See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Rutland Nursing Home, INC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

585 Schenectady Ave, Little Caribbean · Brooklyn, NY 11203538 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
2.5/5

based on 74 Google reviews

5
4
3
2
1
Rutland Nursing Home, INC Nursing Home in Brooklyn, NY — Street View
Street View

Watch Rutland Nursing Home, INC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Above-median deficiencies (18 vs median 6.0)

Below average in NY · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · $55,231 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility has received numerous, severe reports regarding hygiene, pest infestations, and property theft. While some families report positive outcomes from the rehabilitation team, the consistent pattern of neglect and poor communication makes it difficult to recommend; we strongly advise touring the facility in person and checking the most recent state health inspection reports before considering admission.

Google Reviews

Google Reviews

74 reviews on Google
Rutland Nursing Home, Inc. faces severe and consistent criticism regarding facility cleanliness, pest infestations, and neglectful care. While a small subset of reviewers reports positive experiences with specific nursing or rehabilitation staff, the overwhelming majority of feedback highlights dangerous understaffing, theft of personal property, and poor communication from management.

Quality Themes

Tap a score for details
Food2.0Staff3.0Clean1.0Activities6.0Meds2.0MemoryN/AComms1.0Value1.0

Strengths

  • Dedicated rehabilitation therapy team
  • Compassionate care from select individual nurses
  • Religious and community support services

Concerns

  • Facility hygiene, including pests (rats, roaches, flies) and mold (mentioned by 10 reviewers)
  • Neglect and slow response times to call bells (mentioned by 9 reviewers)
  • Theft of resident property and personal belongings (mentioned by 5 reviewers)
  • Poor communication and lack of responsiveness from management/social workers (mentioned by 6 reviewers)
  • Inadequate or cold food quality (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(7)'20(3)'22(7)'24(11)'26(5)

Distribution · 75 analyzed

5
21
4
8
3
1
2
3
1
42

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent feedback regarding facility maintenance, what specific protocols and professional services are currently in place to ensure a clean, pest-free, and sanitary environment for residents?
  • 2I understand that call bell response times are critical; what is your current system for monitoring staff responsiveness to ensure residents receive timely assistance?
  • 3With the facility's current CMS health inspection rating, what specific steps is the leadership team taking to address the identified deficiencies and improve overall quality of care?
  • 4How do you ensure the safety and security of residents' personal belongings and valuables within their rooms?
  • 5Could you walk me through the process for family members to receive regular updates on their loved one's care, and how do you ensure consistent communication from management and social workers?
  • 6Regarding the dining experience, what measures are being taken to improve the quality, temperature, and variety of the meals served to residents?

Personalized based on this facility's data


Key Review Excerpts

My husband spent less than 24 hours in this place. He walked in using a walker and came back out on a stretcher back to the hospital where he was coming from.

Rehab patient's spouse · 2018☆☆☆☆

The place is infested with mice and roaches. The ceilings have mold and look like they are ready to fall.

Family member · 2025☆☆☆☆

The staff helped him progress from a baby bad to a man, and we're grateful for their dedication and care. In addition, he still sees all of his fantastic doctors at the facility's clinic

Rehab patient's family · 2023★★★★★
Source: 74 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.16hrs
OK
Registered nurses for medical care
Total Nursing
4.38hrs
OK
All nurses + aides combined
Staff Turnover
25%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

6

measures

Worse Than Avg

9

measures

Mixed Results

1

measures

Similar to Avg

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility62.1%
Worse than Avg
Here
62.1%
US
93.4%
NY
91.3%
Kings
91.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.1%
Better than Avg
Here
0.1%
US
12.1%
NY
18.9%
Kings
28.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility72.3%
Worse than Avg
Here
72.3%
US
95.5%
NY
95.3%
Kings
93.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
19.4%
NY
20.2%
Kings
17.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.8%
Mixed vs Avgs
Here
10.8%
US
19.5%
NY
13.3%
Kings
7.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
15.4%
NY
13.8%
Kings
8.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility23.9%
Worse than Avg
Here
23.9%
US
81.8%
NY
77.0%
Kings
77.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility29.0%
Worse than Avg
Here
29.0%
US
79.7%
NY
78.8%
Kings
77.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.2%
Better than Avg
Here
0.2%
US
1.6%
NY
1.2%
Kings
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
1penalties
Well above state avg (7.6)
9 complaint-triggered
$55,231 in fines

Families have filed multiple complaints triggering inspections, revealing serious concerns about resident safety, abuse prevention, and care planning that persist across recent surveys. The facility shows recurring problems with safety protocols, resident rights protection, and medication management, with particularly troubling deficiencies in preventing abuse and maintaining safe living conditions. While most issues are reportedly corrected, the pattern of complaints and repeated violations in core care areas warrants careful consideration during any visit.

Mar 19, 2026Complaint
1
0693Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Jul 9, 2025Complaint
2
0584Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Jun 12, 2025Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Mar 31, 2025Routine
15
0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0918Minimal · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0640Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Mar 31, 2025Complaint
1
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 26, 2025Complaint
1
0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Federal Penalties

Fine

Jun 12, 2025

$55,231

Ownership & Operations

Who Operates This Facility

Owner / Operator

Rutland Nursing Home, INC

Organization Type

nonprofit

Ownership & Management

Key personnel

Garcia, LisaAdp of the SnfParajuli, SunitaAdp of the SnfPollack, NeilAdp of the SnfRosenfeld, PaulAdp of the SnfScott, SandraAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call