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Limited public data on Brookdale Westlake Hills. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 85 Google reviews
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Every family's needs are unique. We encourage you to visit Brookdale Westlake Hills in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families should approach this facility with significant caution, as reviews reveal a stark divide between high-quality rehabilitation therapy and severe medical neglect in skilled nursing. While many praise the physical therapy team and the beauty of the independent living community, there are frequent, serious allegations regarding delayed call button responses, medication errors, and inadequate staffing.
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Key Review Excerpts
“The physical, occupational and speech therapist have done an outstanding job with her. She has done A180. I'm very pleased with staff and administration at Brook dale.”
“The amount of neglect and medical malpractice this facility practices is ridiculous. My good friend was checked in for not even 6 hours and was left PURPLE f4om lack of oxygen after she had been screaming for help for hours”
“I was at Brookdale Westlake for a short stay physical therapy rehab. Let’s just say I had other issues. They helped me with them all. The staff was kind, caring and even humorous when I needed it.”
Source: Texas Health & Human Services Commission
Key Findings
Brookdale Westlake Hills underwent its most recent comprehensive inspection on December 28, 2023, and no violations of state standards were found. Additionally, there are no recorded enforcement actions against the facility.
No deficiencies are reported in this inspection record.
Fort Austin Limited Partnership
for profit
STEVEN NASTASI
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85 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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