Assisted Living · Farmington Hills, MI
27950 Drake Road, Farmington Hills, MI 48331
About this listing
Catalog updated Aug 4, 2026. Current services and availability are unconfirmed.
Monthly cost
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Availability
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Reported capacity: 28 residents. This is not the number of openings.
Contact information →Care & support
Usually offers housing and help with everyday tasks, such as bathing and dressing.
This describes the care category. Confirm support for your family member's needs.
Understand care types →Payment options
Payment details are not confirmed in our records. Ask about private pay, insurance, and assistance programs.
Your next step
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Public Google reviews reflect mixed experiences. Compare recent comments, ask how concerns are addressed, and visit to see whether the care meets your family’s needs. Online feedback is one perspective, not a clinical assessment.
Brookdale Farmington Hills North receives polarized feedback, with many families praising the compassionate staff and the facility's ability to create a 'homey' environment for residents. However, recurring complaints regarding understaffing, hygiene issues, and inconsistent care for residents with dementia suggest significant operational challenges that prospective families should investigate closely.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
Many reviewers praise individual staff kindness, but multiple reports of 'lazy' management and high staff turnover create inconsistency.
Some families report excellent communication, while others cite unresponsive management regarding serious complaints.
While some describe the facility as fresh and clean, others report residents being left in dirty clothes and smelling bad.
Reviews are mixed, with some praising delicious meals while others report staff giving up on assisting residents with eating.
Multiple reviewers highlight that residents enjoy the activities and feel engaged.
One reviewer specifically noted a successful plan to reduce unnecessary medications.
Experiences vary wildly from 'standard bearer' quality to reports of neglect and lack of strategy for dementia patients.
Reviewers have explicitly complained that high prices are not matched by the quality of service provided.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 32 analyzed
This facility responds to some reviews.
Key Review Excerpts
“The atmosphere is 'homey' and attractive and the staff is warm, gentle and caring. Also, the food is delicious.”
“Despite myriad challenges posed by the pandemic and changes in management and associates, Brookdale Farmington Hills North remains the standard bearer for memory care.”
“My father-in-law was left sleeping most of the day with dirty clothes. They woke him for meals but when he refused to have help eating, they gave up.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified concerns regarding the timing of tuberculosis screenings for new residents and employees, as well as errors in medication administration and documentation. Specifically, there have been instances of missed medication doses and inaccurate records indicating medication was given when it was actually unavailable.
Resident A moved into the facility on 12/12/23 but her TB screen was not completed until after she moved in on 1/4/24.
Employee 1's file did not contain evidence that initial TB testing was completed within the required 10-day timeframe of hire (hired 9/27/24, test completed 5/4/24).
Medication administration errors: Resident A missed doses of oxybutynin on 12/15/24, 12/16/24, and 12/17/24; staff documented administration of medication that was not physically in the building. Resident B missed multiple doses of multivitamin and Vitamin D3; staff documented administration of Vitamin D3 on 1/6/25 when the medication was unavailable; facility failed to notify family timely regarding the need for vitamins.
No deficiencies are reported in this inspection record.
Medication administration records (MARs) for Resident A showed one or more medication doses were left blank on 3/4/2023, 3/5/2023, and 3/20/2023.
No deficiencies are reported in this inspection record.
Brookdale Senior Living Communities, INC.
Contact the provider directly when you feel ready. Have your questions handy and ask for answers in writing.
Confirm current status with MI Dept. of Licensing & Regulatory Affairs.
Google Maps
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Google Reviews
27 reviews from families & visitors
Official Website
Visit brookdale.com
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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