Burke Health & Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 430 Google reviews

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What this means for your family
The rehabilitation therapy team at Burke is highly regarded and often leads to successful recovery outcomes. However, the nursing department consistently struggles with responsiveness and staffing levels. If you choose this facility, plan to visit frequently and be prepared to act as a primary advocate for your loved one's daily hygiene and medical needs.
Google Reviews
Google Reviews
430 reviews on Google“Burke Health & Rehabilitation Center receives polarized feedback, with many families praising the high-quality physical and occupational therapy teams and the cleanliness of the facility. However, a significant number of reviewers report critical issues with nursing staff responsiveness, particularly during evening and weekend shifts, as well as concerns regarding patient hygiene and communication. Families should be prepared to be highly involved in advocating for their loved one's daily care needs.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, well-maintained facility environment
- Friendly and welcoming front-desk and administrative staff
- Strong, compassionate nursing care from specific identified staff members
Concerns
- Slow or non-existent response to call lights/patient requests (mentioned by 14 reviewers)
- Understaffing, especially on evenings and weekends (mentioned by 9 reviewers)
- Poor patient hygiene and lack of assistance with basic needs (mentioned by 8 reviewers)
- Poor food quality and unappealing meal options (mentioned by 4 reviewers)
- Facility needs physical updates (paint, furniture, room layout) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 218 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the administrative team is very responsive to feedback; how do you typically communicate updates to families regarding changes in a resident's care plan?
- 2We've heard wonderful things about the physical and occupational therapy programs here—could you tell us more about how those therapies are integrated into a resident's daily routine?
- 3What specific steps are in place to ensure that call lights are answered promptly, especially during the evening and weekend shifts?
- 4How does the nursing staff ensure that residents receive consistent assistance with personal hygiene and daily grooming needs?
- 5Could you describe the meal service, including how much input residents have in their dining options and how you ensure nutritional variety?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating with physicians?
Personalized based on this facility's data
Key Review Excerpts
“The PT and OT are top notch however the facility is horrible. I was a patient in rehab for three weeks after I broke my femur. There were maybe three CNAs that were outstanding. However it can take up to 45 min for someone to answer call light especially in evening and nights.”
“The therapists are all fantastic and very caring. His nurse and aids are very attentive. Thank you Rinah and Valentina.”
“I will never ever recommend anyone to this place. Patients and families beware! The staff are untrained, there’s a lot of negligence, the nurses are mean and lazy and the supervisors make excuses for them.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints in 2023 that triggered inspections revealing deficiencies in medication management, resident rights, and daily care assistance. The facility has recurring issues with medication safety (appearing in all three surveys) and resident rights violations, though all deficiencies show correction dates. Problems span basic care standards, infection control, and facility environment, suggesting ongoing quality concerns despite reported corrections.
Jun 29, 2023Routine6
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jun 29, 2023Complaint5
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Mar 19, 2021Routine13
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Jun 14, 2018Routine5
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Burke Health & Rehabilitation Center
for profit
Chain Affiliation
Lifeworks Rehab
66 facilities nationwide
Chain avg rating: 2.1/5 · Rank 19 of 57
Ownership & Management
Owners
Burke Holdings I LLC
Owner · Organization
Charles 1994 Family Grantor Trust
Owner (parent company) · Organization
Chesapeake East LLC
Owner (parent company) · Organization
Edward 1998 Family Grantor Trust
Owner (parent company) · Organization
Ek 2005 Family Trust
Owner (parent company) · Organization
Fay 2014 Family Grantor Trust
Owner (parent company) · Organization
Fay 2014 LLC
Owner (parent company) · Organization
Ll 2013 Family Trust
Owner (parent company) · Organization
Mms 2008 Family Trust
Owner (parent company) · Organization
Mzr East LLC
Owner (parent company) · Organization
Saul 2012 Family Grantor Trust
Owner (parent company) · Organization
Silverstone East LLC
Owner (parent company) · Organization
Sol 2000 Family Grantor Trust
Owner (parent company) · Organization
Sol 2000 LLC
Owner (parent company) · Organization
Stevens 3920 & Family LLC
Owner (parent company) · Organization
Stevens 3920 Family Grantor Trust
Owner (parent company) · Organization
Stevens 3920 LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
430 reviews from families & visitors
Official Website
Visit mfa.net
Medicare data downloads
Original nursing home datasets
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