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Nursing HomeMedicaid Investigative

Greenspring Village

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

7470 Spring Village Dr, Springfield, VA 2215062 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 104 Google reviews

5
4
3
2
1

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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (26 vs median 11.0)

Below average in VA · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in ERICKSON SENIOR LIVING chain · $81,178 in fines

Source: Medicare data

What this means for your family

Greenspring Village is highly regarded for its independent living lifestyle and social amenities, making it a strong choice for active seniors. However, families should exercise extreme caution if the resident requires memory care or high-level medical assistance, as multiple reports cite significant lapses in care quality and responsiveness. We strongly recommend interviewing the nursing leadership specifically about their dementia care protocols and checking recent state inspection reports.

Google Reviews

Google Reviews

104 reviews on Google
Greenspring Village is a large, well-appointed retirement community that receives high praise from independent living residents for its extensive amenities, social clubs, and active lifestyle. However, families of residents requiring higher levels of care, particularly those with dementia or complex medical needs, report significant concerns regarding staff responsiveness, dietary management, and the adequacy of care provided relative to the high cost.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean8.0Activities10.0Meds2.0Memory2.0Comms3.0Value3.0

Strengths

  • Extensive social clubs and recreational activities
  • Well-maintained, attractive campus facilities
  • Strong sense of community for independent living
  • Convenient on-site amenities like salons and CVS

Concerns

  • Inadequate care and neglect for residents with dementia or high medical needs (mentioned by 4 reviewers)
  • Poor visitor parking availability and restrictive policies (mentioned by 3 reviewers)
  • High costs with perceived lack of value or transparency in contracts (mentioned by 5 reviewers)
  • Unresponsive or rude administrative and nursing staff (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(8)'19(2)'21(4)'23(4)'25(4)'26(2)

Distribution · 71 analyzed

5
36
4
9
3
5
2
2
1
19

How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the high volume of social clubs and amenities on campus, how do you ensure that residents with higher medical needs are still able to participate and feel included in the community?
  • 2I noticed the facility has a high number of recent state violations; what specific steps is leadership taking to address these findings and improve the quality of care?
  • 3With the current staffing rating being quite strong, how are you working to improve communication and responsiveness between the nursing team and families?
  • 4Could you walk me through your specific protocols for medication management and how you ensure accuracy for residents who require complex care?
  • 5We understand that transparency is important; could you explain how your billing and contract structures work so we can better understand the value of the services provided?
  • 6What is the current process for visitor parking and access, and how do you balance those policies with the need for families to be actively involved in their loved one's daily life?

Personalized based on this facility's data


Key Review Excerpts

I have lived at Greenspring for three years and everyday I'm thankful that I made this decision. I have a beautiful apartment, lots of new friends, 200 different clubs and groups to choose from.

Independent living resident · 2024★★★★★

My mother broke her hip and was transferred here from the hospital and it was the worst experience of her life. I came to make sure the transport went ok and I saw a nurse abusing an elderly man.

Memory care family member · 2018☆☆☆☆

My mother was there for independent, to assisted, to nursing. Lots and lots of problems, from overdosing medications, to overcharging for prescription meds, to providing (and charging) for unwanted, unauthorized services.

Long-term resident's family · 2019☆☆☆☆
Source: 104 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.77hrs
OK
Registered nurses for medical care
Total Nursing
5.36hrs
OK
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
3/ 5
Better Than Avg

6

measures

Worse Than Avg

6

measures

Mixed Results

4

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
VA
16.9%
Fairfax
16.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility20.3%
Worse than Avg
Here
20.3%
US
15.4%
VA
14.2%
Fairfax
10.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.8%
Worse than Avg
Here
21.8%
US
14.4%
VA
15.3%
Fairfax
12.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.9%
Worse than Avg
Here
27.9%
US
19.4%
VA
22.0%
Fairfax
21.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
VA
94.0%
Fairfax
95.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.1%
Better than Avg
Here
96.1%
US
93.4%
VA
91.0%
Fairfax
93.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
VA
73.6%
Fairfax
79.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.7%
Better than Avg
Here
93.7%
US
81.8%
VA
73.9%
Fairfax
76.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.0%
Mixed vs Avgs
Here
1.0%
US
1.6%
VA
1.2%
Fairfax
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

26deficiencies
2penalties
Well above state avg (14.5)
1 complaint-triggered
$81,178 in fines

Greenspring Village has concerning issues with care planning, medication management, and infection control that appear repeatedly across surveys, with one family filing a complaint about resident protection. The facility corrected all 45 deficiencies found over three inspections, but persistent problems with developing proper care plans and medication safety suggest ongoing quality challenges that families should investigate during visits.

Mar 6, 2025Routine
27
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0574Potential for harm · PatternCorrected

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Mar 6, 2025Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Oct 6, 2021Routine
5
0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Sep 25, 2019Routine
12
0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0111Potential for harm · IsolatedCorrected

Construction Deficiencies

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0223Potential for harm · IsolatedCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0761Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Federal Penalties

Fine

Mar 6, 2025

$81,178

Payment Denial

Mar 6, 2025

23-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Greenspring Village

Organization Type

for profit

Chain Affiliation

Chain Name

Erickson Senior Living

Chain Size

17 facilities nationwide

Chain avg rating: 4.1/5 · Rank 17 of 17 (Worst)

Ownership & Management

Owners

National Senior Communities, INC

Owner · Organization

100%

Bison, Michael

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Ridley, Fred

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Sones, Randall

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Brown, IanOfficer / DirectorBrown, PatriciaOfficer / DirectorClupper, KatherineOfficer / DirectorColins, MaryOfficer / DirectorErstad, EileenOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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