North Creek Retirement & Assisted Living Community

The facility failed to notify the Department when a resident was hospitalized, preventing the initiation of a timely bed-hold.

The facility failed to provide requested records (Medication Administration Record and Negotiated Care Plan) to the Department within a reasonable time, requiring multiple email and in-person requests.

The facility failed to train staff on policies for unresponsive residents; staff did not call 911 for approximately eight hours after discovering a resident without vital signs, and non-licensed staff incorrectly determined the resident was deceased.

The Department found that previously cited deficiencies for intermittent nursing services systems were corrected.

Staff B performed delegated tasks (blood sugar checks and insulin administration for Residents 1 and 2) without being properly delegated by a Registered Nurse.

Deficiency corrected

The facility failed to include hospice (end of life care) information in the Negotiated Service Agreement (NSA) for 1 of 1 sampled residents receiving hospice services.

Deficiency corrected

The facility failed to ensure 1 of 2 sampled residents had prescribed insulin available, resulting in a gap in medication administration from 08/10/2024 through 08/13/2024.

Facility failed to ensure 1 of 4 sampled residents received medications as prescribed by a physician, specifically an antibiotic for a UTI.

Facility failed to ensure 3 of 4 sampled residents had prescribed medications available in the facility, including insulin, blood pressure, thyroid, diabetes, depression, pain, and heartburn medications.

Facility demonstrated continued non-compliance regarding the medication delivery system.

Facility failed to provide medication services as agreed; a resident did not receive prescribed antibiotics after hospital discharge, leading to re-admission for a bacterial infection.

Facility failed to follow a Respiratory Protection Program by not ensuring caregiving staff were fit-tested for respirator masks initially and annually. No records existed for any staff.

Department found that deficiencies for this licensing law were corrected.