Limited public data on Brookdale High Point North AL (nc). Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 15 Google reviews
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Every family's needs are unique. We encourage you to visit Brookdale High Point North AL (nc) in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.
Families may find comfort in the highly praised nursing leadership and the compassionate nature of the administrative staff. However, there are serious allegations regarding medication management, hygiene, and excessive task-based fees that warrant close investigation during a tour.
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This facility rarely responds to reviews.
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Key Review Excerpts
“Wonderful staff starting from the head Elizabeth Newton,RN is a fantastic administrator with an extensive background in Nursing and Administration.”
“I have a family member staying here, and the staff do not do what they're supposed to do. Don't change the sheets, don't give medications on time, don't ensure oxygen tanks are running, and then lie to the families about what is happening when questioned.”
“Our family is extremely grateful for the authentic concern and professional help that Brookdale gave our family. They assisted us in thinking through the possible options of care even it did not include our mother becoming a resident at Brookdale.”
Source: NC Division of Health Service Regulation
The facility failed to ensure that a resident's care plan was signed by a physician within 15 days of completion following a change in condition. Specifically, for Resident #3, the care plan dated 11/20/25 lacked the required physician signature to certify the medical diagnosis and associated limitations.
The facility failed to ensure that a resident's care plan was signed by a physician within 15 days of completion following a change in condition. Specifically, for Resident #3, the care plan dated 11/20/25 lacked the required physician signature to certify the medical diagnosis and associated limitations.
The facility failed to serve therapeutic diets as ordered by the physician for 2 of 3 sampled residents. Specifically, Resident #1 was served brown rice instead of the required white rice for their carbohydrate controlled (CC) diet.
The facility failed to serve therapeutic diets as ordered by physicians for 2 of 3 sampled residents. Specifically, Resident #1, who was prescribed a carbohydrate-controlled (CC) diet, was served brown rice instead of the required white rice during lunch on 10/29/24.
The facility failed to ensure proper referral and follow-up to meet the health care needs of residents. Specifically, the facility failed to address toenail care and skin issues for Resident #1 and failed to notify the Primary Care Provider of abnormal fingerstick blood sugar readings for Resident #5.
The facility failed to ensure proper referral and follow-up to meet the health care needs of residents. Specifically, for two sampled residents, the facility failed to provide necessary toenail care for thick, discolored nails and failed to notify the Primary Care Provider of abnormal fingerstick blood sugar readings.
The facility failed to ensure that 2 of 4 sampled staff members were competency validated via return demonstration for Licensed Health Professional Support (LHPS) tasks. Specifically, staff members were performing fingerstick blood sugar checks on diabetic residents without documented competency validation for these tasks.
The facility failed to assure proper referral and follow-up to meet the routine and acute health care needs of the residents. This was evidenced by a need for retraining staff regarding the follow-up of physician orders and auditing resident records for compliance.
The facility failed to ensure that 2 out of 4 sampled staff members were competency validated by return demonstration for Licensed Health Professional Support (LHPS) tasks. Specifically, staff members were performing tasks such as fingerstick blood sugar checks on diabetic residents without documented validation of their competency.
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