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Limited public data on Brookdale Puyallup South. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 21 Google reviews
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Every family's needs are unique. We encourage you to visit Brookdale Puyallup South in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Brookdale Puyallup South receives highly polarized feedback, with many families praising the compassionate, hands-on care provided by long-term staff members. However, significant concerns regarding cleanliness, administrative responsiveness, and billing transparency persist, with some families reporting issues with room hygiene and poor communication from leadership.
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Key Review Excerpts
“The caregivers at this facility are absolute angels! The compassion and care my mother and our family received has been invaluable. When my mom transitioned to hospice. Caregivers were coming in on their days off and staying extra hours(off the clock) to check on her.”
“It seems like they never clean her room. Now her bed isn't being made along with laundry issues. I have left a message with the executive director, Mike Schwartz twice and have not received a call back. Her room smells like urine and it's been this way for quite some time.”
“The staff is kind and welcoming to our needs and we have been able to mitigate issues without much disruption. Kristen and Hattie are both EXCEPTIONAL in participating with us to ensure comfort is maintained.”
Source: WA Dept. of Social & Health Services
Facility status is Disapproved. Next inspection scheduled on or after 09/25/2025. Complaint # 189695 investigation conducted; no fire occurred, no injuries, fire department did respond.
Fire alarm pull station was destroyed by a resident and needs to be fixed. Fire alarm display panel in the front entry way is not currently working.
This document is an IDR Results letter regarding a Statement of Deficiencies report dated 06/10/2025. The DSHS decided not to make any changes to the original report and is requiring the facility to submit a Plan/Attestation Statement.
This document is a formal letter confirming the rescheduling of an Informal Dispute Resolution (IDR) meeting via telephone.
Facility status is Disapproved across multiple inspection dates. Several items noted as 'Corrected' in the July 2025 reinspection report.
Facility unable to provide reports showing two semi-annual kitchen hood suppression system servicings were performed. Corrected upon reinspection.
Panel K in kitchen had unsealed opening due to missing knockout on circuit #41. Corrected upon reinspection.
Facility unable to provide last annual inspection records for all fire-resistance-rated construction assemblies. Corrected upon reinspection.
Facility unable to provide documentation showing horn strobe deficiencies from Sept 2024 were corrected. System upgrade planned for 2025/2026.
Facility unable to provide documentation showing 20 fire dampers that failed testing in January 2023 were corrected.
Facility unable to produce quarterly inspection reports for Q3 and Q4 of 2024.
Exit sign in kitchen found inoperable. Corrected upon reinspection.
This document is an IDR Scheduling Letter confirming an Informal Dispute Resolution meeting scheduled for July 10, 2025.
A separate follow-up letter dated 07/29/2025 confirms this deficiency and others were corrected.
The facility failed to ensure a Washington state name and date of birth background check was completed every two years for 1 of 6 sampled staff members.
A follow-up inspection on 2025-06-06 found no remaining deficiencies regarding WAC 388-78A-2210.
Facility failed to ensure resident received medications at the prescribed time and failed to ensure correct documentation of administration, resulting in a resident being sent to the hospital.
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WA DSHS — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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