Bostonian Nursing Care & Rehabilitation Ctr, the
Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.
based on 61 Google reviews

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What this means for your family
While many families report excellent outcomes with the rehabilitation team and specific nurses, there is a recurring pattern of slow response times and medication management errors. If you choose this facility, we strongly recommend visiting frequently, especially during off-hours, and maintaining a direct line of communication with the nursing supervisor to ensure your loved one's care plan is being followed.
Google Reviews
Google Reviews
61 reviews on Google“The Bostonian Nursing & Rehabilitation Center receives highly polarized feedback, with many families praising specific nurses for compassionate, dedicated care while others report severe lapses in basic safety and communication. While some residents experience successful rehabilitation and feel well-supported, multiple reviewers have raised critical concerns regarding medication errors, neglect, and slow response times to call lights. Families considering this facility should be aware that experiences appear to vary significantly depending on the specific staff assigned.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective physical and occupational therapy programs
- Clean and well-maintained facility environment
- Responsive and helpful administrative leadership
Concerns
- Slow or non-existent response to call lights and patient needs (mentioned by 5 reviewers)
- Medication management errors and delays (mentioned by 4 reviewers)
- Poor communication regarding care plans and discharge (mentioned by 3 reviewers)
- Staff rudeness or lack of professionalism (mentioned by 4 reviewers)
- Issues with personal laundry and clothing labeling (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the importance of timely assistance, could you walk me through the typical response process when a resident uses their call light?
- 2I noticed your team is active in responding to feedback online; how do you incorporate that family input into your daily communication and care planning processes?
- 3To ensure my loved one stays on their prescribed schedule, what specific protocols do you have in place to prevent medication delays or errors?
- 4With a 3-star staffing rating, how do you ensure that your nursing team maintains consistent, professional, and personalized attention for all 121 residents throughout the shift?
- 5Could you share how your team manages personal belongings and laundry to ensure items are tracked and returned correctly?
- 6What does a typical social or activity schedule look like for a resident here, and how do you encourage participation for those who might be more reserved?
Personalized based on this facility's data
Key Review Excerpts
“The nursing care is above average with many compassionate staff. The male attendants were respectful and kind with several shout outs to Saint. Last but not least, Gloria the nurse assigned is excellent, caring, funny, friendly but professional.”
“It took two and a half hours to get pain med to patient. No pain management plan even after follow up request... No one knew how to administer gtube feeding. Patient had to teach.”
“My mother was transferred here after Marian Manor closed. My family and I can not be happier with the level of care and attention my mother has received. They understood that she would need time to adjust and they allowed for that.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing complaints that triggered investigations revealing serious issues including pressure ulcer care problems and deficiencies in preventing abuse and neglect. The most recurring problems involve care planning, wound and skin care, and medication management, with care planning issues persisting across multiple surveys from 2023 through 2025. While the facility has corrected each deficiency when cited, the repeated violations in core care areas suggest ongoing quality concerns that warrant careful evaluation.
May 29, 2025Routine1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 27, 2024Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 13, 2023Complaint4
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 6, 2023Routine15
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care/assistance for a resident with a prosthesis.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Bostonian Nursing Care & Rehabilitation Ctr, the
nonprofit
Ownership & Management
Owners
Bostonian Foundation INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit banecare.com
Medicare data downloads
Original nursing home datasets
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