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Assisted Living

Piedmont Christian Home

Families consistently rate this highly — reviewers highlight warm, family-oriented atmosphere. Schedule a visit to confirm the fit.

1510 Deep River Road, High Point, NC 2726593 bedsLicensed & Active
Source: NC DHSR — view official record
Google rating
4.0/5

based on 47 Google reviews

5
4
3
2
1

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What this means for your family

This facility is a strong candidate if you value a family-owned atmosphere and a management team that is actively working on improvements. However, you must perform your own due diligence regarding hygiene and pest control, as multiple reviews have raised alarms about odors and bed bugs.

Google Reviews

Google Reviews

47 reviews on Google
Families considering Piedmont Christian Home will find a community praised for its warm, family-oriented atmosphere and a dedicated leadership team that many believe has recently improved. However, there are serious, recurring allegations regarding hygiene issues, such as odors and pest concerns, as well as reports of missing personal belongings and inconsistent staffing responsiveness.

Quality Themes

Tap a score for details
Food5.0Staff7.0Clean4.0Activities8.0MedsN/AMemory4.0Comms6.0ValueN/A

Strengths

  • Warm, family-oriented atmosphere
  • Compassionate and attentive leadership
  • Clean and well-decorated environment
  • Secure outdoor spaces like gardens and gazebos

Concerns

  • Unpleasant odors (urine) in hallways (mentioned by 3 reviewers)
  • Loss of residents' personal belongings (mentioned by 2 reviewers)
  • Staffing responsiveness and attentiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.32022(3)1.02023(1)2.02024(1)4.32025(15)4.62026(10)

Distribution · 30 analyzed

5
21
4
2
3
0
2
1
1
6

How They Respond to Reviews

30%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the warm, family-oriented atmosphere here; how do you involve families in the daily community life?
  • 2The gardens and gazebos look lovely; what kind of outdoor activities are available for residents to enjoy the fresh air?
  • 3Could you tell us more about your specific protocols for memory care and how you support residents with cognitive changes?
  • 4What are your daily routines for maintaining the cleanliness and freshness of the hallways and common living areas?
  • 5How does the leadership team ensure that staff members are able to respond quickly to a resident's individual needs throughout the day?
  • 6What is the process for ensuring that residents' personal belongings are kept safe and organized within their rooms?

Personalized based on this facility's data


Key Review Excerpts

The folks at Piedmont Christian Home took great care of my mom Brenda from August 2021 to March 2025. My mom had severe dementia, and along with that came many health & care considerations. I found their staff to be caring and very communicative when there were any issues with my mom.

Long-term resident's family · 2025★★★★★

Our family loves having our love one at Piedmint Christian Home! The staff are thoughtful and caring. It is clean and organized. They tale good care of their residents and attend to their needs.

Long-term resident's family · 2026★★★★★

I would like to say thank you to the everyone who helped me and my family with the care of my father you all were wonderful keeping use up to date with his care, letting use know of changes and getting him the help he need in a timely manner.

Deceased resident's family · 2025★★★★★
Source: 47 Google reviews

State Inspection History

State Inspections

Source: NC Division of Health Service Regulation

23total
25deficiencies
Aug 28, 2025Follow-up
Physical EnvironmentD 049

The facility failed to meet specific bedroom requirements regarding the physical environment. The regulation outlines standards for bedroom size, occupancy, ventilation, and window specifications to ensure resident safety and comfort.

Aug 28, 2025Follow-up
Physical EnvironmentD 049

The facility failed to maintain the physical environment requirements for resident bedrooms. Specifically, window restrictions were not properly implemented to ensure resident safety.

Aug 14, 2024Follow-up
Physical EnvironmentD 049

The facility failed to ensure that resident bedrooms were properly equipped with functional, operable windows. Specifically, there was a deficiency regarding the maintenance and functionality of window alarms in the special care unit.

Aug 14, 2024Follow-up
Physical EnvironmentD 049

The facility failed to ensure that window openings in the Special Care Unit (SCU) residents' bedrooms were restricted to 6 inches. Additionally, there were no workable sounding devices in place to notify staff when a resident's window was opened, creating a risk for elopement or suicide.

May 10, 2024Complaint
Physical EnvironmentD 049

The facility failed to meet the requirements for the physical environment regarding resident bedrooms. Based on observations and interviews, the facility failed to comply with specific bedroom standards set forth in the regulations.

May 10, 2024Complaint
Physical EnvironmentD049

The facility failed to ensure window openings in the Special Care Unit (SCU) were restricted to 6 inches to prevent elopement or suicide. Observations revealed several windows could be opened up to 21 inches, and window alarms failed to sound in 12 out of 14 instances. Additionally, one window lacked a screen and the area outside the SCU was not properly secured from the adjacent wooded area.

Feb 3, 2023Follow-up
Qualifications Of Medication Staff410A NCAC 13F .0403

The facility failed to ensure that one sampled medication aide had passed the required written medication aide exam within 60 days of completing their clinical skills competency validation. Documentation showed the staff member completed training in October 2022, but there was no evidence of a passed written exam by the required deadline.

Nutrition and Food Service410A NCAC 13F .0904

The facility failed to ensure that therapeutic diets were served as ordered by the resident's physician. Specifically, a resident prescribed a pureed diet was served non-pureed food, including identifiable pieces of macaroni and beef, during lunch on February 1, 2023.

Feb 3, 2023Follow-up
Qualifications Of Medication StaffD 125

The facility failed to ensure that one sampled medication aide had passed the required written medication aide exam within 60 days of completing their clinical skills validation checklist. Personnel records showed the staff member completed training and clinical skills in October 2022, but there was no documentation of a successful written exam within the mandated timeframe.

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References & Resources

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