New South Shore Manor
Limited public data on New South Shore Manor. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 8 Google reviews

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What this means for your family
While recent feedback suggests the care staff is attentive and provides peace of mind, the facility has a history of severe cleanliness complaints. We strongly recommend conducting an in-person tour to personally inspect the current state of the facility's hygiene and cleanliness standards before making a decision.
Google Reviews
Google Reviews
8 reviews on Google“New South Shore Manor receives highly polarized feedback, with recent positive sentiment contrasting sharply with older, severe allegations of poor sanitation. While recent visitors praise the staff for being attentive and caring, historical reviews highlight significant concerns regarding cleanliness and unprofessional office conduct.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Peace of mind for family members
Concerns
- Poor facility cleanliness and hygiene issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed that the facility has a capacity of 74 residents; could you walk me through your current housekeeping schedule and how you ensure high standards of cleanliness in both common areas and private rooms?
- 2We value peace of mind and noticed your team is described as very attentive; how do you facilitate communication between the nursing staff and family members regarding a resident's daily well-being?
- 3What specific protocols and staffing levels are in place to manage medical emergencies or urgent health needs during the overnight hours?
- 4Could you share a sample activity calendar and tell me how you encourage residents to participate in social life here at New South Shore Manor?
- 5I see that the facility actively engages with feedback; what is your process for addressing family concerns or suggestions to ensure the living environment remains comfortable for everyone?
- 6Given the size of the community, how does your staff work to maintain a personalized, home-like atmosphere while keeping up with the daily maintenance of the building?
Personalized based on this facility's data
Key Review Excerpts
“I love the staff they take very good care of my grandma sweetest people ever i feel comfortable and at ease knowing shes in good hands”
“I would give a zero star if i could. My family put my grandmother here its very dirty at one point they had bedbugs people in the office attitude is nasty”
“This place is disgusting. Extreamally dirty. I wouldn't even recommend this place to a cockroach. Zero stars!”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
41 violations from 8 inspections
Sep 12, 2025Other
Records and reports
Jan 3, 2025Complaint
Environmental standards
Apr 11, 2024Complaint32Report
Resident protections
Resident services
Food service
Environmental standards
Disaster and emergency planning
Records and reports
Resident services
Food service
Personnel
Environmental standards
Environmental standards
Admission standards
Resident services
Food service
Records and reports
Environmental standards
Environmental standards
Resident services
Resident services
Food service
Environmental standards
Environmental standards
Disaster and emergency planning
Criminal history record check process
Resident services
Food service
Food service
Admission standards
Resident services
Food service
Environmental standards
Environmental standards
Dec 7, 2023Routine
Environmental standards
Environmental standards
Environmental standards
Environmental standards
Environmental standards
Feb 8, 2023ComplaintCleanReport
No deficiencies found during this inspection.
May 19, 2022Other
Records and reports
May 16, 2022Other
Records and reports
Dec 24, 2020ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
George Katz Batsheva Katz David J. Deutsch
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit profiles.health.ny.gov
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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