Aperion Care Burbank
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 85 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (52%)
- High RN turnover (54%)
Bottom 25% in IL · Meets national RN staffing standard · Worst in APERION CARE chain · $77,676 in fines
What this means for your family
Aperion Care Burbank has a polarized reputation; while many families praise the therapy team and clean environment, there are recurring, serious reports of neglect and understaffing. If you are considering this facility, we strongly recommend unannounced visits at different times of the day and specific inquiries about how they manage staffing ratios on weekends and nights.
Google Reviews
Google Reviews
85 reviews on Google“Aperion Care Burbank receives highly polarized feedback, with some families praising the facility as a 'hidden gem' with attentive therapy and nursing staff, while others report severe neglect and unprofessionalism. Critical concerns frequently involve understaffing, poor communication, and hygiene issues, with multiple reviewers alleging that residents were left unassisted or mistreated. Prospective families should be aware of the stark contrast between experiences, as some report excellent care while others describe urgent situations requiring immediate removal of their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Attentive physical and occupational therapy teams
- Clean and well-maintained facility
- Small, home-like atmosphere
- Responsive administrative leadership in select cases
Concerns
- Severe understaffing leading to neglect (mentioned by 12 reviewers)
- Unprofessional or abusive staff behavior (mentioned by 9 reviewers)
- Poor communication and lack of updates for families (mentioned by 6 reviewers)
- Hygiene and cleanliness issues (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 87 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance with daily needs like hygiene and mobility?
- 2I noticed the facility has a smaller, home-like atmosphere; how does this size help your team provide more personalized attention to residents?
- 3Could you walk me through your process for keeping families updated on a loved one's health status, especially regarding medication management changes?
- 4I see your administrative team has been responsive in some instances; what is the best way for families to escalate concerns if they feel their loved one's needs aren't being met?
- 5What steps are being taken to improve the dining and nutritional experience for residents to ensure they are getting the support they need during mealtimes?
- 6How do you monitor and maintain the quality of care provided by your nursing staff to ensure a professional and supportive environment for all residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff from upper management through nursing, physical, occupational and speech therapy, cna's, and supporting staff have all been wonderful giving 100% to make this stay so very productive, he refers to it as his 'home'.”
“My grandma has been in this facility for over a year and my family and I are very satisfied with our decision. Highly recommend for your loved one.”
“My aunt was a resident here I won't even begin to tell you how difficult it was being out of town and having your relative enough facility like this. Some of the nurses were very fine but that was a small percentage considering the rest were the nightmares that you hear about.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints triggering 11 deficiencies, with recurring issues in accident prevention, wound care, and medication management. The facility shows a pattern of problems with safety supervision, having repeated accident hazard violations including recent complaints in 2024. While all deficiencies show planned correction dates, the persistence of safety issues across multiple surveys raises concerns about sustained quality improvement.
May 30, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 21, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 20, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 15, 2024Routine16
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Mar 8, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 25, 2023Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Nov 21, 2024
$14,050
Fine
Aug 15, 2024
$42,900
Payment Denial
Aug 15, 2024
9-day denial
Fine
Mar 8, 2024
$10,839
Fine
Sep 8, 2023
$9,887
Payment Denial
Sep 8, 2023
44-day denial
Ownership & Operations
Who Operates This Facility
Aperion Care Burbank
for profit
Chain Affiliation
Aperion Care
33 facilities nationwide
Chain avg rating: 2.0/5 · Rank 31 of 32 (Worst)
Ownership & Management
Owners
Chesed L'avrohom Nachlas David
Owner · Organization
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Turofsky, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
85 reviews from families & visitors
Official Website
Visit aperioncare.com
Medicare data downloads
Original nursing home datasets
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