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Assisted Living · Farmington Hills, MI
27900 Drake Road, Farmington Hills, MI 48331
Map location from our source data
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 32 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
Brookdale Farmington Hills North II receives polarized feedback, with many families praising the warm, attentive staff and the facility's ability to help residents adjust to memory care. However, significant concerns exist regarding high staff turnover, inconsistent hygiene standards, and occasional neglect in the memory care unit. Families should weigh the positive, home-like environment against reports of understaffing and communication breakdowns during off-hours.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the staff as caring and professional, others report severe understaffing and neglectful behavior.
Several families report that management and nursing are approachable and keep them well-informed.
Reviews are split between those calling the facility fresh and clean and others reporting residents in dirty clothes and a 'nasty' kitchen.
Most reviewers describe the food as delicious or note that the facility accommodates specific dietary needs like gluten-free diets.
Multiple reviewers highlight the life enrichment staff and the variety of social activities available to residents.
One reviewer specifically praised the facility's plan to reduce unnecessary medications and improve cognitive focus.
Experiences vary significantly, with some families calling it the 'standard bearer' for memory care and others citing a lack of strategy for dementia patients.
Reviewers have criticized the facility for charging high prices while providing what they perceive as unmatched or poor-quality services.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 69 analyzed
This facility responds to some reviews.
Key Review Excerpts
“My mom couldn’t feed herself coming here. She received an excellent plan to reduce meds and get her cognitive- while the previous place medicated her to stop anxiety.”
“The atmosphere is 'homey' and attractive and the staff is warm, gentle and caring. Also, the food is delicious.”
“If Brookdale could fix their labor problem (rotating doors of health care workers), this would be a great place. BUT, as anyone knows, this makes or breaks the care.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections and investigations have identified serious safety concerns, including a resident elopement (going missing) due to a faulty door latch, improper use of unapproved medical assistive devices, and failures in timely tuberculosis screening for residents and staff. Additionally, there have been documented instances of medication errors and missed doses.
Failure to complete tuberculosis (TB) screening for Resident B and Resident C within the required timeframe after admission.
Employee 1's initial TB testing was not completed within the required 10 days of hire.
Medication administration records (MAR) showed a missed dose of diclofenac for Resident A on 1/3/25 without documented reason, and inconsistent documentation regarding administration.
The facility lacked an organized program of protection regarding a bedside assistive device; the device was not authorized by a physician, not in the resident service plan, and lacked manufacturer guidelines or a maintenance program, creating a risk of entrapment/injury.
Medications were administered late or missed; specifically, Resident B did not receive medications as prescribed.
Resident A went missing from the home after exiting through a door where the latch screws had come out; the resident was later found 2.5 miles away with injuries.
Brookdale Senior Living Communities, INC.
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Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit brookdale.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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