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Nursing HomeMedicaid

Salmon Creek Post Acute & Rehabilitation

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2811 Ne 139th Street, Pleasant Valley · Vancouver, WA 98686120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 207 Google reviews

5
4
3
2
1

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What this means for your family

While the facility's therapy team is frequently praised for helping patients recover, the recurring reports of medication errors and long response times for basic needs are significant red flags. If you choose this facility, we strongly recommend that a family member visits daily to monitor medication administration and hygiene, and that you maintain direct contact with the facility administrator to ensure your loved one's needs are being met.

Google Reviews

Google Reviews

207 reviews on Google
Salmon Creek Post Acute & Rehabilitation receives highly polarized feedback, with many families reporting severe neglect, medication errors, and chronic understaffing. While some patients praise the physical therapy team and the cleanliness of the facility, a significant number of reviewers describe dangerous delays in call-light response times and poor communication from administration. Families should be aware that the facility's reputation for safety and responsiveness is inconsistent, with multiple reports of patients suffering falls or medical complications during their stay.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean6.0Activities5.0Meds1.0MemoryN/AComms2.0ValueN/A

Strengths

  • Effective physical and occupational therapy programs
  • Clean and well-maintained facility
  • Select nursing and CNA staff described as kind and attentive

Concerns

  • Excessive wait times for call lights and basic assistance (mentioned by 18 reviewers)
  • Medication errors and failure to administer prescribed drugs on time (mentioned by 12 reviewers)
  • Poor communication from administration and social workers (mentioned by 9 reviewers)
  • Inadequate hygiene and failure to assist with personal care (showers/toileting) (mentioned by 10 reviewers)
  • Poor quality, cold, or inappropriate food service (mentioned by 8 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(9)'20(11)'22(10)'24(36)'26(32)

Distribution · 207 analyzed

5
92
4
14
3
11
2
11
1
79
21 reviews posted between Jan 23, 2025Jan 25, 2025 · 21 were 5-star

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you are very active in responding to online feedback; how do you use that family input to improve daily operations and communication with residents' families?
  • 2Given that physical and occupational therapy are noted as strengths here, how do you ensure that progress in therapy is effectively coordinated with the nursing staff's daily care routines?
  • 3What specific protocols are in place to ensure that medication administration remains timely and accurate for residents with complex schedules?
  • 4When a resident uses their call light for assistance with personal care or hygiene, what is your standard process for prioritizing and responding to those requests in a timely manner?
  • 5How do you gather feedback on the dining experience to ensure that the meals provided are meeting the nutritional needs and preferences of your residents?
  • 6With 120 residents, how do you ensure that communication remains consistent and transparent between your administrative team and the families regarding any changes in a loved one's care plan?

Personalized based on this facility's data


Key Review Excerpts

After waiting almost 30 minutes for someone to help me use the bathroom I fell in my own urine and had to be taken by ambulance to the hospital. Once I hit my call light and it took 1 hour 37 minutes for someone to respond.

Rehab patient · 2025☆☆☆☆

The therapy team is great but that's about it. Call light wait times are long, CNAs are understaffed. Social worker team miss care conferences and expect family members to call and file an appeal when insurance tries to discharge the elderly family member too early.

Family member · 2026★★☆☆☆

My 93 year old father was recently here for six weeks to build back his strength... The staff from top to bottom was, generally speaking, efficient and kind. I don't really have any complaints.

Long-term resident's family · 2017★★★★★
Source: 207 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
89%
Registered nurses for medical care
Total Nursing
3.93hrs
96%
All nurses + aides combined
Staff Turnover
66%
Lower is better (< 30% = good)
RN Turnover
65%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

6

measures

Mixed Results

6

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.7%
Better than Avg
Here
7.7%
US
19.5%
WA
12.2%
Clark
24.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility84.0%
Worse than Avg
Here
84.0%
US
95.5%
WA
93.8%
Clark
91.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
12.1%
WA
17.1%
Clark
17.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.5%
Mixed vs Avgs
Here
13.5%
US
15.3%
WA
18.8%
Clark
11.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility18.9%
Worse than Avg
Here
18.9%
US
15.4%
WA
15.2%
Clark
14.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility14.5%
Mixed vs Avgs
Here
14.5%
US
14.4%
WA
15.0%
Clark
10.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility64.4%
Worse than Avg
Here
64.4%
US
79.7%
WA
82.0%
Clark
76.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility87.1%
Mixed vs Avgs
Here
87.1%
US
81.8%
WA
87.9%
Clark
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
1.6%
WA
1.3%
Clark
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
Above state avg (17.1)
16 complaint-triggered

This facility shows persistent problems across multiple areas, with families filing 16 complaints triggering federal investigations. Medication management errors appear repeatedly in surveys from 2023 to 2026, alongside recurring issues with resident care planning and daily living assistance. The facility has also faced ongoing problems with fire safety systems and emergency preparedness protocols, though these appear to be corrected when identified.

Jan 9, 2026Routine
20
0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0567Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Jan 5, 2026Complaint
3
0676Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Nov 18, 2025Complaint
1
0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jul 31, 2025Complaint
4
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 25, 2024Routine
18
0100Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0007Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0885Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Report COVID19 data to residents and families.

Aug 23, 2024Complaint
2
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Salmon Creek Post Acute & Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Hill Valley Healthcare

Chain Size

44 facilities nationwide

Chain avg rating: 2.2/5 · Rank 8 of 40

Ownership & Management

Owners

Wash 6 Snf Operations Holdings LLC

Owner · Organization

100%

Key personnel

Idels, ShimonOfficer / DirectorSchwartz, StevenOfficer / DirectorSalmon Creek Snf Operations Manager LLCManagerIdels, ShimonManagerSchwartz, StevenManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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