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Public Google reviewers rate this highly and often mention attentive and caring nursing staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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Public Google reviewers rate Brookdale Westover Hills highly. Reviewers highlight: attentive and caring nursing staff, compassionate memory care unit. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its warm, attentive staff and the emotional support provided during difficult transitions, particularly in the Clare Bridge memory care unit. However, some reviewers have raised serious concerns regarding cleanliness, specifically mentioning pests and odors, as well as inconsistent pain management for residents.
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Distribution · 47 analyzed
The owner uses highly templated, repetitive responses that rely on a standard script of expressing concern and directing users to a single corporate phone number. While they acknowledge the reviewer by name in some instances, they rarely address the specific details of the complaints.
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Key Review Excerpts
“My mother has been at Brookdale Westover Hills for about 1 1/2 years. I cant say enough about how wonderful the entire staff have been to both her and myself.”
“The staff is friendly and attentive, despite some of the residents acting poorly to them. The onsite nurse coordinates with the physical therapists and the doctor that most people use, and will call if there is the slighted issue.”
“Bugs really bad in some parts of the facility and smells terrible in some of the rooms on assisted living side”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Brookdale Westover Hills took place on October 24, 2019, and identified two violations related to health codes regarding food handling and discharge notification. There are currently no enforcement actions on record for this facility.
Health Code (2 violations)
The facility failed to provide a 30-day written notice of transfer or discharge.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Bkd Westover Hills, LLC
for profit
AREDDA GOLDEN
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Google Reviews
24 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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