Northcare Hoxie
Families consistently rate this highly — reviewers highlight compassionate and dedicated staff. Schedule a visit to confirm the fit.
based on 6 Google reviews
Watch Northcare Hoxie
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The facility is highly regarded for its compassionate staff and supportive memory care environment. However, given past reports of delayed medical responses, we recommend asking management about their specific protocols for monitoring resident health changes and how they handle medical emergencies.
Google Reviews
Google Reviews
6 reviews on Google“NorthCare Hoxie receives high praise for its compassionate, family-like atmosphere and dedicated staff, particularly within its memory care unit. However, historical feedback includes serious concerns regarding medical responsiveness and the handling of patient injuries, suggesting a need for families to verify current clinical oversight.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated staff
- Warm, family-like environment
- Strong support for memory care residents
Concerns
- Delayed response to medical needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the intimate size of 16 residents, how do you ensure that each family member receives personalized attention throughout the day?
- 2Could you walk me through your current process for monitoring and responding to resident medical needs to ensure timely care?
- 3I love the warm, family-like atmosphere here; what are some of the favorite daily activities or traditions that help the residents feel connected to one another?
- 4Since you provide specialized support for memory care, how do you tailor your engagement strategies for residents who may have different levels of cognitive needs?
- 5How does your team communicate with families regarding changes in a resident's health or well-being to keep us closely involved in their care?
- 6With your focus on a close-knit environment, how do you foster strong relationships between the staff and the residents to ensure a truly compassionate experience?
Personalized based on this facility's data
Key Review Excerpts
“My mom was lost and always full of anxiety. We moved her here to the Richland Memory care and we love it!!! I cannot brag this place up enough!”
“The love, care, and patience of the staff is the best! She was truly cared for like family by the staff.”
“My husband was there for a year and a half. I was a hands on caregiver so wanted to be kept in the loop. There was some clashing but we worked through things. He received good care there.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jun 29, 2026Fire12Report
Approval status is Disapproved. Most items marked 'Corrected' on the form during the inspection process.
Required testing documentation was not provided.
Requirement to maintain inventory of fire-resistance-rated construction.
Room 10 door propped open by a doll; Room 11 door propped open by a recliner.
Requirement to maintain records of fire alarm and detection system testing.
Requirement for metal signs on fire department connections.
Requirement to maintain carbon monoxide alarms and detectors.
Requirement for compliant locking systems on egress doors.
Requirement for monthly emergency lighting testing.
Open junction boxes and open-wiring splices.
Facility unable to provide Annual Forward Flow Test documentation; Sprinkler head painted near room 7.
Requirement for carbon monoxide detection.
Requirement for proper exit signage.
Nov 14, 2025Inspection
A follow-up inspection on 12/16/2025 noted the identified deficiency was corrected.
Facility failed to submit fingerprint background checks for 3 of 3 staff members within 120 days of hire, as required.
Feb 8, 2024InspectionCleanReport
The Department completed a full inspection and found no deficiencies.
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit northcarehealth.org
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Richland Post Acute
< 1 miNursing Home · Richland, WA
Richland Assisted Living
< 1 miAssisted Living · Richland, WA
Brookdale Richland
< 1 miAssisted Living · Richland, WA
Life Care Center of Richland
2.9 miNursing Home · Richland, WA
Brookdale Meadow Springs
5.2 miAssisted Living · Richland, WA
Northcare Pasco
5.2 miAssisted Living · Pasco, WA