Limited public data on Brookdale Vancouver Stonebridge. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 42 Google reviews

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Every family's needs are unique. We encourage you to visit Brookdale Vancouver Stonebridge in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Brookdale Vancouver Stonebridge receives highly polarized feedback, with many families praising the compassionate, long-term staff and the facility's ability to help residents adjust to memory care. However, there are serious, recurring allegations regarding neglect, poor communication, and the loss of resident belongings, which have caused significant distress for some families. Prospective families should weigh the positive reports of daily care against the concerning accounts of safety lapses and administrative unresponsiveness.
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Key Review Excerpts
“The Executive Director and the Director were extremely helpful with our very difficult decision to move him there. Pricing is very reasonable comparatively, and their spend down is 1 year as opposed to almost 100% of the other facilities in the area at 3 years.”
“The second time she lay there for an unknown amount of time. Soaked in urine half way up her shirt. Mom passed away shortly after second fall. We never sent her back there. When we went to get her belongings they were missing.”
“The staff at Brookdale Stonebridge continue to be amazing 3 years into my mom’s residency with them. Their thoughtfulness is present from the very first engagement and has not diminished over time.”
Source: WA Dept. of Social & Health Services
The inspection report dated 06/04/2026 states that all violations noted during previous related inspections have been corrected.; Approval Status: Disapproved. Next inspection scheduled on or after 01/29/2025.
Missing or improper signage on exhaust hood/system cabinet.
Failed to submit appliance modifications; new heat survey required.
Failed to provide annual inspection of fire resistance rated construction.
Monthly carbon monoxide detector testing shall be provided.
Failed to provide fire door inspection report for all fire doors; items attached to doors; excessive gaps; damaged kitchen door.
Failed to provide fire damper inspection report.
Extinguisher at front entrance blocked by Christmas tree.
Signage shall be installed/ updated in accordance with locking arrangement.
A separate cover letter indicates all cited deficiencies were corrected by 2025-07-01 and verified by off-site inspection.; Facility received an unannounced full licensing inspection on 05/15/2025. Staff C was hired on 12/16/2024 with TB testing initiated 04/24/2025. Staff E was hired on 03/10/2024 with TB testing initiated 12/04/2024.
Facility failed to complete Washington state name and date of birth background checks upon hire for 5 of 5 sampled staff.
Facility failed to ensure the content of the negotiated service agreement (NSA) for 1 of 9 sampled residents accurately documented the care and services they were receiving.
Facility failed to complete TB testing within 3 days of employment for 2 of 3 sampled staff members (Staff C and E).
Facility failed to document involvement of resident or representative in care planning for 4 of 9 sampled residents as evidenced by missing signatures on Negotiated Service Agreements (NSA).
Facility failed to maintain a current resident characteristics roster accurately documenting needs (special diet, pressure ulcers, exit seeking behaviors, incontinence) for 5 of 9 sampled residents.
Facility status is Disapproved as of the re-inspection on 03/05/2025.
Facility failed to provide annual inspection of fire resistance rated construction.
Facility failed to provide fire damper inspection report.
Signage needs to be installed or updated in accordance with door locking arrangements.
Facility failed to submit appliance modifications to the City of Vancouver; new heat survey required due to appliance changes.
Monthly carbon monoxide detector testing not provided.
Missing or improper signage on exhaust hood/system cabinet regarding type/arrangement of appliances.
Portable fire extinguisher at front entrance blocked by Christmas tree.
Facility failed to provide fire door inspection report for all fire doors (missing resident room doors); fire doors throughout had excessive gasps; Claire bridge studio kitchen door found damaged; items found attached to fire doors (Christmas wreaths) during initial inspection.
Inspection reports dated 2024-12-30, 2025-03-05, and 2025-06-13 indicate recurring violations regarding fire door inspections and maintenance.; Facility status is listed as Disapproved. Next inspection scheduled on or after 01/29/2025.
Facility failed to provide fire door inspection report for all fire doors (missing resident room doors); fire doors found throughout with excessive gaps; Claire Bridge studio kitchen door damaged.
Facility failed to provide fire damper inspection report.
Signage shall be installed/ updated in accordance with locking arrangement.
Monthly carbon monoxide detector testing not provided.
Facility failed to provide annual inspection of fire resistance rated construction.
Facility must submit appliance modifications to the City of Vancouver; new heat survey required due to change in appliance selection.
Signage needs to be installed/updated in accordance with locking arrangement.
Portable fire extinguisher at front entrance blocked by Christmas tree.
Missing required signage on exhaust hood/system cabinet regarding appliance arrangement.
A follow-up inspection on 2024-10-23 (associated with compliance determination 49099) found that these deficiencies were corrected.
The facility failed to report suspected abuse to DSHS for 3 sampled residents. Interviews revealed staff were not trained to report directly to the state and were instructed to only report to internal management.
Follow-up inspection on 2024-02-27 found no deficiencies regarding compliance determinations 37206 and 34053.
Facility failed to provide for the safety and well-being of a resident regarding hot beverage service, resulting in a skin burn. Staff failed to check beverage temperature (which was 164°F, exceeding the 155°F policy) and left the resident unattended while drinking.
Compliance Determination 37206 (Completion Date 02/27/2024) was also addressed in the cover letter, noting that all previously cited deficiencies were corrected.
The facility failed to ensure the safety of a resident (R1) by not implementing preventative measures for hot beverage service; the resident was left unattended with a hot drink, which they spilled, resulting in a skin burn.
Follow-up inspection on 10/13/2023 found no deficiencies; all previously cited issues were corrected.; Consultation regarding food handler's card occurred; facility provided a card prior to completion of inspection.
Failed to complete a national fingerprint background check for 1 of 5 sampled staff.
Facility failed to document plans to provide necessary health support services from outside providers in the NSA for 6 of 9 sampled residents (R1, R2, R3, R4, R6, R9).
Facility failed to ensure 2 of 9 sampled residents (R1, R9) received medications as prescribed; Medication Administration Records (MARs) contained holes or blanks.
Failed to ensure proper nurse delegation, supervision, and documentation for insulin injections and other tasks.
Facility failed to complete a full assessment within 14 days of move-in for 1 of 6 residents (R8) and failed to assess for specific safety considerations (medical devices) for 1 of 1 resident (R1).
Failed to complete TB testing for 2 of 3 sampled staff within the required three-day time frame.
Failed to ensure the Negotiated Service Agreement was signed annually for 3 of 9 sampled residents.
Facility failed to ensure 1 of 3 staff had a current food handler's card.
Failed to ensure 2 of 3 sampled staff had current first aid and CPR training certifications.
Failed to ensure 2 of 5 sampled staff had a current Washington State name and date of birth background check.
Facility failed to ensure Medicaid policy was signed or kept in the record for 3 of 9 sampled residents (R1, R3, R9).
Facility failed to ensure Negotiated Service Agreements (NSA) for residents R3, R4, and R7 were signed by the resident or their responsible party.
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WA DSHS — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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