to ensure every resident's cleanliness is maintained throughout the day?

Personalized based on this facility's data


Key Review Excerpts

The nurses are nasty and totally ignored any of my mom's concerns.

Memory care family member · 2023☆☆☆☆

Some of these patients are sitting in wait with their call lights on for absolutely ridiculous amounts of time or the aides will pop in...turn off the light.. say they will be back.. and are so swamped they miss the return to take care of the issue.

Local Guide · 2023★★☆☆☆

The improvement in Richard was amazing in such a short time! It was a team effort including p-t, o-t, speech and other support personnel.

Rehab patient's spouse · 2019★★★★★
Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.57hrs
76%
Registered nurses for medical care
Total Nursing
3.78hrs
92%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
41%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility75.2%
Worse than Avg
Here
75.2%
US
95.5%
DE
97.4%
Kent
97.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
12.1%
DE
8.7%
Kent
12.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
15.3%
DE
15.5%
Kent
16.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
DE
95.8%
Kent
94.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
15.4%
DE
10.9%
Kent
16.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
19.4%
DE
21.2%
Kent
23.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility18.7%
Worse than Avg
Here
18.7%
US
79.7%
DE
83.1%
Kent
79.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
81.8%
DE
83.1%
Kent
84.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
DE
0.9%
Kent
2.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
1penalties
Near state avg (13.5)
15 complaint-triggered
$8,018 in fines

Families have filed 15 complaints against this facility, triggering investigations that revealed serious issues with abuse and neglect protections, medication management, and food safety. The most concerning deficiency involves a significant medication error, and recent complaints in late 2024 and early 2026 suggest ongoing problems with abuse prevention and accident hazards. While past issues appear corrected, the persistent pattern of family complaints raises red flags about care quality.

Jan 27, 2026Complaint
2
0760Immediate jeopardy · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Dec 12, 2024Complaint
7
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Jul 16, 2024Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 8, 2023Routine
13
0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0943Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0037Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 8, 2023Complaint
5
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0791Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Mar 29, 2022Routine
14
0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Federal Penalties

Fine

Jul 16, 2024

$8,018

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cadia Rehabilitation Capitol

Organization Type

for profit

Chain Affiliation

Chain Name

Cadia Healthcare

Chain Size

5 facilities nationwide

Chain avg rating: 2.8/5 · Rank 2 of 5

Ownership & Management

Owners

Ronald E Schafer Irrev Tr Fbo Eric Robert Schafer

Owner (parent company) · Organization

Ronald E Schafer Irrev Trfbo Lauren Elizabeth Marie Schafer

Owner (parent company) · Organization

Schafer Family LLC

Owner (parent company) · Organization

Silver Holdings LLC

Owner (parent company) · Organization

Stephen Silver Irrevocable Trust Fbo Casey Silver

Owner (parent company) · Organization

Stephen Silver Irrevocable Trust Fbo Jonathan Silver

Owner (parent company) · Organization

Schafer, Eric

Owner (parent company)

Schafer, Lauren

Owner (parent company)

Silver, Jonathan

Owner (parent company)

Key personnel

Litwa, KarenOfficer / DirectorLong Term Care CORPManagerDittmar, LauraManagerMakoyi, FreddyManagerPrice, ElizabethManager
Source: Medicare provider data

Contact

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References & Resources

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