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Assisted Living

Brookdale Peachtree Mc

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

2814 Peachtree Road, Statesville, NC 2862540 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.5/5

based on 42 Google reviews

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What this means for your family

This facility is highly regarded for its compassionate staff and clean, bright environment. However, families should closely monitor staffing levels in the memory care unit and verify how the facility handles communication during evening and weekend hours.

Google Reviews

Google Reviews

42 reviews on Google
Families generally praise the facility for its compassionate, attentive staff and the warm, welcoming environment that feels more like a community than a nursing home. However, there are significant concerns regarding staffing levels in the memory care unit and difficulty reaching staff during evening hours.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0Activities5.0MedsN/AMemory4.0Comms8.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Clean and bright facility environment
  • Low staff turnover and continuity of care
  • Supportive administration and communication

Concerns

  • Insufficient staffing in the memory care unit (mentioned by 2 reviewers)
  • Difficulty reaching staff via telephone in the evenings

Rating Trends

Tap a year to see what changed

2345.02022(4)4.02023(4)4.52024(4)4.92025(13)4.22026(5)

Distribution · 30 analyzed

5
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How They Respond to Reviews

20%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how attentive and compassionate your care staff is; how do you ensure that same level of personal connection is maintained as residents settle in?
  • 2Since we value consistent relationships, could you tell us more about your staff retention and how much continuity of care a resident can expect?
  • 3What specific staffing strategies do you have in place for the memory care unit to ensure residents always have attentive support throughout the day and night?
  • 4If a medical emergency or a health concern arises during the evening hours, what is the protocol for reaching the on-call staff or nursing team?
  • 5We noticed your administration is very involved in the community; how does the leadership team communicate important updates or changes to families?
  • 6What does a typical day of social activities and engagement look like for the residents here to keep them active and connected?

Personalized based on this facility's data


Key Review Excerpts

From the moment we walked in, we were impressed with how clean the community was and how compassionate the staff was. The rooms were spacious and bright.

Long-term resident's family · 2025★★★★★

They did a great job caring for dad, let him build a garden for his wife (my mom) in her memory, helped with getting new meds as his Healthcare needs changed, loaned us furniture and other necessities, and were nice and caring.

Long-term resident's family · 2025★★★★★

The memory care unit was sparsely staffed on the day of our visit. We observed patients in the TV room unsupervised. We saw no observance of any activities for the memory care patients.

Memory care family member · 2026☆☆☆☆
Source: 42 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

10total
11deficiencies
Oct 19, 2022Other
Medication OrdersD 344

The facility failed to ensure clarification of a medication order for a resident regarding a diuretic that was placed on hold and subsequently restarted without a physician's order. Specifically, the Registered Nurse reviewed a physician's visit note but failed to read the entire note, which contained a recommendation to stop the medication.

Oct 19, 2022Other
Medication OrdersC-1002

The facility failed to ensure clarification of a medication order for one resident regarding a diuretic that was restarted without a physician's order. Although the medication had been previously held, the facility administered the medication based on an incomplete review of the physician's visit notes.

Aug 30, 2019Other
Health CareD 273

The facility failed to ensure proper referral and follow-up for the acute healthcare needs of two diabetic residents. Specifically, the facility did not document physician notification when fingerstick blood sugar readings were outside of the prescribed parameters for Resident #6.

Aug 30, 2019Follow-up
Health CareD273

The facility failed to assure referral and follow-up to meet the acute healthcare needs of two diabetic residents. Specifically, staff failed to notify physicians when fingerstick blood sugar readings were outside of the prescribed parameters for Resident #4 and Resident #6.

May 30, 2018Follow-up
Medication AdministrationD358

The facility failed to administer medications in accordance with physician orders for 2 of 3 sampled residents. Specifically, staff administered Metoprolol to residents despite having orders to hold the medication if their heart rate was less than 60 beats per minute.

May 30, 2018Follow-up
Medication AdministrationD 358

The facility failed to administer medications as ordered by a licensed prescribing practitioner for 2 of 3 sampled residents. Specifically, staff failed to follow orders to hold the medication Metoprolol when a resident's heart rate was less than 60 beats per minute.

Mar 14, 2017Follow-up
Tuberculosis Test, Medical Examination and Immunizations10A NCAC 13F .0703

The facility failed to ensure that each resident had an annual medical examination recorded on a current FL-2 form. Specifically, two out of five sampled residents were found to have outdated medical examination records.

Medication Administration10A NCAC 13F .1004

The facility failed to implement adequate infection control measures during medication administration. This included a need for retraining staff on hand hygiene and preventing cross-contamination when handling medications.

Mar 14, 2017Follow-up
Tuberculosis Test, Medical Examination And ImmunizationsD 235

The facility failed to ensure that all residents had an annual medical examination recorded on a current FL-2 form. Specifically, record reviews of two sampled residents revealed that annual medical exams were outdated and not present in their records.

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References & Resources

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