Braddock Glen
Families consistently rate this highly — reviewers highlight extremely caring and attentive staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
Braddock Glen is an excellent choice if you value a clean facility with a staff that excels at family communication and personalized care. However, if your family relies on frequent, close-contact visits, you should inquire about their current visitation policies to ensure they meet your emotional needs.
Google Reviews
Google Reviews
13 reviews on Google“Braddock Glen is highly regarded by families for its exceptionally caring and professional staff who prioritize personalized attention and family communication. Reviewers frequently praise the cleanliness of the facility and the welcoming atmosphere, though one significant concern was raised regarding restrictive visitation policies during a specific period.”
Quality Themes
Tap a score for detailsStrengths
- Extremely caring and attentive staff
- Clean and well-maintained facility
- Excellent family communication
- Professional and compassionate care
Concerns
- Restrictive visitation policies
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how attentive and caring the staff is here; how do you ensure that level of personal connection is maintained as residents settle in?
- 2Since we value staying connected, could you tell us more about your current visiting hours and how families can best participate in their loved one's life?
- 3How does the team handle medical emergencies or changes in health needs during the overnight hours?
- 4We noticed the facility is very well-maintained; what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
- 5What kind of daily activities or social outings do you have planned to help residents stay engaged with one another?
- 6It's great to see that the management engages with the community online; how does the leadership team typically communicate important facility updates to families?
Personalized based on this facility's data
Key Review Excerpts
“The staff is professional and caring and no detail is ever overlooked in caring for my parent and in communicating with me about her care and how her transition is going.”
“The staff is extraordinarily caring and compassionate and understanding and make an extra effort to make visitors feel like part of the greater community.”
“It's small enough that the entire staff gives personalized attention to all residents and they do a great job of keeping the family members informed.”
State Inspection History
State Inspections
Source: VA State Licensing Agency
Jun 26, 2025Routine
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 6/26/25 (10:50 AM ? 11:20 AM); 7/3/25 (12:45 PM ? 2:20 PM); 8/14/25 (11:00 AM ? 11:20 AM) The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Self-reported incidents were received by VDSS Division of Licensing regarding allegations in the area(s) of: Resident Care and Related Services; Personnel; Facilities and Programs Number of residents present at the facility at the beginning of the inspection: 54 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: Nine Number of interviews conducted with residents: One Number of interviews conducted with staff: Three Observations by licensing inspector: Lunch, Activity Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported the allegation of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the self-report but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Marshall Massenberg, Licensing Inspector at (804) 543-5188 or by email at Marshall.x.massenberg@dss.virginia.gov
Based on documentation and interview, the facility did not ensure that each resident is afforded daily privacy in all aspects of daily living. Evidence: On 6/2/25, Resident #1 fell in her room. Staff #1 was the first staff member to encounter Resident #1 after the fall. Resident #1 and Staff #1 had a disagreement that was captured on a video camera that was in the resident?s room. Staff #1 was on a telephone call with a friend during the disagreement with Resident #1. The interaction, between Resident #1 and Staff #1, was overheard by the individual on the telephone. The facility's cell phone usage policy states that ?"he use of personal cellular telephones or other handheld electronic devices by team members while they are taking care of residents and/or family members during working hours is prohibited."
Mar 19, 2025Routine
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 3/19/25 (8:10 AM - 5:00 PM) The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 59 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: Six Number of interviews conducted with residents: Four Number of interviews conducted with staff: Four Observations by licensing inspector: Meals, Activities, Medication Administration Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Marshall Massenberg, Licensing Inspector at (804) 543-5188 or by email at Marshall.x.massenberg@dss.virginia.gov.
Based on documentation and interview, the facility did not ensure that a health care oversight is performed at least every six months. Evidence: The most recent health care oversight report, completed at the facility, was dated 6/30/24. Facility staff confirmed that no additional oversight reports have been completed since that date.
Jan 31, 2025RoutineCleanReport
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 1/31/25 (3:30 PM - 4:18 PM), 2/5/25 (1:30 PM - 2:55 PM). The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 58 The licensing inspector completed a tour of the physical plant that included the building and grounds at the facility. Self-reported incidents were received by the VDSS Division of Licensing in the area(s) of: Personnel, Resident Care and Related Services. Number of resident records reviewed: Three Number of interviews conducted with residents: Two Number of interviews conducted with staff: Four The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Marshall Massenberg, Licensing Inspector at (804) 543-5188 or by email at marshall.x.massenberg@dss.virginia.gov.
Mar 13, 2024Other
Number of residents present at the facility at the beginning of the inspection: 60 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 4 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 5 Observations by licensing inspector: This LI observed residents participating in various activity programs and eating lunch. This LI observed a medication pass and compared physician orders to the medications available to administered to residents. LI reviewed fire inspection report, health inspection report, fire drills, emergency preparedness review with staff, emergency drills, healthcare oversight, medication review, dietary review and resident council minutes. Additional Comments/Discussion: An exit meeting was conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov
Based on resident records review and staff interview, the facility staff failed to ensure that medications were administered in accordance with the physician?s or prescriber?s orders. Evidence: Resident E had a prescription dated 11/18/23 for Labetalol HCI oral tablet 200mg, take every 24 hours as needed if SBP greater than 180 or DBP less than 100. LI compared physician/prescriber?s order sheets with the medications available in the medication cart for Resident E and the medication card for Labetalol HCI oral tablet 200mg did not contain any tablets to dispense during the LI?s inspection on 3/14/2024. Staff A stated that the medication was not available and would need to be reordered.
Aug 30, 2023OtherCleanReport
No deficiencies found during this inspection.
Sep 12, 2022RoutineCleanReport
Type of inspection: Monitoring An unannounced monitoring inspection was conducted on9/13/2022. At the time of entrance sixty residents were in care. Sample size consisted of seven resident records and four staff records. Resident and staff records and other documentation were reviewed. Virginia State Police background checks reviewed for all new staff hired since the previous inspection. Residents were observed eating engaging in activities. Medication administration was observed. An exit meeting was conducted to review the inspection findings. The evidence gathered during the inspection determined there were no violations. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Tammy Pruitt, Licensing Inspector at (703) 314-0604 or by email at tammy.pruitt@dss.virginia.gov
Apr 8, 2022ComplaintCleanReport
Licensing Inspector (LI) conducted unannounced complaint investigation on 4/20/22 regarding allegations of neglect and retaliation. Statements were obtained from seven staff members and the resident in question. Complaint regarding neglect and retaliation is deemed not valid as a preponderance of evidence gathered during the investigation does not supported the allegations. Thank you for your cooperation and if you have any questions please contact me via email at tammy.pruitt@dss.virginia.gov.
Jan 25, 2022RoutineCleanReport
A monitoring inspection was started on 1/25/2022 and concluded on 1/26/2022 with the inspection findings being reviewed. Today's census was 60. Facilities fire and health inspections are current and activities are varied to meet different level of care needs. Reviewed ten staff records including the criminal background checks on new hires and five resident records including MAR
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13 reviews from families & visitors
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