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On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 14 Google reviews
Email Delaware Hospital F/t Chronically Ill (dhci) to yourself
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Staff turnover reported at 17%
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Reviews for the Delaware Hospital for the Chronically Ill are highly polarized, with some former residents praising the caring staff and recovery environment, while recent feedback highlights severe organizational and communication failures. Families should be aware that the facility is housed in an older building, which some visitors find charming while others note its age.
Quality Themes
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Concerns
Rating Trends
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Distribution · 19 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The staff is so caring and treat him like a normal person. They talk with him and engage in conversations to get to know him more.”
“Do not send your love ones to this facility. They are very unorganized, have no communication skills, no compassion for those who are ill.”
“A very good place that helps you in a nice environment to be in to meet beautiful people I was there myself for 8 years and 28 days.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 15 measures
7
measures
5
measures
3
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed two complaints about recurring accident hazards and inadequate supervision, with the same safety issue cited twice in 2025 after previous correction, indicating persistent problems. The facility shows patterns of deficiencies in emergency preparedness, resident assessments, and safety oversight. While all violations have correction dates, the repeated complaint about accident prevention suggests ongoing safety concerns that families should carefully consider.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Federal Penalties
Fine
Oct 3, 2025
$42,602
Fine
Feb 24, 2025
$17,345
Delaware Hospital F/t Chronically Ill (dhci)
government
Owners
State of Delaware
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit dhss.delaware.gov
Medicare data downloads
Original nursing home datasets
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