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Assisted Living

Silver Creek Retirement & Assisted Living Community

Limited public data on Silver Creek Retirement & Assisted Living Community. Call, tour, and ask to meet current residents' families — your own impression matters most.

17607 91st Avenue E, Puyallup, WA 98375104 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.9/5

based on 43 Google reviews

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What this means for your family

The facility has shown significant improvement under current management, particularly regarding staff engagement and responsiveness. However, families should be aware that dining quality remains a point of contention; we recommend visiting during a meal service to see if it meets your expectations.

Google Reviews

Google Reviews

43 reviews on Google
Silver Creek Retirement & Assisted Living Community has seen a notable improvement in management and staff engagement since late 2023, with many families praising the current leadership for being responsive and caring. While the facility is frequently commended for its clean environment and friendly staff, some families have raised concerns regarding inconsistent food quality and occasional delays in dining services.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean9.0Activities8.0Meds2.0MemoryN/AComms8.0Value8.0

Strengths

  • Warm, attentive, and caring staff
  • Clean and well-maintained facility
  • Strong, responsive management team
  • Engaging activities and social events

Concerns

  • Inconsistent food quality and slow dining service (mentioned by 5 reviewers)
  • Staffing shortages and high turnover (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(6)'19(8)'21(1)'23(6)'25(7)'26(2)

Distribution · 47 analyzed

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9

How They Respond to Reviews

68%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1I noticed your team is very active in responding to feedback online; how do you use that resident and family input to continuously improve the community experience?
  • 2With your focus on engaging activities and social events, could you walk us through what a typical week of programming looks like for someone who enjoys staying active?
  • 3We understand that dining is a major part of daily life; how are you currently working to enhance the consistency and speed of the meal service for residents?
  • 4Given the importance of health and wellness, could you explain your current process for medication management and how you ensure accuracy for residents?
  • 5How do you support your care team to ensure that residents receive consistent, high-quality attention throughout the day?
  • 6What protocols do you have in place to handle medical emergencies, and how do you keep families informed during those situations?

Personalized based on this facility's data


Key Review Excerpts

Marie took over recently and it's remarkable how the team is all pulling together.

Long-term resident's family · 2023★★★★

No facility is perfect but my “litmus test “is a great attitude exhibited by staff,and consistent and applied compassion:both were lovingly given to my Mom.

Memory care family member · 2025★★★★★

He’s paying 2/3rds of the price for a nicer unit and a happier staff and residents. I think it’s a better value and a great place.

Family member · 2025★★★★★
Source: 43 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

14total
72deficiencies
Apr 28, 2026Inspection

This document covers a follow-up inspection where no new deficiencies were found, and previous deficiencies were confirmed as corrected.; A separate consultation deficiency regarding WAC 388-78A-3090 (kitchen sinks) was noted as corrected during the inspection.

Pet recordsCorrected Feb 21, 2026

Facility lacked up-to-date pet records. Pet 1 rabies vaccination expired 08/12/2025. No records found for Pet 2 and Pet 3.

Training and home care aide certification requirementsWAC 388-78A-2474

Deficiency previously found and corrected.

Background checksWAC 388-78A-2466

Deficiency previously found and corrected.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Feb 21, 2026

Facility failed to ensure 5 of 6 sampled staff met training requirements, including CPR/First Aid and continuing education, placing 57 residents at risk.

PetsWAC 388-78A-2620

Deficiency previously found and corrected.

Apr 22, 2026Fire
CleanReport

The document states that all violations noted during previous related inspection(s) have been corrected.

Mar 4, 2026Enforcement
$900.00Report

This letter serves as a notice of civil fines totaling $900.00. The facility must return a signed Statement of Deficiencies (SOD) within 10 calendar days.

Background checksWAC 388-78A-2466

One staff member failed to complete a name and date of birth background check every two years; this was an uncorrected deficiency from Jan 7, 2026.

PetsWAC 388-78A-2620

One pet (cat) did not receive regular examinations and certification by a veterinarian; this was an uncorrected deficiency from Jan 7, 2026.

Training and home care aide certification requirementsWAC 388-78A-2474

One staff member failed to meet all training requirements for long-term care workers; this was an uncorrected deficiency from Jan 7, 2026.

Nov 6, 2025Investigation

Letter confirms that deficiencies for the listed WAC codes were corrected and a follow-up inspection on 11/06/2025 found no new deficiencies.; The facility administrator signed a plan of correction on 04/21/2025 indicating compliance would be met by 05/16/2025.

Food sanitationWAC 388-78A-2305-1
Preventing food and ingredient contaminationWAC 246-215-03306Corrected May 16, 2025

Kitchen walk-in fridge contained uncovered cooked foods, undated items, personal employee food, and raw meat stored on the same cart as cooked items with a noticeable odor.

Preventing food and ingredient contaminationWAC 246-215-03306-1-a-i
Food sanitationWAC 388-78A-2305Corrected May 16, 2025

Kitchen lacked sanitary maintenance; observed unsecured carbonation tanks, a clogged sink, dirty/greasy floors with food particles, and staff were unsure who was responsible for cleaning.

Preventing food and ingredient contaminationWAC 246-215-03306-1-a-ii
Methods Cleaning, frequency and restrictionsWAC 246-215-06505Corrected May 16, 2025

Physical facilities (kitchen) were not cleaned as often as necessary; floors were filthy/greasy and sink was clogged.

Reporting fires and incidentsWAC 388-78A-2650Corrected May 16, 2025

The facility failed to report a kitchen fire that occurred on 12/25/2024, despite being informed by the Fire Marshall that it was a reportable incident.

Oct 6, 2025Investigation

This document is a letter confirming that previously cited deficiencies (from reports 66029 and 53674) were found to be corrected during a follow-up inspection on 10/06/2025.; Report highlights significant staffing shortages and failure to conduct required assessments or coordinate care for residents with serious medical needs (pressure ulcers and fall history).

StaffWAC 388-78A-2450Corrected Oct 6, 2025

Department found that deficiencies were corrected.

Monitoring residents' well-beingWAC 388-78A-2120Corrected Oct 6, 2025

Department found that deficiencies were corrected.

On-going assessmentsWAC 388-78A-2100Corrected Jul 13, 2025

Facility failed to complete assessments within 14 days of admission and following changes of condition for 2 of 3 sampled residents.

On-going assessmentsWAC 388-78A-2100Corrected Oct 6, 2025

Department found that deficiencies were corrected.

Coordination of health care servicesWAC 388-78A-2350Corrected Jul 13, 2025

Facility failed to coordinate timely with a provider regarding a resident's pressure injuries, resulting in delayed care and worsening of wounds.

Coordination of health care servicesWAC 388-78A-2350Corrected Oct 6, 2025

Department found that deficiencies were corrected.

StaffWAC 388-78A-2450Corrected Jul 13, 2025

Facility failed to provide sufficient, trained staff to ensure resident care needs were met, leading to unaddressed pressure injuries and multiple falls.

Sep 8, 2025Enforcement
$400.00Report

This is an uncorrected deficiency previously cited on April 1, 2025. A civil fine of $400.00 was imposed.

Preventing food and ingredient contaminationWAC 246-215-03306 (1)(a)(i)(ii)

The licensee failed to ensure that food kept in one walk-in fridge was dated and properly stored to be free from spoilage and cross contamination.

Food sanitationWAC 388-78A-2305 (1)

The facility failed to maintain one kitchen in a clean and sanitary condition, placing all 73 residents at risk for foodborne illnesses.

Jul 23, 2025Fire

The inspection report dated 07/01/2025 indicates all violations from previous inspections have been corrected and the facility is Approved.

Six-Year MaintenanceNFPA Standard 10 Section 6.3.3

Fire extinguisher by room 128 is due for 6-year maintenance.

Fire DrillsFire Drills

Facility failed to conduct/document Noc shift fire drills in the past 12 months.

Means of Egress - Storage in BuildingsIFC 315.3.2 2021

Stairwells have large, artificial trees and plants stored within required areas of refuge.

Working Space and ClearanceIFC 603.4, 2021

Storage blocking access to electrical panels throughout the facility's storage room and mechanical/electrical closets.

CleaningIFC 606.3.3 2021

Unable to provide reports showing that two semi-annual kitchen hood cleanings were performed in the past 12 months.

Grease AccumulationIFC 606.3.3.2 2021

Excessive grease build-up and burnt grease observed on cooking equipment and inside ovens; grease traps excessively full.

Inspection and MaintenanceIFC 705.2 2021

Several fire doors modified, propped open, missing latching hardware, or damaged seals.

Duct and Air Transfer OpeningsIFC 706.1 2018

Unable to provide documentation showing that the inaccessible fire damper that failed testing has been corrected.

Testing and MaintenanceIFC 903.5 2021

Loaded fire sprinkler head observed in the walk-in cooler and freezer.

Extinguishing System ServiceIFC 904.13.5.2 2021

Unable to provide semi-annual kitchen hood suppression system report for 8/28/24; missing required signage.

Maintenance RequiredIFC 907.8.1 2021

Fire alarm system found in silence mode due to trouble/supervisory conditions.

Securing Compressed Gas ContainersIFC 5303.5.3 2021

Unchained carbon dioxide tanks observed in dry storage pantry and by beverage station.

Jul 18, 2025Investigation

There is a separate compliance determination report #66030 with a completion date of 09/23/2025 noting that deficiencies were corrected.

Notice of rights and services -- Admission of individualsRCW 70.129.030

The facility failed to notify residents or their representatives of changes and increases in service costs for 3 of 5 sample residents (R1, R2, & R3).

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References & Resources

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