Four Seasons Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 391 Google reviews
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What this means for your family
This facility offers a clean, modern environment and a highly effective rehab team, making it a strong candidate for post-surgery recovery. However, families must be prepared to advocate daily for their loved one's hygiene and medical needs, as multiple reviewers have flagged inconsistent care and poor communication from management.
Google Reviews
Google Reviews
391 reviews on Google“Four Seasons Nursing and Rehabilitation Center receives high praise for its clean, modern facility and a professional, welcoming staff that many families describe as compassionate and attentive. However, a segment of reviewers reports serious concerns regarding patient neglect, poor communication from management, and inconsistent care, particularly during weekends or off-hours. Families considering this facility should be prepared to be highly involved in their loved one's care and advocacy.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and well-maintained facility
- Warm and professional reception staff
- Effective physical and rehabilitation therapy teams
- Compassionate and attentive nursing/CNA staff
Concerns
- Inconsistent patient care and hygiene (e.g., delayed changing, neglect) (mentioned by 6 reviewers)
- Poor communication and difficulty reaching management/social workers (mentioned by 5 reviewers)
- Understaffing, particularly on weekends (mentioned by 3 reviewers)
- Inadequate medical oversight or responsiveness to patient needs (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 227 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the facility's size of 270 residents, how do you ensure consistent communication with families and provide timely updates regarding a loved one's daily care?
- 2I noticed the staffing rating is currently lower; could you walk me through your plan for maintaining adequate coverage and responsiveness, especially during weekends?
- 3We read that your rehabilitation team is highly regarded; how do they coordinate with the nursing staff to ensure that therapy goals are integrated into a resident's daily routine?
- 4Could you describe the process for addressing concerns regarding hygiene or personal care needs to ensure they are handled promptly?
- 5Since medication management is a priority for us, what protocols are in place to ensure accuracy and timely administration for residents?
- 6What steps does the management team take to ensure that dietary preferences and mealtime experiences are consistently meeting the needs of the residents?
Personalized based on this facility's data
Key Review Excerpts
“The staff is EXCELLENT, PROFESSIONAL, FRIENDLY and consistently provided me with the best Physical Therapy to where I chose to go back there a third time for recovery!”
“If your loved one is being admitted to this rehab facility, be prepared to advocate strongly for them. Clearly communicate your goals for their recovery and, if possible, visit in person to observe therapy sessions.”
“My father came back from dialysis at 7pm and I showed up at 8pm to visit and no nurse had changed him, however they were glad to tell me that the nurse was on break from 7:30pm to 8:30pm.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring issues, particularly with food safety and medication management, which appeared in multiple surveys and prompted families to file complaints about abuse reporting procedures. The most frequent problems involve nutrition and dietary services, pharmacy services, and building safety systems, with food safety violations persisting from 2022 to 2024. While all deficiencies show correction dates, the recurring nature of key care areas suggests potential ongoing challenges with maintaining consistent standards.
Mar 6, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Mar 3, 2026Routine10
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Have enough space near smoke barriers to protect residents.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Feb 15, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Feb 15, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 25, 2022Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Four Seasons Nursing and Rehabilitation Center
for profit
Chain Affiliation
The Sherman Family
7 facilities nationwide
Chain avg rating: 2.3/5 · Rank 2 of 7
Ownership & Management
Owners
Amsel, Hindy
Owner
Frankl, Sheryl
Owner
Goldstein, Jeffrey
Owner
Manela, Michael
Owner
Pomerawtz, Chawawia
Owner
Sherman, Alexander
Owner
Sherman, Lea
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
391 reviews from families & visitors
Official Website
Visit fourseasonshcs.com
Medicare data downloads
Original nursing home datasets
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