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Nursing HomeMedicaid

Bostonian Nursing Care & Rehabilitation Ctr, the

Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.

337 Neponset Avenue, Dorchester · Dorchester, MA 02122121 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 61 Google reviews

5
4
3
2
1
Bostonian Nursing Care & Rehabilitation Ctr, the Nursing Home in Dorchester, MA — Street View
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What this means for your family

While many families report excellent outcomes with the rehabilitation team and specific nurses, there is a recurring pattern of slow response times and medication management errors. If you choose this facility, we strongly recommend visiting frequently, especially during off-hours, and maintaining a direct line of communication with the nursing supervisor to ensure your loved one's care plan is being followed.

Google Reviews

Google Reviews

61 reviews on Google
The Bostonian Nursing & Rehabilitation Center receives highly polarized feedback, with many families praising specific nurses for compassionate, dedicated care while others report severe lapses in basic safety and communication. While some residents experience successful rehabilitation and feel well-supported, multiple reviewers have raised critical concerns regarding medication errors, neglect, and slow response times to call lights. Families considering this facility should be aware that experiences appear to vary significantly depending on the specific staff assigned.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean7.0Activities5.0Meds2.0Memory6.0Comms4.0Value3.0

Strengths

  • Compassionate and dedicated nursing staff
  • Effective physical and occupational therapy programs
  • Clean and well-maintained facility environment
  • Responsive and helpful administrative leadership

Concerns

  • Slow or non-existent response to call lights and patient needs (mentioned by 5 reviewers)
  • Medication management errors and delays (mentioned by 4 reviewers)
  • Poor communication regarding care plans and discharge (mentioned by 3 reviewers)
  • Staff rudeness or lack of professionalism (mentioned by 4 reviewers)
  • Issues with personal laundry and clothing labeling (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(4)'20(4)'22(3)'24(10)'26(9)

Distribution · 63 analyzed

5
37
4
4
3
2
2
0
1
20

How They Respond to Reviews

53%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the importance of timely assistance, could you walk me through the typical response process when a resident uses their call light?
  • 2I noticed your team is active in responding to feedback online; how do you incorporate that family input into your daily communication and care planning processes?
  • 3To ensure my loved one stays on their prescribed schedule, what specific protocols do you have in place to prevent medication delays or errors?
  • 4With a 3-star staffing rating, how do you ensure that your nursing team maintains consistent, professional, and personalized attention for all 121 residents throughout the shift?
  • 5Could you share how your team manages personal belongings and laundry to ensure items are tracked and returned correctly?
  • 6What does a typical social or activity schedule look like for a resident here, and how do you encourage participation for those who might be more reserved?

Personalized based on this facility's data


Key Review Excerpts

The nursing care is above average with many compassionate staff. The male attendants were respectful and kind with several shout outs to Saint. Last but not least, Gloria the nurse assigned is excellent, caring, funny, friendly but professional.

Rehab patient's family · 2024★★★★★

It took two and a half hours to get pain med to patient. No pain management plan even after follow up request... No one knew how to administer gtube feeding. Patient had to teach.

Family member · 2023☆☆☆☆

My mother was transferred here after Marian Manor closed. My family and I can not be happier with the level of care and attention my mother has received. They understood that she would need time to adjust and they allowed for that.

Long-term resident's family · 2024★★★★★
Source: 61 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.55hrs
74%
Registered nurses for medical care
Total Nursing
3.66hrs
89%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
55%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
12.1%
MA
13.7%
Suffolk
32.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility9.1%
Better than Avg
Here
9.1%
US
19.5%
MA
19.4%
Suffolk
16.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.9%
Worse than Avg
Here
87.9%
US
95.5%
MA
94.8%
Suffolk
94.1%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.0%
Mixed vs Avgs
Here
19.0%
US
15.5%
MA
21.3%
Suffolk
13.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility16.4%
Better than Avg
Here
16.4%
US
19.4%
MA
21.4%
Suffolk
16.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.5%
Better than Avg
Here
11.5%
US
15.3%
MA
16.4%
Suffolk
12.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility39.7%
Worse than Avg
Here
39.7%
US
79.8%
MA
77.7%
Suffolk
85.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility50.4%
Worse than Avg
Here
50.4%
US
81.8%
MA
77.6%
Suffolk
82.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Mixed vs Avgs
Here
1.3%
US
1.6%
MA
1.3%
Suffolk
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (8.9)
4 complaint-triggered
$8,648 in fines

This facility has concerning patterns with families filing complaints that triggered investigations revealing serious issues including pressure ulcer care problems and deficiencies in preventing abuse and neglect. The most recurring problems involve care planning, wound and skin care, and medication management, with care planning issues persisting across multiple surveys from 2023 through 2025. While the facility has corrected each deficiency when cited, the repeated violations in core care areas suggest ongoing quality concerns that warrant careful evaluation.

May 29, 2025Routine
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jun 27, 2024Routine
4
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jun 13, 2023Complaint
4
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Apr 6, 2023Routine
15
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0696Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care/assistance for a resident with a prosthesis.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bostonian Nursing Care & Rehabilitation Ctr, the

Organization Type

nonprofit

Ownership & Management

Owners

Bostonian Foundation INC

Owner · Organization

100%

Key personnel

Corey, SamuelOfficer / DirectorFaria, MarieOfficer / DirectorGeisinger, JasonOfficer / DirectorBane, RichardManagerCorey, SamuelManager
Source: Medicare provider data

Contact

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References & Resources

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