August Healthcare at Leewood
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 223 Google reviews

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What this means for your family
August Healthcare at Leewood has undergone significant renovations and is frequently praised for its clean environment and dedicated therapy teams. However, families should be aware of inconsistent medical oversight; we strongly recommend maintaining frequent, direct communication with the unit manager and being prepared to advocate aggressively for your loved one's medical needs.
Google Reviews
Google Reviews
223 reviews on Google“August Healthcare at Leewood receives high praise for its recent renovations, cleanliness, and friendly, professional staff. While many families report excellent care and responsiveness, a subset of reviewers describes critical failures in medical oversight, hygiene, and communication, particularly regarding infection management and responsiveness to urgent needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and well-maintained facility
- Warm and welcoming nursing and support staff
- Effective physical and occupational therapy teams
- Responsive administrative leadership
Concerns
- Inconsistent medical oversight and failure to address serious health issues (e.g., infections, sepsis) (mentioned by 5 reviewers)
- Unpleasant odors in hallways and rooms (mentioned by 3 reviewers)
- Difficulty communicating with staff via phone for updates (mentioned by 2 reviewers)
- Inattentive night staff or failure to assist with basic hygiene (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 207 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's size of 132 residents, what is your specific protocol for ensuring timely communication with families when a resident experiences a change in health status?
- 2I noticed some concerns regarding medical oversight in recent feedback; could you walk me through your process for monitoring and escalating signs of potential infections or serious health issues?
- 3How do you ensure consistent quality of care and hygiene assistance during the night shift, and what is your process for supervising staff during those hours?
- 4I see that the facility is kept very clean and modern; how do you maintain that standard throughout the hallways and resident rooms on a daily basis?
- 5What steps are you taking to improve the responsiveness of your administrative and nursing teams when families call in for updates on their loved ones?
- 6Could you describe the daily activity schedule and how the therapy team integrates with the nursing staff to support residents who are working on physical or occupational recovery?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff here were amazing. They were kind, attentive, and made me feel comfortable the entire time.”
“The nursing staff was good and attentive in caring for him except till the end of his stay. The therapy team was wonderful in recovering his speech and physical cap”
“My grandma was here after a hip surgery. Before she left the hospital they had her stand up as she started PT. Once she went to Leewood she never stood again. She also had a fever for two days and SEPSIS and said she didn’t have an infection or fever.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
3
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
August Healthcare at Leewood shows a concerning pattern with 45 deficiencies across three surveys, indicating persistent operational challenges. The facility has struggled most with care planning and assessments, medication management, and fire safety systems. While all deficiencies were reportedly corrected, several issues recurred across multiple surveys, including problems with care plan development and electrical safety, suggesting ongoing management difficulties that families should carefully consider.
Mar 17, 2022Routine19
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 8, 2018Routine18
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 30, 2017Routine8
Resident Rights Deficiencies
Provide care for each resident in a way that maintains or improves their quality of life.
Resident Assessment and Care Planning Deficiencies
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide necessary care and services to maintain or improve the highest well being of each resident .
Quality of Life and Care Deficiencies
Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.
Administration Deficiencies
Train all employees on what to do in an emergency, and carry out unannounced staff drills.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
August Healthcare at Leewood
for profit
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
223 reviews from families & visitors
Official Website
Visit augustleewood.com
Medicare data downloads
Original nursing home datasets
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