Limited public data on Brookdale Richland. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 37 Google reviews

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Every family's needs are unique. We encourage you to visit Brookdale Richland in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Brookdale Richland presents a polarized experience for families, with some praising the compassionate staff and smooth transition processes, while others report significant failures in basic care and communication. Recurring complaints highlight issues with cleanliness, unresponsive phone lines, and inconsistent assistance with daily living tasks. Families should approach this facility with caution and conduct thorough, in-person inspections of the living conditions.
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Key Review Excerpts
“Bathrooms were dirty. No staff in sight as far as aides, and there didn’t seem to seem many residents out and about expect for in the lobby waiting for rides.”
Source: WA Dept. of Social & Health Services
Civil fine of $600.00 imposed. This is an uncorrected deficiency previously cited on December 9, 2025.
Facility failed to maintain compliance with the Washington State Patrol Fire Protection Bureau; found in continued violation during inspections on November 6, 2025, and April 21, 2026.
The inspection report indicates 'Disapproved' approval status. Next inspection is scheduled on or after 2026-05-21. Cleaning violation was noted as 'Corrected'.
The fusible link on the first-floor chute door needs to be replaced.
Multiple violations: excessive buildup of particulates (outside entrance); corrosion (3rd floor attic access/hot water room, kitchen walk-in cooler); missing escutcheon rings (room 340 closet, sofa lounge, kitchen exit); displaced sprinkler head (corridor by room 212); unsecured sprinkler heads (rooms 326, 320); insufficient spare sprinkler heads in cabinet (1st floor riser room); paint on bulbs (mail pickup cove, 1st floor laundry).
Facility status: Disapproved. Inspection conducted by WSP Fire Protection Bureau.
Combustible materials stored on the stovetop/cooking appliance in Resident Rooms 119 and 118.
Facility unable to provide fire drill records for 3rd quarter 2025 day and Noc shifts.
Appliances plugged into multiplug adapter power strips in Resident Rooms 128A and 128B; exposed wires in the ceiling in room 239.
Sprinkler system issues: excessive particulate buildup, corrosion, missing escutcheon rings, sprinkler head pushed above ceiling tile, unsecure heads, lack of spare heads, and paint on bulbs in various locations.
Emergency exit sign 311 failed to activate when tested.
Penetrations in 3rd floor housekeeping door by room 314 and 3rd floor attic access door by room 314; electrical stock room door; fusible link needs replacement on first-floor chute door.
Penetrations observed in ceiling/walls: ceiling tiles where cooling system is being replaced (2nd/3rd floors), walls above cross corridor doors (2nd/3rd floors), and kitchen ceiling by trash room door.
Facility failed to provide documentation of semi annual hood cleaning.
Door A-8 failed to close and latch automatically.
Inspection conducted for complaint #188632 regarding fire alarm system replacement. Facility provided documentation of fire watch and approval from Department of Health Construction Review Services. No IFC violations observed.
This document is a follow-up letter confirming the correction of deficiencies previously cited in Compliance Determinations 55631 and 52757. A follow-up inspection on 04/30/2025 found no deficiencies.
The facility was previously found to be in violation of building approval requirements by the state fire marshal; this deficiency is now corrected.
Follow-up inspection found no deficiencies. This letter references prior compliance determinations 55687 and 52009.
Deficiencies previously noted were corrected.
The report notes this is a recurring deficiency previously cited on 04/04/2023, 09/05/2023, and 06/19/2024.
Facility failed to ensure medication was administered as prescribed, resulting in a resident missing doses of a diuretic and requiring hospitalization for congestive heart failure.
The letter serves as formal notice of a $600.00 civil fine. The deficiency is noted as a recurring issue, previously cited on April 4, 2023, September 5, 2023, and June 19, 2024.
The licensee failed to ensure medication was administered as prescribed for one resident, which resulted in the resident not receiving medications as ordered and needing hospitalization.
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WA DSHS — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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