Nursing HomeMedicaid

Everett Center

A middle-range Medicare rating. Review each component and visit in person before deciding.

1919 112th Street Southwest, Holly · Everett, WA 98204|100 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.3/5

based on 153 Google reviews

(425) 513-1600 Directions Website

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3flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (2/5 stars)
3 Medicare penalties on record
RN turnover reported at 60%

Source: Medicare data

What this means for your family

Everett Center has a middle-range Medicare overall rating. Strengths include highly skilled respiratory and ventilator care team. Some reviewers note concerns about slow response times to call lights and patient needs (mentioned by 6 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

159 public Google reviews available

Everett Center is a skilled nursing and rehabilitation facility that has received a significant influx of positive reviews since 2024, with many families highlighting improvements under new management. While reviewers frequently praise the respiratory therapy team, the cleanliness of the building, and the kindness of the staff, there are persistent historical and recent concerns regarding staffing ratios and response times to call lights.

Quality Themes

Tap a score for details

Strengths

Highly skilled respiratory and ventilator care team
Effective physical and occupational therapy departments
Clean and well-maintained facility environment
Welcoming and professional front-desk staff

Concerns

Slow response times to call lights and patient needs (mentioned by 6 reviewers)
Understaffing leading to neglect or delayed care (mentioned by 5 reviewers)
Difficulty reaching staff via phone or lack of communication (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 159 analyzed

121

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1We've heard wonderful things about your respiratory and ventilator care expertise; how does your specialized team coordinate care for residents with complex medical needs?
2How does the nursing team manage call light responses during the night shifts to ensure residents aren't waiting too long for assistance?
3Could you walk us through your specific protocols for medication administration and how you ensure accuracy and timely delivery?
4What is the best way for our family to stay in regular contact with the nursing staff if we have questions about our loved one's care?
5In the event of a sudden medical emergency, what is the immediate procedure for notifying both the medical team and our family?
6We noticed the facility looks very well-maintained; what kind of daily activities or social programs are available to keep residents engaged with one another?

Personalized based on this facility's data

Key Review Excerpts

“August 2024, Everett Center is under new management and the quality of care has significantly improved!!”

Local Guide · 2024★★★★★

“The nurses and staff genuinely care about your well being the whole time you're here. They make sure you're eating, if you need help with anything and they are absolutely respectful.”

Rehab patient · 2024★★★★★

Source: 159 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.16hrs

Registered nurses for medical care

Total Nursing

4.23hrs

All nurses + aides combined

Staff Turnover

45%

Lower is better (< 30% = good)

RN Turnover

60%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility5.5%

Better than Avg

Here

5.5%

12.8%

17.7%

Snohomish

37.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility3.8%

Better than Avg

Here

3.8%

15.4%

15.1%

Snohomish

11.3%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility88.9%

Worse than Avg

Here

88.9%

93.5%

96.0%

Snohomish

96.8%

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility9.9%

Worse than Avg

Here

9.9%

4.6%

4.3%

Snohomish

2.8%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility17.3%

Better than Avg

Here

17.3%

19.0%

22.5%

Snohomish

23.6%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility14.7%

Mixed vs Avgs

Here

14.7%

19.5%

12.4%

Snohomish

10.1%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility84.1%

Mixed vs Avgs

Here

84.1%

82.0%

88.3%

Snohomish

94.0%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility76.4%

Worse than Avg

Here

76.4%

79.8%

82.0%

Snohomish

86.2%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.6%

Better than Avg

Here

0.6%

1.6%

1.3%

Snohomish

0.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

45findings in history

3penalties

14 complaint-triggered findings

$378,252 in fines

This facility has concerning patterns including 19 complaint-triggered deficiencies where families filed reports about problems. Recurring issues include nursing staffing shortages, medication management errors, and abuse/neglect response failures. Nursing staff problems have persisted across multiple surveys from 2023-2024, and medication errors continue appearing in recent inspections. While the facility reports correcting violations, the repeated nature of core care issues, particularly inadequate staffing and medication safety, suggests ongoing operational challenges that families should carefully consider.

Feb 24, 2026Routine6 findings

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0915Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper power supply for life support equipment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Aug 29, 2025Routine6 findings

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Aug 29, 2025Complaint1 finding

0628Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Mar 17, 2025Routine19 findings

0015Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0018Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Mar 17, 2025Complaint2 findings

0610Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Oct 1, 2024Complaint1 finding

0609Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Federal Penalties

Fine

Dec 29, 2023

$148,376

Fine

Sep 20, 2023

$229,876

Payment Denial

Sep 20, 2023

35-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Everett Center

Organization Type

for profit

Chain Affiliation

Chain Name

Genesis Healthcare

Chain Size

185 facilities nationwide