Bethlehem Woods Nursing and Rehabilitation
Strong Medicare quality ratings; families often praise warm, compassionate nursing and care staff. Still worth an in-person visit.
based on 65 Google reviews
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What this means for your family
Bethlehem Woods offers a warm, activity-rich environment that many families find comforting, especially for rehab. However, the recurring reports of communication gaps and hygiene issues are concerning. We strongly recommend visiting in person during a weekend or evening to observe staffing levels and cleanliness firsthand before making a decision.
Google Reviews
Google Reviews
65 reviews on Google“Bethlehem Woods Nursing and Rehabilitation receives highly polarized feedback, with many families praising the staff's compassion and the facility's home-like, woodland setting. However, significant concerns exist regarding inconsistent care, poor communication, and hygiene issues, particularly in the memory care unit. Families should carefully weigh the positive reports of rehab success against serious allegations of neglect and staffing shortages.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate nursing and care staff
- Beautiful, quiet woodland campus setting
- Effective physical and rehabilitation therapy
- Active engagement and social activities for residents
Concerns
- Inconsistent hygiene and facility odors (urine smell) (mentioned by 4 reviewers)
- Poor communication and lack of responsiveness from administration (mentioned by 4 reviewers)
- Medication management and care plan errors (mentioned by 3 reviewers)
- Understaffing leading to slow response times (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 67 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We love the beautiful woodland setting of the campus; what kind of outdoor or social activities are available to help residents enjoy the scenery?
- 2I noticed the administration is very active in responding to feedback; how does the leadership team typically communicate important updates or changes to families?
- 3What specific protocols are in place to ensure medication management is handled accurately and consistently for every resident?
- 4How does the facility manage daily cleaning schedules and air quality to ensure the living spaces always feel fresh and comfortable?
- 5In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with the nursing team?
- 6With the high marks in physical therapy, how do you work with the rehab team to update a resident's care plan as their mobility needs change?
Personalized based on this facility's data
Key Review Excerpts
“The nurses were honest and upfront with us where his health was at. They were kind, gentle, and nurturing. The aid’s showed compassion as well.”
“My father fell twice and only one fall was reported to me. Moved my father on day 6, I regret waiting that long.”
“Mom checked herself out Saturday evening and still never received the rest of her life saving medication. Received excuses after excuses.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Bethlehem Woods has a pattern of recurring fire safety and building maintenance issues, with deficiencies found across multiple surveys for smoke barriers, electrical systems, and emergency exits. One family filed a complaint in 2025 regarding billing practices and resident rights. While all deficiencies show correction dates, the facility continues to have problems with fire safety infrastructure and electrical systems across different inspections, suggesting ongoing maintenance challenges that families should discuss during visits.
Mar 31, 2026Routine1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 19, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 17, 2025Complaint1
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
May 19, 2025Routine4
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jun 17, 2024Routine5
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Have an externally vented heating system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
May 3, 2023Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Bethlehem Woods Nursing and Rehabilitation
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 4 of 91 (Best)
Ownership & Management
Owners
The Health and Hospital Corporation of Marion County
Owner · Organization
Van Camp, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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