Public Google reviewers rate this highly and often mention expert, compassionate memory care staff. Schedule a visit to confirm the fit.
based on 25 Google reviews

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Public Google reviewers rate Brookdale Alderwood highly. Reviewers highlight: expert, compassionate memory care staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Brookdale Alderwood receives high praise for its memory care program, with many families highlighting the staff's expertise, kindness, and ability to manage residents with dementia. While most reviewers report a clean, welcoming environment and attentive care, there are serious concerns regarding safety, neglect, and administrative transparency raised by a minority of reviewers.
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Key Review Excerpts
“The entire staff at Brookdale take a positive and rehabilitative approach, and treat residents with the care and dignity a human being deserves.”
“The staff has been fabulous in making things as seamless as possible. Dad likes the activities, the food and talking to other clients.”
“I am very impressed with their gentle and expert interactions with sufferers of this awful disease.”
Source: WA Dept. of Social & Health Services
A separate consultation deficiency regarding WAC 388-78A-3090 (wet mop storage) was noted as fixed by exit conference.
Facility failed to maintain the required emergency supply of food and water for 40 Memory Care Unit residents.
Facility failed to document in the Personal Service Plan the plan for health support services, roles and responsibilities, and an alternate plan for a resident with an indwelling catheter.
Facility failed to properly date ready-to-eat food in the Memory Care Unit refrigerator and staff lacked valid food worker cards.
The inspection on 04/30/2025 resulted in a 'Disapproved' status. A subsequent inspection on 06/18/2025 confirmed that all violations were corrected and the facility was approved.
Detector missing in sprinkler room; smoke detector covers hanging in rooms 43 and 47.
Main kitchen gas appliances on casters are not tethered to wall.
Facility unable to provide documentation for semi-annual hood cleaning.
Primary kitchen GFCI next to fire extinguisher is blinking red, indicating malfunction.
Fire doors not properly latching in rooms 40, 42, 39 and Boat House kitchen.
Hydraulic calculation plate missing on riser.
Fire doors to dining and living areas in country wing blocked; door propped open in room 26.
Documentation unavailable for semi-annual kitchen suppression service.
Memory care wander garden exterior gates system lacks instructions for exiting within six feet of the door.
Civil fine of $700.00 imposed. This is a recurring citation previously cited on January 9, 2023, and August 23, 2023.
The licensee failed to implement their Change of Condition policy for a resident who could no longer ambulate or transfer independently and was experiencing pain, resulting in a delay in medical evaluation for a broken hip.
This is a recurring citation previously cited on 01/09/2023 and 08/23/2023. A subsequent follow-up inspection on 01/02/2025 found no deficiencies.
The facility failed to implement their 'Change of Condition' policy when a resident was unable to ambulate or transfer independently and was experiencing pain, resulting in a delay in medical evaluation for a broken hip.
There are two separate compliance determination IDs referenced across the uploaded documents. The document dated 10/14/2024 indicates that all deficiencies listed in the 08/29/2024 report (and those from 10/14/2024) have been corrected.
Facility failed to protect resident privacy by storing notebooks with personal/clinical info in public areas and leaving medication cart computer screens unlocked with resident info displayed.
Facility failed to ensure wet mops were stored correctly, leaving a wet mop in a basin with brown water.
Medication Technician (Staff C) failed to practice proper infection control (hand hygiene/gloving) while administering medications to multiple residents.
Staff failed to observe residents ingest medications after dispensing and failed to prepare/administer medication as prescribed.
Facility failed to update the assessment for Resident 5 after a change in diet and care needs.
Facility failed to ensure Staff C completed the required post-hire one-step tuberculin skin test (TST).
Facility failed to secure hazardous items (all-purpose cleaner, stove controls) in areas accessible to residents, including those with dementia.
Medication cart in Memory Care unit was left unlocked and unattended while residents were nearby, with keys left on the cart.
A follow-up inspection on 2024-05-16 confirmed these deficiencies were corrected. The document set includes both the initial Statement of Deficiencies and a follow-up Compliance Determination letter.
Facility failed to ensure staff were properly credentialed to provide care; an activity director who was not credentialed performed a transfer of a resident, resulting in a hand fracture.
Facility failed to ensure residents had a means to call for assistance from living rooms and sleeping rooms in all apartments, as the facility did not require all residents to wear pendant systems.
A separate follow-up letter dated 12/22/2023 confirms that these deficiencies were corrected.
The facility failed to document resident consent, specific duration for monitoring, and quarterly re-evaluations for the use of the SafelyYou Fall Detection System for 2 of 3 residents.
A subsequent follow-up inspection letter dated 11/09/2023 confirms these specific deficiencies (WAC 388-78A-2130, 2130-3-a, 2130-3-b, 2600-1-b, 2160) were corrected.
Facility failed to implement the NSA for Resident 2 by not providing turning, repositioning, and incontinence care every two hours, contributing to pressure injuries.
Facility failed to implement policy on documenting an unstageable wound for Resident 1, resulting in no documentation of the wound.
Facility failed to update the Negotiated Service Agreement (NSA) for Resident 1 following a significant change in condition and development of an unstageable wound.
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WA DSHS — View Official Record
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