Brookdale Medi Park West
Families consistently rate this highly — reviewers highlight warm and caring staff members. Schedule a visit to confirm the fit.
based on 33 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, community-oriented environment where staff treat residents like family. The high quality of activities and dining is a significant standout. However, if your loved one has complex medication needs, you should specifically ask the management about their current medication administration protocols and how they handle corporate policy changes.
Google Reviews
Google Reviews
33 reviews on Google“Families considering Brookdale Medi Park West can expect a highly caring and warm environment, with many reviewers praising the staff as being like family. The facility is noted for its excellent activity programs, clean apartments, and high-quality dining. While the majority of feedback is overwhelmingly positive, one reviewer noted concerns regarding the implementation of corporate policies and medication administration processes.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring staff members
- Engaging activity and social programs
- Clean and well-maintained facility
- High-quality dining and meal variety
- Convenient proximity to medical facilities
Concerns
- Issues with medication administration processes
- Rigid adherence to corporate policies over local needs
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the warmth of your staff; how would you describe the bond between the caregivers and the residents here?
- 2With your great proximity to nearby medical facilities, what is the specific protocol for handling a medical emergency or a sudden change in health?
- 3Could you walk us through the daily schedule and share some examples of the social programs or activities that residents look forward to most?
- 4We are very impressed by the cleanliness of the facility; how often are the common areas and private rooms deep-cleaned?
- 5How do you manage the daily medication administration process to ensure everything is accurate and timely for each resident?
- 6Since we noticed you are active in responding to feedback, how does the local management team use resident or family suggestions to adapt to individual needs?
Personalized based on this facility's data
Key Review Excerpts
“The staff truly cares about the residents, loves what they do, and it absolutely shows. You can feel it the moment you walk in.”
“Our experience at Brookdale MediPark West has been wonderful for our 94 year old mother who has been a resident there for 4 years. The staff is caring, responsive and capable. Meals are very good.”
“All of the staff has been very accommodating. Jera has been amazing with helping us set up doctor appointments and all the other little things she does that happen to be big things for us.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection in November 2022 identified issues regarding fire safety documentation and fire drill procedures, which were corrected by January 2023. Additionally, the facility received an administrative penalty of $4,250.00 in September 2023 for failing to meet specific licensure requirements.
Sep 5, 2023EnforcementPenaltyReport
Administrative Penalty — 553.5(b) The facility failed to comply with the specific requirements for its licensure type.
Nov 30, 2022Routine
Health Code (1 violations) | Life Safety Code (2 violations)
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to conduct required fire drills and document fire drills on the required form.
Ownership & Operations
Who Operates This Facility
Emeritus Corporation
for profit
NA
DAVID RASBAND
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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