Brookdale Alderwood
Families consistently rate this highly — reviewers highlight expert, compassionate memory care staff. Schedule a visit to confirm the fit.
based on 23 Google reviews

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What this means for your family
Brookdale Alderwood is widely regarded for its specialized memory care and professional, empathetic staff. However, because there are serious reports of safety lapses and neglect, we strongly recommend that you conduct an unannounced visit and ask specifically about their supervision protocols and incident reporting history.
Google Reviews
Google Reviews
23 reviews on Google“Brookdale Alderwood receives high praise for its memory care program, with many families highlighting the staff's expertise, kindness, and ability to manage residents with dementia. While most reviewers report a clean, welcoming environment and attentive care, there are serious concerns regarding safety, neglect, and administrative transparency raised by a minority of reviewers.”
Quality Themes
Tap a score for detailsStrengths
- Expert, compassionate memory care staff
- Clean and well-maintained facility
- Welcoming and home-like environment
- Effective transition and intake process
Concerns
- Safety and supervision failures (resident elopement/neglect) (mentioned by 2 reviewers)
- Poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Since the community feels so welcoming and home-like, what are some of the favorite daily activities or social traditions that residents here enjoy together?
- 2We've heard wonderful things about how compassionate the memory care staff is; how do you specifically tailor your approach to each resident's unique needs?
- 3Could you walk us through your process for medication management to ensure everything is handled accurately and consistently?
- 4What specific safety protocols and supervision measures are in place to prevent residents from wandering or leaving the secure area unnoticed?
- 5How would you describe the variety and quality of the daily meal service provided to the residents?
- 6How does the team handle medical emergencies or urgent care needs during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff at Brookdale take a positive and rehabilitative approach, and treat residents with the care and dignity a human being deserves.”
“The staff has been fabulous in making things as seamless as possible. Dad likes the activities, the food and talking to other clients.”
“I am very impressed with their gentle and expert interactions with sufferers of this awful disease.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Feb 23, 2026Inspection
A separate consultation deficiency regarding WAC 388-78A-3090 (wet mop storage) was noted as fixed by exit conference.
Facility failed to document in the Personal Service Plan the plan for health support services, roles and responsibilities, and an alternate plan for a resident with an indwelling catheter.
Facility failed to maintain the required emergency supply of food and water for 40 Memory Care Unit residents.
Facility failed to properly date ready-to-eat food in the Memory Care Unit refrigerator and staff lacked valid food worker cards.
Jun 18, 2025Fire
The inspection on 04/30/2025 resulted in a 'Disapproved' status. A subsequent inspection on 06/18/2025 confirmed that all violations were corrected and the facility was approved.
Primary kitchen GFCI next to fire extinguisher is blinking red, indicating malfunction.
Facility unable to provide documentation for semi-annual hood cleaning.
Main kitchen gas appliances on casters are not tethered to wall.
Fire doors to dining and living areas in country wing blocked; door propped open in room 26.
Fire doors not properly latching in rooms 40, 42, 39 and Boat House kitchen.
Hydraulic calculation plate missing on riser.
Documentation unavailable for semi-annual kitchen suppression service.
Detector missing in sprinkler room; smoke detector covers hanging in rooms 43 and 47.
Memory care wander garden exterior gates system lacks instructions for exiting within six feet of the door.
Nov 12, 2024Investigation
This is a recurring citation previously cited on 01/09/2023 and 08/23/2023. A subsequent follow-up inspection on 01/02/2025 found no deficiencies.
The facility failed to implement their 'Change of Condition' policy when a resident was unable to ambulate or transfer independently and was experiencing pain, resulting in a delay in medical evaluation for a broken hip.
Nov 12, 2024Enforcement$700.00Report
Civil fine of $700.00 imposed. This is a recurring citation previously cited on January 9, 2023, and August 23, 2023.
The licensee failed to implement their Change of Condition policy for a resident who could no longer ambulate or transfer independently and was experiencing pain, resulting in a delay in medical evaluation for a broken hip.
Aug 29, 2024Inspection
There are two separate compliance determination IDs referenced across the uploaded documents. The document dated 10/14/2024 indicates that all deficiencies listed in the 08/29/2024 report (and those from 10/14/2024) have been corrected.
Medication Technician (Staff C) failed to practice proper infection control (hand hygiene/gloving) while administering medications to multiple residents.
Facility failed to protect resident privacy by storing notebooks with personal/clinical info in public areas and leaving medication cart computer screens unlocked with resident info displayed.
Facility failed to ensure Staff C completed the required post-hire one-step tuberculin skin test (TST).
Medication cart in Memory Care unit was left unlocked and unattended while residents were nearby, with keys left on the cart.
Staff failed to observe residents ingest medications after dispensing and failed to prepare/administer medication as prescribed.
Facility failed to secure hazardous items (all-purpose cleaner, stove controls) in areas accessible to residents, including those with dementia.
Facility failed to ensure wet mops were stored correctly, leaving a wet mop in a basin with brown water.
Facility failed to update the assessment for Resident 5 after a change in diet and care needs.
Mar 20, 2024Investigation
A follow-up inspection on 2024-05-16 confirmed these deficiencies were corrected. The document set includes both the initial Statement of Deficiencies and a follow-up Compliance Determination letter.
Facility failed to ensure residents had a means to call for assistance from living rooms and sleeping rooms in all apartments, as the facility did not require all residents to wear pendant systems.
Facility failed to ensure staff were properly credentialed to provide care; an activity director who was not credentialed performed a transfer of a resident, resulting in a hand fracture.
Oct 4, 2023Inspection
A separate follow-up letter dated 12/22/2023 confirms that these deficiencies were corrected.
The facility failed to document resident consent, specific duration for monitoring, and quarterly re-evaluations for the use of the SafelyYou Fall Detection System for 2 of 3 residents.
Aug 23, 2023Investigation
A subsequent follow-up inspection letter dated 11/09/2023 confirms these specific deficiencies (WAC 388-78A-2130, 2130-3-a, 2130-3-b, 2600-1-b, 2160) were corrected.
Facility failed to implement policy on documenting an unstageable wound for Resident 1, resulting in no documentation of the wound.
Facility failed to update the Negotiated Service Agreement (NSA) for Resident 1 following a significant change in condition and development of an unstageable wound.
Facility failed to implement the NSA for Resident 2 by not providing turning, repositioning, and incontinence care every two hours, contributing to pressure injuries.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit brookdale.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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