Autumn Care of Statesville
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 194 Google reviews
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What this means for your family
This facility is highly regarded for its clean environment and effective rehabilitation therapy. However, because of the serious concerns raised regarding personal care and missing items, we strongly advise families to conduct a thorough, unannounced visit and speak directly with the nursing director about their specific protocols for resident safety and property security.
Google Reviews
Google Reviews
194 reviews on Google“Autumn Care of Statesville receives overwhelming praise for its clean environment, dedicated nursing staff, and effective rehabilitation programs. While the vast majority of feedback is highly positive, families should be aware of a serious report alleging neglect and poor communication regarding personal care and belongings. Prospective families are encouraged to tour the facility and ask direct questions about care protocols to ensure it meets their specific needs.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Effective physical and occupational therapy
- Attentive and compassionate nursing staff
- Engaging activities and programming
Concerns
- Allegations of neglect and poor hygiene (mentioned by 2 reviewers)
- Missing personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 209 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has a strong reputation for physical and occupational therapy; how do your therapists coordinate with the nursing team to ensure my loved one stays active and mobile?
- 2With a 1/5 staffing rating from CMS, could you walk me through how you manage daily care tasks to ensure residents receive consistent attention and support?
- 3I see that you actively engage with feedback on public platforms; how do you use that family input to improve the quality of life and care here?
- 4To ensure peace of mind regarding personal belongings, what systems or protocols do you have in place to help residents keep track of their items?
- 5Some families have expressed concerns about hygiene and cleanliness; what is your daily routine for room maintenance and personal care assistance to ensure high standards are met?
- 6What does a typical afternoon look like in terms of activities, and how do you encourage residents to participate in the programs you offer?
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapy was excellent. The nursing service was great and the physical plant was well kept.”
“The staff always watches and suggest any needs that she has. I cannot be happier with the medical help is provided. The nurses update any concern they for the best help.”
“The therapy department has been extremely helpful getting my aunt her strength back! We are overall very satisfied with Autumn care of statesville & all they have offered my family!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
1
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Autumn Care of Statesville has 25 deficiencies across three surveys, with recurring issues in quality of care, infection control, and building safety systems. The facility has corrected all cited problems, though some concerns like respiratory care and backup power systems have appeared multiple times. Most deficiencies were related to care standards, resident assessment procedures, and facility maintenance rather than immediate safety threats.
Apr 16, 2025Routine6
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Feb 8, 2024Routine6
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 25, 2022Routine13
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide routine and 24-hour emergency dental care for each resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Autumn Care of Statesville
for profit
Chain Affiliation
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 53 of 125
Ownership & Management
Owners
William I Weisberg Family Dynasty Trust (dated June 1, 2011)
Owner (parent company) · Organization
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
194 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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