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Nursing HomeMedicaid

Atrium Center for Rehabilitation and Nursing

Strong Medicare quality ratings; families often praise compassionate and professional therapy teams. Still worth an in-person visit.

630 E 104th Street, Canarsie · Brooklyn, NY 11236380 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 778 Google reviews

Atrium Center for Rehabilitation and Nursing Nursing Home in Brooklyn, NY — Street View
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What this means for your family

Choosing Atrium Center for Rehabilitation and Nursing means your loved one is in a facility that ranks well on Medicare quality measures. Families frequently praise: compassionate and professional therapy teams and clean and well-maintained facility. While no facility is perfect, the clinical data here is encouraging.

Google Reviews

Google Reviews

778 reviews on Google
Families can generally expect a clean, professional environment with highly praised physical and occupational therapy services. While many reviewers highlight a compassionate and attentive nursing staff, there are serious, critical reports regarding neglectful care, unresponsiveness to medical needs, and issues with patient discharge due to unpaid bills.

Quality Themes

Food4.0Staff8.5Clean8.0ActivitiesN/AMedsN/AMemoryN/AComms7.5ValueN/A

Strengths

  • Compassionate and professional therapy teams
  • Clean and well-maintained facility
  • Friendly and welcoming reception and security
  • Effective communication regarding patient progress

Concerns

  • Reports of neglect regarding hygiene and responsiveness to patient needs (mentioned by 2 reviewers)
  • Staff unresponsiveness to requests for assistance (mentioned by 2 reviewers)
  • Facility undergoing visible renovations (mentioned by 2 reviewers)

Rating Trends

2344.62025(171)4.52026(65)

Distribution · 236 analyzed

5
183
4
33
3
3
2
2
1
15

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility is currently undergoing some renovations; how do you ensure these updates don't disrupt the daily comfort and safety of the residents?
  • 2With the current staffing levels, what is the specific process for ensuring that call bells are answered promptly and that hygiene needs are consistently met for residents who require extra assistance?
  • 3I see that your therapy team receives a lot of praise for their work; how do you integrate that same level of professional, compassionate care into the daily nursing and support services?
  • 4Since dining experiences can be a challenge in larger facilities, what steps are you taking to improve the quality and variety of meals to ensure residents are satisfied with their nutrition?
  • 5I appreciate that your team is active in responding to feedback online; how do you use that family input to make real-time improvements to the care provided here?
  • 6Given the size of the facility, what is your protocol for medical emergencies to ensure that a resident’s health status is communicated clearly and quickly to their family members?

Personalized based on this facility's data


Key Review Excerpts

The staff kept me informed through regular monthly care calls, during which they provided detailed updates on my mother's general health, and dietary progress, ect.

Family of long-term resident · Dec 2025★★★★★

Physical therapists Kathleen and Tanika, with both patience and encouragement, did an outstanding job making me stronger and ready to go home.

Former rehabilitation patient · Nov 2025★★★★★

The staff does not check on residents unless you repeatedly ask them, which is completely unacceptable for a place responsible for people’s lives.

Family of a resident · Mar 2026☆☆☆☆
Source: 778 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.38hrs
50%
Registered nurses for medical care
Total Nursing
3.00hrs
73%
All nurses + aides combined
Staff Turnover
16%
Lower is better (< 30% = good)
RN Turnover
15%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

6

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility99.7%
Worse than Avg
Here
99.7%
US
12.1%
NY
18.9%
Kings
26.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
19.4%
NY
20.2%
Kings
17.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility3.9%
Better than Avg
Here
3.9%
US
19.5%
NY
13.3%
Kings
7.9%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility85.6%
Worse than Avg
Here
85.6%
US
93.4%
NY
91.3%
Kings
90.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility8.7%
Mixed vs Avgs
Here
8.7%
US
15.5%
NY
13.8%
Kings
8.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.8%
Better than Avg
Here
10.8%
US
15.3%
NY
13.8%
Kings
13.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility70.9%
Worse than Avg
Here
70.9%
US
81.8%
NY
77.0%
Kings
75.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility70.7%
Worse than Avg
Here
70.7%
US
79.8%
NY
78.8%
Kings
75.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
1.6%
NY
1.2%
Kings
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

10deficiencies
Above state avg (7.6)
1 complaint-triggered

This facility has a concerning pattern of 38 deficiencies across three surveys, including three complaint-triggered issues where families reported problems with abuse/neglect protections, resident rights, and care planning. The most recurring problems involve fire safety systems, medication management, and care planning/assessments. While the facility has provided correction dates for all deficiencies, the recent 2025 survey shows ongoing issues with nursing staffing levels and medication errors, suggesting some core problems persist.

Mar 7, 2025Routine
11
0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0560Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Protect a residents' right to refuse some types of non-requested transfers within the nursing home.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0311Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

Mar 7, 2025Complaint
1
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Apr 12, 2023Routine
16
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0371Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have properly sized and located compartments to protect residents from smoke.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0754Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide properly sized and located linen or trash receptacles.

0915Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Mar 11, 2020Routine
9
0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0347Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Atrium Center for Rehabilitation and Nursing

Organization Type

for profit

Chain Affiliation

Chain Name

Excelsior Care Group

Chain Size

33 facilities nationwide

Chain avg rating: 2.6/5 · Rank 15 of 32

Ownership & Management

Owners

Leifer, Constance

Owner

Leifer, Joel

Owner

Key personnel

Leifer, ConstanceManaging Control - Governing BodyLeifer, JoelManaging Control - Governing BodySteinberg, MosheManaging Control - Governing BodyLeifer, JoelOfficer / DirectorLeifer, JoelOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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