Brookdale Hospital Medical Center Alp
Reviewer concerns include extreme er wait times and overcrowding (mentioned by 6 reviewers) — investigate before committing.
based on 919 Google reviews
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What this means for your family
Reviewer feedback for Brookdale Hospital Medical Center Alp suggests areas to investigate further. Common concerns include: extreme er wait times and overcrowding (mentioned by 6 reviewers), unprofessional or uncaring staff behavior (mentioned by 8 reviewers). We recommend visiting in person, talking to current residents and their families, and asking specific questions about the concerns identified in reviews.
Google Reviews
Google Reviews
919 reviews on Google“Families should exercise extreme caution, as the majority of recent reviews describe a facility struggling with severe understaffing, long wait times in the ER, and significant hygiene concerns. While some individual doctors and nurses in the dental and surgical departments receive high praise for their skill and compassion, there are frequent reports of neglect, communication breakdowns, and disorganized patient care.”
Quality Themes
Strengths
- Skilled oral and maxillofacial surgeons
- Compassionate individual nursing staff
- Attentive pediatric care in specific instances
- Professional dental receptionists
Concerns
- Extreme ER wait times and overcrowding (mentioned by 6 reviewers)
- Unprofessional or uncaring staff behavior (mentioned by 8 reviewers)
- Poor facility cleanliness and sanitation issues (mentioned by 4 reviewers)
- Inconsistent communication and lack of transparency from administration (mentioned by 3 reviewers)
- Inefficient dental department scheduling and service (mentioned by 3 reviewers)
Rating Trends
Distribution · 217 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's size, how do you ensure that communication remains transparent and consistent between the administration and family members?
- 2Could you walk me through your current protocols for maintaining cleanliness and sanitation in common areas and resident rooms?
- 3Since this is an assisted living program, how do you manage medication administration to ensure accuracy and safety for each resident?
- 4What steps are taken to ensure that residents receive personalized attention and a supportive environment from the care staff throughout the day?
- 5How does the dining program incorporate resident feedback to improve the quality and variety of the meals served?
- 6In the event of a medical emergency, what is your process for coordinating care and keeping family members informed?
Personalized based on this facility's data
Key Review Excerpts
“I had a very good experience at Brookdale Emergency Department today. I was in severe pain, and from registration to treatment, the staff was kind, professional, and attentive.”
“Dr. Peter Lazari oral and maxillofacial surgeon is THE BEST. He is very skilled. He quelled my fear of dentists!! He actually pulled 3 teeth without putting me to sleep!!!!❤️”
“I would like to leave a positive review About the Nursing staff on the 11th floor Particularly Nurse Mr. Jacob Dvorkin Who showed empathy and compassion pertaining to my mother's care during her recovery after hip surgery”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
16 violations from 7 inspections
Nov 18, 2025OtherCleanReport
No deficiencies found during this inspection.
Nov 18, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 17, 2025Other
General provisions
Dec 24, 2024Complaint
Contracts
General provisions
Records and reports
May 30, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Jul 27, 2023Complaint12Report
Food service
Admission and retention standards
Resident services
Environmental standards
Food service
Admission and retention standards
Food service
Disaster and emergency procedures
Resident services
Food service
Resident services
Food service
Sep 18, 2020ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Brookdale Hospital Medical Center
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
919 reviews from families & visitors
Official Website
Visit onebrooklynhealth.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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