Buckeye Terrace Rehabilitation and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 53 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (9 vs median 8.0)
- High staff turnover (59%)
- High RN turnover (64%)
Bottom 25% in OH · Below recommended RN staffing · $140,849 in fines
What this means for your family
This facility has a history of severe safety and hygiene issues that outweigh the occasional praise for individual staff members. We strongly advise looking for alternative facilities, as multiple reports of neglect, pest infestations, and poor medical oversight present significant risks to resident well-being.
Google Reviews
Google Reviews
53 reviews on Google“Buckeye Terrace Rehabilitation and Nursing Center faces severe and persistent criticism regarding facility cleanliness, hygiene, and the quality of basic resident care. While a small number of reviewers praise specific staff members for their compassion, the overwhelming majority of feedback highlights dangerous neglect, pest infestations, and unprofessional management. Families considering this facility should be aware of the recurring reports of poor sanitation, inadequate staffing, and safety concerns.”
Quality Themes
Tap a score for detailsStrengths
- Select compassionate social workers and nursing staff
- Effective physical therapy services
- Occasional improvements noted under new management
Concerns
- Unsanitary conditions including pests (roaches, bed bugs, spiders) and odors (mentioned by 12 reviewers)
- Neglect of basic needs such as hygiene, showers, and timely assistance (mentioned by 10 reviewers)
- Incompetent or unprofessional nursing and administrative staff (mentioned by 9 reviewers)
- Poor food quality and missed meal service (mentioned by 5 reviewers)
- Safety issues including drug/alcohol use among residents and lack of supervision (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent changes in management, what specific steps are being taken to improve the facility's overall cleanliness and address concerns regarding pest control?
- 2With the current staffing challenges, what is your protocol for ensuring residents receive timely assistance with daily hygiene and shower schedules?
- 3How does your team ensure that residents receive consistent and nutritious meals, and what is the process for monitoring that meal service is never missed?
- 4Can you explain your current oversight procedures to ensure a safe and secure environment for all residents, particularly regarding the supervision of common areas?
- 5How do you currently handle medication management and medical monitoring to ensure that residents receive their prescribed care on time and without error?
- 6What specific activities or social programs are currently in place to keep residents engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The ceiling above my mothers bed broke and pipes fell on her head. She had a concussion not to mention when we went to recertify my mother for her Social Security one of the nurses put her name down as the payee”
“My mother contracted Covid 19 and was never checked on. My mom died due to the neglect from this place.”
“My brother came here on Saturday I just judged the place without seeing what it was because of the reviews.. so far I can see they're doing the best they can and the social worker she is so wonderful”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern with families frequently filing complaints that trigger federal inspections, including serious issues around abuse reporting and accident prevention. The most recurring problems involve medication management, wound care and pressure ulcer prevention, and maintaining safe environments. While all violations appear to be corrected, the high volume of complaint-driven deficiencies suggests ongoing care quality concerns that families should investigate thoroughly during visits.
Mar 24, 2026Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Dec 11, 2025Routine4
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Dec 11, 2025Complaint2
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Sep 22, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 26, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 30, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
May 3, 2024
$140,849
Payment Denial
May 3, 2024
54-day denial
Ownership & Operations
Who Operates This Facility
Buckeye Terrace Rehabilitation and Nursing Center
for profit
Chain Affiliation
Northwood Healthcare Group
6 facilities nationwide
Chain avg rating: 2.4/5 · Rank 6 of 7
Ownership & Management
Owners
Northwood Healthcare Operating Holdings LLC
Owner · Organization
Dreifus, Ethan
Owner
El-Northwood LLC
Owner (parent company) · Organization
Northwood Healthcare Managing Member LLC
Owner (parent company) · Organization
Northwood Healthcare Member LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
53 reviews from families & visitors
Official Website
Visit buckeyenwh.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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