Brookdale Farmington Hills North I
Limited public data on Brookdale Farmington Hills North I. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 27 Google reviews
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What this means for your family
This facility has a dedicated core staff that many families find wonderful, but there is a clear pattern of inconsistent care during high-turnover periods. When touring, specifically ask about the staff-to-resident ratio on weekends and request a detailed plan for how they handle hygiene and feeding assistance for residents who require extra support.
Google Reviews
Google Reviews
27 reviews on Google“Brookdale Farmington Hills North receives polarized feedback, with many families praising the compassionate staff and the facility's ability to create a 'homey' environment for residents. However, recurring complaints regarding understaffing, hygiene issues, and inconsistent care for residents with dementia suggest significant operational challenges that prospective families should investigate closely.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Clean and well-maintained facility
- Effective transition and move-in process
- Responsive management for many families
Concerns
- Understaffing leading to neglect and slow response times (mentioned by 3 reviewers)
- Hygiene issues including dirty clothes and poor grooming (mentioned by 2 reviewers)
- Theft or loss of personal belongings (mentioned by 2 reviewers)
- Inconsistent care strategies for dementia/memory care residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With your current team size, how do you ensure that residents receive timely assistance when they press their call buttons?
- 2Could you walk me through your laundry and housekeeping protocols to ensure personal items are tracked and residents stay well-groomed?
- 3What specific training or consistent care strategies do your staff members use to support residents living with dementia throughout the day?
- 4I noticed your management team is active in responding to feedback; how do you incorporate family input into the daily care plans for your residents?
- 5What does a typical social or activity schedule look like for a resident here, and how do you encourage participation?
- 6How do you handle medical emergencies or urgent health changes, particularly during evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“The atmosphere is 'homey' and attractive and the staff is warm, gentle and caring. Also, the food is delicious.”
“Despite myriad challenges posed by the pandemic and changes in management and associates, Brookdale Farmington Hills North remains the standard bearer for memory care.”
“My father-in-law was left sleeping most of the day with dirty clothes. They woke him for meals but when he refused to have help eating, they gave up.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding the timing of tuberculosis screenings for new residents and employees, as well as errors in medication administration and documentation. Specifically, there have been instances of missed medication doses and inaccurate records indicating medication was given when it was actually unavailable.
Jan 9, 2025Routine
Medication administration errors: Resident A missed doses of oxybutynin on 12/15/24, 12/16/24, and 12/17/24; staff documented administration of medication that was not physically in the building. Resident B missed multiple doses of multivitamin and Vitamin D3; staff documented administration of Vitamin D3 on 1/6/25 when the medication was unavailable; facility failed to notify family timely regarding the need for vitamins.
Employee 1's file did not contain evidence that initial TB testing was completed within the required 10-day timeframe of hire (hired 9/27/24, test completed 5/4/24).
Resident A moved into the facility on 12/12/23 but her TB screen was not completed until after she moved in on 1/4/24.
Jan 23, 2024RoutineCleanReport
No deficiencies found during this inspection.
May 17, 2023Complaint
Medication administration records (MARs) for Resident A showed one or more medication doses were left blank on 3/4/2023, 3/5/2023, and 3/20/2023.
May 28, 2009OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Brookdale Senior Living Communities, INC.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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