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Assisted Living

Brookdale Alderwood

Families consistently rate this highly — reviewers highlight expert, compassionate memory care staff. Schedule a visit to confirm the fit.

18706 36th Avenue West, Lynnwood, WA 9803760 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.6/5

based on 23 Google reviews

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Brookdale Alderwood Assisted Living in Lynnwood, WA — Street View
Street View

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What this means for your family

Brookdale Alderwood is widely regarded for its specialized memory care and professional, empathetic staff. However, because there are serious reports of safety lapses and neglect, we strongly recommend that you conduct an unannounced visit and ask specifically about their supervision protocols and incident reporting history.

Google Reviews

Google Reviews

23 reviews on Google
Brookdale Alderwood receives high praise for its memory care program, with many families highlighting the staff's expertise, kindness, and ability to manage residents with dementia. While most reviewers report a clean, welcoming environment and attentive care, there are serious concerns regarding safety, neglect, and administrative transparency raised by a minority of reviewers.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean9.0Activities8.0Meds4.0Memory9.0Comms7.0Value3.0

Strengths

  • Expert, compassionate memory care staff
  • Clean and well-maintained facility
  • Welcoming and home-like environment
  • Effective transition and intake process

Concerns

  • Safety and supervision failures (resident elopement/neglect) (mentioned by 2 reviewers)
  • Poor food quality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.5'17(2)5.05.0'20(2)4.23.0'22(2)5.05.0'24(4)5.0'25(4)

Distribution · 24 analyzed

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How They Respond to Reviews

9%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since the community feels so welcoming and home-like, what are some of the favorite daily activities or social traditions that residents here enjoy together?
  • 2We've heard wonderful things about how compassionate the memory care staff is; how do you specifically tailor your approach to each resident's unique needs?
  • 3Could you walk us through your process for medication management to ensure everything is handled accurately and consistently?
  • 4What specific safety protocols and supervision measures are in place to prevent residents from wandering or leaving the secure area unnoticed?
  • 5How would you describe the variety and quality of the daily meal service provided to the residents?
  • 6How does the team handle medical emergencies or urgent care needs during the overnight hours?

Personalized based on this facility's data


Key Review Excerpts

The entire staff at Brookdale take a positive and rehabilitative approach, and treat residents with the care and dignity a human being deserves.

Memory care family member · 2024★★★★★

The staff has been fabulous in making things as seamless as possible. Dad likes the activities, the food and talking to other clients.

Resident's child · 2025★★★★★

I am very impressed with their gentle and expert interactions with sufferers of this awful disease.

Memory care family member · 2025★★★★★
Source: 23 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

10total
33deficiencies
Feb 23, 2026Inspection

A separate consultation deficiency regarding WAC 388-78A-3090 (wet mop storage) was noted as fixed by exit conference.

Negotiated service agreement contentsWAC 388-78A-2140Corrected Mar 4, 2026

Facility failed to document in the Personal Service Plan the plan for health support services, roles and responsibilities, and an alternate plan for a resident with an indwelling catheter.

Emergency and disaster preparednessWAC 388-78A-2700Corrected Mar 4, 2026

Facility failed to maintain the required emergency supply of food and water for 40 Memory Care Unit residents.

Food sanitationWAC 388-78A-2305Corrected Mar 4, 2026

Facility failed to properly date ready-to-eat food in the Memory Care Unit refrigerator and staff lacked valid food worker cards.

Jun 18, 2025Fire

The inspection on 04/30/2025 resulted in a 'Disapproved' status. A subsequent inspection on 06/18/2025 confirmed that all violations were corrected and the facility was approved.

Abatement of Electrical HazardsIFC 603.2 2021

Primary kitchen GFCI next to fire extinguisher is blinking red, indicating malfunction.

CleaningIFC 606.3.3 2021

Facility unable to provide documentation for semi-annual hood cleaning.

Appliance Connection to Building PipingIFC 606.4 2021

Main kitchen gas appliances on casters are not tethered to wall.

Inspection and MaintenanceIFC 705.2 2021

Fire doors to dining and living areas in country wing blocked; door propped open in room 26.

Door OperationIFC 705.2.4 2021

Fire doors not properly latching in rooms 40, 42, 39 and Boat House kitchen.

Testing and MaintenanceIFC 903.5 2021

Hydraulic calculation plate missing on riser.

Extinguishing System ServiceIFC 904.13.5.2 2021

Documentation unavailable for semi-annual kitchen suppression service.

Inspection, Testing and MaintenanceIFC 907.8 2021

Detector missing in sprinkler room; smoke detector covers hanging in rooms 43 and 47.

Lock and LatchesIFC 1010.2.4 2021 WAC 51-54A

Memory care wander garden exterior gates system lacks instructions for exiting within six feet of the door.

Nov 12, 2024Investigation

This is a recurring citation previously cited on 01/09/2023 and 08/23/2023. A subsequent follow-up inspection on 01/02/2025 found no deficiencies.

Policies and proceduresWAC 388-78A-2600Corrected Dec 7, 2024

The facility failed to implement their 'Change of Condition' policy when a resident was unable to ambulate or transfer independently and was experiencing pain, resulting in a delay in medical evaluation for a broken hip.

Nov 12, 2024Enforcement
$700.00Report

Civil fine of $700.00 imposed. This is a recurring citation previously cited on January 9, 2023, and August 23, 2023.

Policies and proceduresWAC 388-78A-2600 (1)(b)

The licensee failed to implement their Change of Condition policy for a resident who could no longer ambulate or transfer independently and was experiencing pain, resulting in a delay in medical evaluation for a broken hip.

Aug 29, 2024Inspection

There are two separate compliance determination IDs referenced across the uploaded documents. The document dated 10/14/2024 indicates that all deficiencies listed in the 08/29/2024 report (and those from 10/14/2024) have been corrected.

Infection controlWAC 388-78A-2610Corrected Oct 1, 2024

Medication Technician (Staff C) failed to practice proper infection control (hand hygiene/gloving) while administering medications to multiple residents.

Resident rightsWAC 388-78A-2660Corrected Oct 1, 2024

Facility failed to protect resident privacy by storing notebooks with personal/clinical info in public areas and leaving medication cart computer screens unlocked with resident info displayed.

TuberculosisWAC 388-78A-2483Corrected Oct 1, 2024

Facility failed to ensure Staff C completed the required post-hire one-step tuberculin skin test (TST).

Storing, securing, and accounting for medicationsWAC 388-78A-2260Corrected Oct 1, 2024

Medication cart in Memory Care unit was left unlocked and unattended while residents were nearby, with keys left on the cart.

Medication servicesWAC 388-78A-2210Corrected Oct 1, 2024

Staff failed to observe residents ingest medications after dispensing and failed to prepare/administer medication as prescribed.

Safe storage of supplies and equipmentWAC 388-78A-3100Corrected Oct 1, 2024

Facility failed to secure hazardous items (all-purpose cleaner, stove controls) in areas accessible to residents, including those with dementia.

Maintenance and housekeepingWAC 388-78A-3090Corrected Oct 1, 2024

Facility failed to ensure wet mops were stored correctly, leaving a wet mop in a basin with brown water.

Ongoing assessmentsWAC 388-78A-2100Corrected Oct 1, 2024

Facility failed to update the assessment for Resident 5 after a change in diet and care needs.

Mar 20, 2024Investigation

A follow-up inspection on 2024-05-16 confirmed these deficiencies were corrected. The document set includes both the initial Statement of Deficiencies and a follow-up Compliance Determination letter.

Communication systemWAC 388-78A-2930Corrected Apr 30, 2024

Facility failed to ensure residents had a means to call for assistance from living rooms and sleeping rooms in all apartments, as the facility did not require all residents to wear pendant systems.

StaffWAC 388-78A-2450Corrected Apr 30, 2024

Facility failed to ensure staff were properly credentialed to provide care; an activity director who was not credentialed performed a transfer of a resident, resulting in a hand fracture.

Oct 4, 2023Inspection

A separate follow-up letter dated 12/22/2023 confirms that these deficiencies were corrected.

Electronic monitoring equipmentWAC 388-78A-2690Corrected Nov 18, 2023

The facility failed to document resident consent, specific duration for monitoring, and quarterly re-evaluations for the use of the SafelyYou Fall Detection System for 2 of 3 residents.

Aug 23, 2023Investigation

A subsequent follow-up inspection letter dated 11/09/2023 confirms these specific deficiencies (WAC 388-78A-2130, 2130-3-a, 2130-3-b, 2600-1-b, 2160) were corrected.

Policies and proceduresWAC 388-78A-2600Corrected Oct 1, 2023

Facility failed to implement policy on documenting an unstageable wound for Resident 1, resulting in no documentation of the wound.

Service agreement planningWAC 388-78A-2130Corrected Oct 1, 2023

Facility failed to update the Negotiated Service Agreement (NSA) for Resident 1 following a significant change in condition and development of an unstageable wound.

Implementation of negotiated service agreementWAC 388-78A-2160Corrected Oct 1, 2023

Facility failed to implement the NSA for Resident 2 by not providing turning, repositioning, and incontinence care every two hours, contributing to pressure injuries.

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References & Resources

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