Annaviga Home Supported Living

The facility failed to implement response procedures when a client fell and sustained a head injury, resulting in delayed medical treatment and increased risk to the client.

The provider failed to implement response procedures and support when a client fell and sustained a head injury, resulting in delayed medical treatment and increased risk of harm.

The provider failed to ensure accuracy in reporting to the Department regarding a client elopement and safety incident.

The provider failed to ensure a safe environment by screwing the client's bedroom window shut to prevent elopement, creating a fire/safety hazard by blocking emergency egress.

The provider failed to implement policies and procedures regarding missing persons when a client eloped, leading to a delayed response and failure to notify authorities in a timely manner.

The provider failed to implement policy and procedures related to missing persons when a client eloped, resulting in a delayed response, delayed notification to DDCS, and placing the client and community at risk.

The provider failed to ensure accuracy in reporting to the Department regarding a client's unsafe environment, which precluded the department from knowledge and response to safety incidents.

The provider failed to ensure a safe environment by screwing the client's bedroom window shut, which disallowed emergency egress.

Failed to provide clear protocols for PRN medication and failed to document physician instructions for bowel management.

Provider failed to develop and implement a complete Individual Financial Plan (IFP) and/or obtain required signatures for 3 sampled clients.

Failed to report a serious self-abuse incident (client cutting self) to the Complaint Resolution Unit as required.

Failed to regulate and/or document household water temperatures, with some readings found exceeding 141-146 degrees Fahrenheit.

Provider failed to ensure provider-managed client financial accounts were reconciled and verified for Client 3 as required.

Failed to implement policy for immediate reporting of suspected abuse/incidents, resulting in a six-day delay for a critical incident report.

Failed to develop a complete refusal plan for a client refusing CPAP therapy, including lack of documentation on risks and provider efforts.

Provider failed to maintain current, written property records for 3 sampled clients.

Failed to ensure two staff members completed the required 5-hour orientation and safety training prior to working with clients.

Provider failed to ensure documented client agreement with IISP for 3 sampled clients and failed to ensure Client 4's IISP incorporated pertinent health and safety instructions.

Failed to implement a system for managing client Basic Food benefits to prevent co-mingling of groceries between clients with different assistance units.

Failed to maintain documentation showing that four staff members reviewed and signed the required DSHS form 10-403 for mandatory reporting.

Provider failed to ensure authorized release of information forms for 3 sampled clients prior to accompanying them to medical appointments.