Brookdale Watauga
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 18 Google reviews
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What this means for your family
The caregivers at Brookdale Watauga are clearly the facility's greatest asset, providing much-loved, compassionate care. However, families should perform a thorough walkthrough to inspect for cleanliness and closely monitor all billing statements to ensure you are only being charged for services actually rendered.
Google Reviews
Google Reviews
18 reviews on Google“Families will find a community praised for its exceptionally compassionate and professional caregiving staff. While many residents enjoy the home-like atmosphere and on-site medical services, there are significant concerns regarding cleanliness, housekeeping, and billing transparency for end-of-life care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Home-like, welcoming atmosphere
- On-site medical and podiatry services
- Engaging resident activities like Bingo and exercise
Concerns
- Issues with cleanliness and housekeeping (mentioned by 2 reviewers)
- Discrepancies in billing for services
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassionate nursing staff here; how do the caregivers interact with residents during their daily routines?
- 2Since we are looking for a place that feels like home, what specific steps does your housekeeping team take to ensure the common areas and private rooms stay fresh and tidy?
- 3Could you tell us more about the on-site medical and podiatry services available to residents?
- 4What is the schedule like for resident activities, and are there specific groups like exercise or games like Bingo that they participate in regularly?
- 5How does the facility handle medical emergencies or urgent care needs during the overnight hours?
- 6Can you walk us through how the monthly billing works and how any additional services or extra care needs are documented to ensure everything is transparent?
Personalized based on this facility's data
Key Review Excerpts
“The staff are great, the facility is a little older but nice. Primary care, podiatrist and other medical testing comes to the resident on-site.”
“The good.. Lena, Maryanne, and Virginia are awesome! The bad....everything else! Just recently moved my mom out after 1 & half yrs. Brookedale is old, dirty, and feels like an old nursing home from the 1980's.”
“The staff at the facility is wonderful, compassionate and truly cared for my mom. The director not so enough. If your loved one is near the end of life, move them out asap. It is a money grab at that point.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection on August 20, 2021, identified two health code violations regarding annual record searches and food handling procedures. Both issues were documented as corrected by September 17, 2021, and no enforcement actions were found on record.
Aug 20, 2021Routine
Health Code (2 violations)
The facility failed to search the NAR and EMR annually.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Ownership & Operations
Who Operates This Facility
Brookdale Senior Living Communities, INC
for profit
NA
ARIN BURRELL-DURU
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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