Courtyard Manor Farmington Hills I
Limited public data on Courtyard Manor Farmington Hills I. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 28 Google reviews
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What this means for your family
Recent reviews suggest that a change in management has significantly improved the quality of care and responsiveness at this facility. However, because historical reports of neglect and communication issues exist, we strongly advise families to maintain a consistent presence and perform regular, unannounced visits to monitor your loved one's well-being.
Google Reviews
Google Reviews
28 reviews on Google“Courtyard Manor Farmington Hills presents a polarized experience, with recent reviews highlighting significant improvements under new management and a dedicated, caring staff. However, historical and some recent negative feedback raises serious concerns regarding facility cleanliness, administrative communication, and the consistency of care for residents with complex needs. Families considering this facility should conduct frequent, unannounced visits to ensure their loved one's specific health requirements are being met.”
Quality Themes
Tap a score for detailsStrengths
- Caring and attentive nursing staff
- Improved management responsiveness
- Welcoming, home-like atmosphere
- Effective support for dementia care
Concerns
- Inconsistent quality of care and staff responsiveness (mentioned by 4 reviewers)
- Poor administrative communication and management issues (mentioned by 3 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's wonderful to see such a welcoming, home-like atmosphere here; what kind of daily activities or social outings do residents typically enjoy together?
- 2I noticed the team has been working hard on improving management responsiveness; how does the administration currently communicate important updates or changes to families?
- 3With the specialized dementia care you provide, how do you ensure that the nursing staff stays consistent in their care routines for each resident?
- 4How does the facility handle medical emergencies or changes in health needs during the overnight hours?
- 5What steps are being taken to ensure the facility remains well-maintained and pristine for the residents and their guests?
- 6Can you help me understand how the monthly pricing works and what specific services or care levels are included in that cost?
Personalized based on this facility's data
Key Review Excerpts
“While I have had a lot of challenges in the past with care to my loved one I must say now since a change in management, I am very satisfied with the care that is being provided. When I have issues they are addressed promptly and resolved effectively to my satisfaction.”
“Staff are always around, always friendly, and are responsive to our Mom’s needs. The place is always clean and there are a lot of regular activities during the week, along with many excursions.”
“If you put a loved one here for care please make sure you check in often during all shifts. If a loved one is sent out to the hospital make sure you are in contact with the hospital to make sure the correct medical records are sent!”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A special investigation in February 2024 identified a violation regarding improper medication storage, specifically medication left on nightstands and on the floor. A subsequent renewal inspection in October 2024 found the facility to be in substantial compliance.
Ownership & Operations
Who Operates This Facility
Courtyard Manor Farmington Hills INC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit courtyardmanor.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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