Public Google reviewers rate this highly and often mention compassionate and dedicated staff. Schedule a visit to confirm the fit.
based on 6 Google reviews

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Public Google reviewers rate Northcare Hoxie highly. Reviewers highlight: compassionate and dedicated staff, warm, family-like environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
NorthCare Hoxie receives high praise for its compassionate, family-like atmosphere and dedicated staff, particularly within its memory care unit. However, historical feedback includes serious concerns regarding medical responsiveness and the handling of patient injuries, suggesting a need for families to verify current clinical oversight.
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Distribution · 7 analyzed
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Key Review Excerpts
“My mom was lost and always full of anxiety. We moved her here to the Richland Memory care and we love it!!! I cannot brag this place up enough!”
“The love, care, and patience of the staff is the best! She was truly cared for like family by the staff.”
“My husband was there for a year and a half. I was a hands on caregiver so wanted to be kept in the loop. There was some clashing but we worked through things. He received good care there.”
Source: WA Dept. of Social & Health Services
The initial inspection on 2026-06-29 showed Approval Status: Disapproved. A follow-up inspection on 2026-07-01 showed Approval Status: Approved and stated that all violations from previous related inspections had been corrected. The report also lists corrected requirements involving fire alarm maintenance, fire department connection signs, carbon monoxide detection and maintenance, controlled-egress doors, exit signs, and emergency-lighting activation testing. Next inspection scheduled on or after 2027-03-31.
Room 10 had a door propped open with a doll, and Room 11 had a door propped open with a recliner.
Open junction boxes and open-wiring splices were observed without approved covers.
The facility could not provide documentation of the required annual forward-flow sprinkler test; the current test was recorded in PSI rather than the required GPM. A sprinkler head near Room 7 was painted.
Required fire-resistance-rated and smoke-resisting construction inspection and maintenance records were not in compliance.
Approval status is Disapproved. Most items marked 'Corrected' on the form during the inspection process.
Requirement for compliant locking systems on egress doors.
Room 10 door propped open by a doll; Room 11 door propped open by a recliner.
Requirement for monthly emergency lighting testing.
Requirement for proper exit signage.
Requirement to maintain records of fire alarm and detection system testing.
Requirement for carbon monoxide detection.
Requirement for metal signs on fire department connections.
Required testing documentation was not provided.
Requirement to maintain carbon monoxide alarms and detectors.
Requirement to maintain inventory of fire-resistance-rated construction.
Facility unable to provide Annual Forward Flow Test documentation; Sprinkler head painted near room 7.
Open junction boxes and open-wiring splices.
A follow-up inspection on 12/16/2025 noted the identified deficiency was corrected.
Facility failed to submit fingerprint background checks for 3 of 3 staff members within 120 days of hire, as required.
The Department completed a full inspection and found no deficiencies.
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WA DSHS — View Official Record
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