Public Google reviewers rate this highly and often mention compassionate and attentive nursing and wellness staff. Schedule a visit to confirm the fit.
based on 44 Google reviews
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Public Google reviewers rate Belmont Village West Lake Hills Tenant, LLC highly. Reviewers highlight: compassionate and attentive nursing and wellness staff, high-quality, delicious dining and meal variety. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Belmont Village West Lake Hills can expect a highly caring and professional staff that treats residents with genuine compassion. While the facility is praised for its beautiful, home-like atmosphere and excellent dining options, some visitors have noted potential cell service issues due to the building's location on a hill.
Quality Themes
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Rating Trends
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Distribution · 47 analyzed
The owner provides highly personalized responses when reviewers mention specific staff members or events, but relies on standardized templates for reviews without text. They consistently use the Executive Director as a primary point of contact for feedback and concerns.
Personalized based on this facility's data
Key Review Excerpts
“Communicating with the Wellness Director, Angela, and the Memory Care Director, Gabby, has always been a breeze. These two genuinely love and care for their residents—like the kind of care you’d give your own parents.”
“The staff has been extremely competent and caring toward him, and has made his stay there as good as it could be. The facility and rooms are all very attractive, but come across as warm and home like.”
“The staff is very friendly and attentive, they care for her without “hovering” and the food is better than one would expect.”
Source: Texas Health & Human Services Commission
Key Findings
During the most recent inspection in March 2024, the facility received two violations related to food safety regulations and resident protection standards. Additionally, the facility has faced two administrative penalties earlier this year regarding failures to ensure residents were free from abuse, neglect, and exploitation.
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Health Code (2 violations)
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
Administrative Penalty — 553.267(a)(3)(E)(ii) The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
Belmont Village West Lake Hills Tenant, LLC
for profit
BELMONT VILLAGE LP
DONNA HERMANN
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Google Reviews
44 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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