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Assisted Living · Puyallup, WA
8811 176th St East, Puyallup, WA 98375
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 64 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
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Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
Brookdale Puyallup South receives highly polarized feedback, with many families praising the compassionate, hands-on care provided by long-term staff members. However, significant concerns regarding cleanliness, administrative responsiveness, and billing transparency persist, with some families reporting issues with room hygiene and poor communication from leadership.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers describe the caregivers as 'angels' and 'exceptional,' though a few noted lack of engagement.
Multiple families reported difficulty getting return calls from executive leadership regarding serious complaints.
Multiple reports of rooms smelling of urine, laundry issues, and infrequent cleaning.
Several reviewers specifically mention the food quality is good and appreciate holiday dining events.
While some praise holiday events, others have criticized a lack of organized activities.
One serious report of unauthorized medication requests and potential chemical restraint concerns.
Families of residents with dementia praise the compassionate end-of-life care provided.
Multiple reviewers expressed frustration with high monthly costs and lack of itemized billing clarity.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 26 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The caregivers at this facility are absolute angels! The compassion and care my mother and our family received has been invaluable. When my mom transitioned to hospice. Caregivers were coming in on their days off and staying extra hours(off the clock) to check on her.”
“It seems like they never clean her room. Now her bed isn't being made along with laundry issues. I have left a message with the executive director, Mike Schwartz twice and have not received a call back. Her room smells like urine and it's been this way for quite some time.”
“The staff is kind and welcoming to our needs and we have been able to mitigate issues without much disruption. Kristen and Hattie are both EXCEPTIONAL in participating with us to ensure comfort is maintained.”
Source: WA Dept. of Social & Health Services
Facility status is Disapproved. Next inspection scheduled on or after 09/25/2025. Complaint # 189695 investigation conducted; no fire occurred, no injuries, fire department did respond.
Fire alarm pull station was destroyed by a resident and needs to be fixed. Fire alarm display panel in the front entry way is not currently working.
This document is an IDR Results letter regarding a Statement of Deficiencies report dated 06/10/2025. The DSHS decided not to make any changes to the original report and is requiring the facility to submit a Plan/Attestation Statement.
This document is a formal letter confirming the rescheduling of an Informal Dispute Resolution (IDR) meeting via telephone.
Facility status is Disapproved across multiple inspection dates. Several items noted as 'Corrected' in the July 2025 reinspection report.
Facility unable to provide reports showing two semi-annual kitchen hood suppression system servicings were performed. Corrected upon reinspection.
Panel K in kitchen had unsealed opening due to missing knockout on circuit #41. Corrected upon reinspection.
Facility unable to provide last annual inspection records for all fire-resistance-rated construction assemblies. Corrected upon reinspection.
Facility unable to provide documentation showing horn strobe deficiencies from Sept 2024 were corrected. System upgrade planned for 2025/2026.
Facility unable to provide documentation showing 20 fire dampers that failed testing in January 2023 were corrected.
Facility unable to produce quarterly inspection reports for Q3 and Q4 of 2024.
Exit sign in kitchen found inoperable. Corrected upon reinspection.
This document is an IDR Scheduling Letter confirming an Informal Dispute Resolution meeting scheduled for July 10, 2025.
A separate follow-up letter dated 07/29/2025 confirms this deficiency and others were corrected.
The facility failed to ensure a Washington state name and date of birth background check was completed every two years for 1 of 6 sampled staff members.
A follow-up inspection on 2025-06-06 found no remaining deficiencies regarding WAC 388-78A-2210.
Facility failed to ensure resident received medications at the prescribed time and failed to ensure correct documentation of administration, resulting in a resident being sent to the hospital.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with WA Dept. of Social & Health Services.
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit brookdale.com
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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