Belmont Village West Lake Hills Tenant, LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and wellness staff. Schedule a visit to confirm the fit.
based on 44 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, home-like environment with highly competent and compassionate staff. While the dining and social activities are major strengths, be aware that the hilltop location may cause intermittent cellular service issues for visitors.
Google Reviews
Google Reviews
44 reviews on Google“Families considering Belmont Village West Lake Hills can expect a highly caring and professional staff that treats residents with genuine compassion. While the facility is praised for its beautiful, home-like atmosphere and excellent dining options, some visitors have noted potential cell service issues due to the building's location on a hill.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and wellness staff
- High-quality, delicious dining and meal variety
- Clean, well-maintained, and attractive facility
- Engaging social activities and community events
Concerns
- Poor cell phone reception due to hilltop location
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
The owner provides highly personalized responses when reviewers mention specific staff members or events, but relies on standardized templates for reviews without text. They consistently use the Executive Director as a primary point of contact for feedback and concerns.
Questions for Your Tour
- 1We've heard wonderful things about the dining experience here; could you tell us more about the meal variety and how much input residents have in the menu?
- 2The nursing and wellness staff seem very attentive based on what we've heard; how do you ensure that level of personalized care is maintained for every resident?
- 3We noticed the facility is beautiful and very well-maintained; what is your routine for keeping the common areas and resident rooms so clean?
- 4We'd love to hear more about the social calendar—what are some of the most popular community events or daily activities that residents look forward to?
- 5Since the facility is located on a lovely hilltop, how is the cell phone reception inside the building for residents and visiting family?
- 6For our loved one's safety, could you explain the specific protocols the nursing team follows for handling medical emergencies after hours?
Personalized based on this facility's data
Key Review Excerpts
“Communicating with the Wellness Director, Angela, and the Memory Care Director, Gabby, has always been a breeze. These two genuinely love and care for their residents—like the kind of care you’d give your own parents.”
“The staff has been extremely competent and caring toward him, and has made his stay there as good as it could be. The facility and rooms are all very attractive, but come across as warm and home like.”
“The staff is very friendly and attentive, they care for her without “hovering” and the food is better than one would expect.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
During the most recent inspection in March 2024, the facility received two violations related to food safety regulations and resident protection standards. Additionally, the facility has faced two administrative penalties earlier this year regarding failures to ensure residents were free from abuse, neglect, and exploitation.
Jul 10, 2024EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Mar 6, 2024Routine
Health Code (2 violations)
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
Jan 3, 2024EnforcementPenaltyReport
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Ownership & Operations
Who Operates This Facility
Belmont Village West Lake Hills Tenant, LLC
for profit
BELMONT VILLAGE LP
DONNA HERMANN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit belmontvillage.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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